1 Way Auto Clinic

Apr 19, 2024

Disappointed. They charged me double the retail price for a part. Asked for a quote on how much it would be and only when I dropped off my car they mentioned there is a minimum fee.

Mar 19, 2024

Friendly, professional reliable and most importantly, trustworthy!

Mar 19, 2024

I have been with 1 Way Auto for over 25 years. I can't think of anyone else or trust anyone else with our vehicles.

Mar 19, 2024

The only reason that I didn't give five stars is because no person or business is perfect. However, 1 Way Auto is very close to 5-stars. Exceptional and honest service. Reasonably priced. Far better experience than the larger competitors.

Feb 19, 2024

This was the best repair shop that I have ever dealt with. They were honest and explained everything they needed to do. They kept me informed as they found things that had to be repaired. They even kept the parts they replaced so I could see for myself what was replaced. Plan on returning to get the rest of the things my car needs.

Jan 19, 2024

I had a brake inspection performed on my 2016 Toyota Highlander and was very pleased with the service.

Jan 19, 2024

I have been using 1 Way Auto Clinic for many years now, before they were called 1 Way Auto. Chris the owner is a class act! Very professional and a pleasure to do business with. Noe is his very knowledgeable and a delightful young man. They bend over backward to accommodate me. Their prices are very fare and I feel so safe with them they are both honest and a pleasure to deal with. They stand behind everything they do. If I could give them 10 Stars I would. I recommend them to all my friends. Thanks Chris and Noe for always taking care of me and my car. Lois Mathews

Jan 19, 2024

I need work done on my wife's van, and since I personally know the owner and his character, I asked him to take care of it at his shop since I know they are trustworthy and do a quality job. I need to make sure my family is safe! It is hard to find an auto shop that you can trust, but these guys are honest and don't try to sell you things you don't need, and they really do a great job. I highly recommend it if you need auto repairs!!

Jan 19, 2024

The team is always consistently thorough & professional.

Jan 19, 2024

UPDATE: Christian, the owner of 1 Way, reached out to me very concerned about my experience. He said that I should not have been charged an additional diagnostic fee and that there was likely a miscommunication. He made things right by refunding my diagnostic fee. These are honest and fair guys who will make things right one way or the other. I had a very frustrating experience with 1Way Auto Clinic. Brought my car in after some rough idling and the check engine light came on. They did a code read and it came back as a misfire on cylinder 1. They said it was probably a bad spark plug, but they wanted to do a diagnostic ($160) to make sure “I’m not paying for something I don’t need”. I agreed, as I just wanted to be 100% sure that my car was fixed. Got my car back and noticed that my car was idling strangely at stops. It would blip down, right after start up until the car was warm. After about 10 days of driving without a check engine light, my car had a noticeable misfire while driving about 40 mph and the check engine light came on. I brought it back to 1Way later that day for a code read, and it was again a misfire on cylinder 1 (as well as cylinder 2). I asked if, since my car still had the same exact issue (misfire on same exact cylinder), I would have to pay another diagnostic fee to find the real problem and was told that I would. It makes ABSOLUTELY no sense why I paid $160 to have a problem diagnosed if they couldn’t even accurately diagnose what was wrong with the car. It seems like they just happily charged me $160 extra, slapped in some new spark plugs, and called it a day assuming that was the problem. I called my usual mechanic, and they assured me that I would not have to pay a second diagnostic fee with them if they couldn’t figure it out the first time. I ended up just changing out the ignition coils myself, and the problem is gone. Really frustrating experience overall and I honestly feel like I had $160 taken from me for no reason. Definitely will not be returning.

Dec 19, 2023

If you need a mechanic, look no further. You’ll get great service every time. Nice and trustworthy team. I’ve been taking my cars to Chris and Noe for about 8-9 years. I highly recommend their service.

Nov 19, 2023

Based on others reviews I trusted 1 Way for my 2007 Tahoes major mile service. They were communicative, not pushy and helped me to pick appropriate and affordable services needed beyond the basic tune up.

Nov 19, 2023

Came in 30 min before closing and they were able to get my smog test done quickly in the time it took me to sign the invoice and make payment. Didn't even have to wait outside or come back. Great service and knowledgeable employees.

Nov 19, 2023

Came in for a smog check and was done with 10 minutes. Thank you 1 Way.

Nov 19, 2023

Chris and Noe are the greatest! They have taken excellent care of my car on many occasions and I never feel like I'm being cheated or overcharged... I love this place and I highly highly recommend it! Thank you guys for all that you do, it is very much appreciated!

Nov 19, 2023

Chris was able to get us in and out on the same day, very knowledgeable with great communication skills. He leads his team from the front lines. Chris had us feeling very welcome and in good hands. We will definitely be doing business here again.

Nov 19, 2023

Excellent communication and service!

Nov 19, 2023

Great Service, all questions always answered, keep my car purring like a kitten and Always Gentlemen!!!

Nov 19, 2023

Great service in timely manner. Will be back.

Nov 19, 2023

Great service, friendly and honest.

Nov 19, 2023

I have taken my 3 vehicle for service with A-1 And always happy with the the outcome 👍

Nov 19, 2023

I highly recommend 1 Way Auto Clinic. The work and service from Chris and his team were outstanding, prompt and most of all honest work! I will be back when parts need replacing. My family and I are safe on the road thanks to 1 Way Auto Clinic! Thank you Chris & the team!

Nov 19, 2023

I took my car in because of a noise it was making and a leak. I asked them to assess what the problems were and gave them the budget I was trying to work with. I am 100% pleased with the assessment, the repairs, and especially the customer service. If asked to rate my experience on a scale of 1 to 10, I would give it a 12.

Nov 19, 2023

IF YOU LIKE YOUR CAR- DO NOT TAKE IT HERE!! Picked up after “repair” and they broke a tail lite and cracked our dash pulling the steering column out!

Nov 19, 2023

My A/C started blowing hot air in my Mercedes and rather than go to the dealership and pay triple I shopped around. These guys were very reasonable and completed my job as promised and no up selling just honest good old service.

Nov 19, 2023

Smog in 15 minutes

Nov 19, 2023

Their costumer service is outstanding!!

Nov 19, 2023

They did a smog check on my car needed for my DMV registration. Quick service. Would recommend.

Nov 19, 2023

Took my Dodge truck in to get smoged. I was in and out in 20 mins. 1 Way Auto Clinic is the only place I have work done on my family's cars. Thanks Chris and Crew.

Nov 19, 2023

Chris was fantastic. While driving an emergency alert came up on my Toyota Highlander to pull over and call the dealer immediately due to an oil issue. I googled the nearest mechanic and got Chris's number. It turns out I had a faulty part which caused all my oil to spill out all over the base of my car. Chris talked me through the whole process, sent photos with explanations, and got the replacement part I needed sent to him within 24 hours. He drove me home since he would need to keep the car overnight and was super helpful. He's kind, patient, and knowledgeable!