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1811 Auto Repair & Body Shop

5

4

3

2

1

4.3
(56 reviews)
Review highlights

"They have kept my 25+ year old car on the road for many years. Wonderful staff. Friendly and accommodating!"

"Great atmosphere and knowledgeable Mechanics and Body Work professionals."

"On top of this experience the management was extremely rude and blamed us."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto body shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

Christian owned & operated, honest & reliable. GSA, WEX, Merchants, NYC DCAS, ARI, Holman, Arrow, Wheels, Hertz, etc. & the general public. COVID VEHICLE SANITIZING by ELECTROSTATIC SPRAYING - 1811 Electromist. Expert maintenance, repairs & bodywork. All INSURANCE, Geico, Allstate, State Farm, USAA, etc. Upfront pricing, all work guaranteed. Honest & reliable. Same day service. Everyone leaves happy. LE light & siren packages. Whelen, Federal Signal, Feniex. Owner has been working on vehicles since childhood and still does. Worked at the trade center pile on 9/11. We treat your vehicle as ours & you as family. We understand value and are committed to giving it to you. When you leave we are still with you even though you don’t see us.


Reviews

Sep 07, 2024

Great guys great place clean efficient very friendly. The guys have great conversations, fellow New Yorkers, love it.


May 07, 2024

Buen servicio


Apr 07, 2024

The owner is former law enforcement, he knows his way around cars and while you wait to get your service done he'll bust your chops for any dumb thing you say or do. It can't get any more authentic to the New York auto shop experience than that. He's got some decent jokes so getting roasted by him doesn't make you feel bad haha. Great atmosphere and the work is top notch. You won't be disappointed. If you're close and need some work done I suggest this spot for sure.


Jan 07, 2024

Great place to bring your car. Knowledge filled people and will give it to you straight as well. Everyone’s super friendly and prices are reasonable. Will go again!


Dec 07, 2023

Great Service


Dec 07, 2023

I didn’t even have any work done on my car just went in to ask about my vehicle and the guy starts asking me who you from, where you from, where you live. Waste of time this place no respect


Dec 07, 2023

This is the very best Auto Mechanic shop ever. The owner is a very positive, charismatic and enjoyable person to be around. It's almost infectious. John who can be found behind the desk is a driven, polite and very knowledgeable. With this combination, you just can't lose. Great atmosphere and knowledgeable Mechanics and Body Work professionals. This shop is a good send and I will keep coming here for my automotive needs. Always....


Dec 07, 2023

This place is trash. The govt is wasting its money in this place. They tell you when it’s going to be ready and it’s not ready on time. Then they tell you “we’re working on it”. They take on jobs that they can’t handle and then your car gets back to you worse than when you came in. Panels all wrong and put together without clips. Don’t be afraid to report to GSA.


Dec 07, 2023

🍿


Dec 07, 2022

By far the best place for repairs. Owner and staff are first rate.


Dec 07, 2022

Fast and fair


Dec 07, 2022

Great service and a much fairer price then the Honda dealership to fix. Support your local guys! Thank John!


Dec 07, 2022

Huuuuge thank you to Joey at 1811! Last week I locked my keys in my car a few blocks from the shop with 30 minutes until I had to be at work. I ran over to the shop and told him my situation and he dropped what he was doing, walked over to my car with me, opened my door in 10 seconds and didn’t even accept money when I offered to pay him!! Truly a stand up guy 🙌 Also, I had them fix my rear bumper a few months back and they did a great job for a fair price. These guys know what they’re doing and appreciate their customers. 10/10


Dec 07, 2022

Really pleasant and fair estimate


Dec 07, 2022

The BEST auto shop in NYC. Period.


Dec 07, 2022

The shop is great I highly recommend it


Dec 07, 2022

Had to get all seven of the trucks rewired because of this shops terrible emergency lighting job, both of the shops that rewired our cars (completely separate vendors) said they have never seen such bad and incorrect wiring. Exposed wires, improper grounding, and blown audio speakers within two years. Also, the vendor who installed our safes reiterated the same things, “the wiring on your lights are terrible”. These are the facts, I have never met the owner and have no ill will, just manage a small fleet of cars and leaving honest review. As you can see the response below, very unprofessional.


Dec 07, 2022

Terrible wiring and inefficient tinting job. I’ve witnessed first hand the crew work at their leisure. The crew does nothing but scavenge for parts just to complete their job at an unsatisfactory level, have you come back, and continue to do the same job. Car was compromised multiple times. I do not recommend. But if you must go, go at your own risk. Trust me, it’s not worth the reward…or lack thereof.


Dec 07, 2022

They have kept my 25+ year old car on the road for many years. Wonderful staff. Friendly and accommodating!


Dec 07, 2022

This place has ruined my wife’s car. When they rewired the car a few days later the car wouldn’t operate correctly. I brought it to the dealer and was told that there were exposed wires to the elements and was most likely the reason I had to go to the dealer. On top of this experience the management was extremely rude and blamed us. They said we caused the damage ourselves which I don’t have any idea how that’s possible. DO NOT a ring your vehicle here unless you want to donate to Kars for Kids.


Dec 07, 2021

Excellent shop for repair.The owner Joey is honest.If he finds multiple problems he will tell you honestly what need repair now and what repairs can wait.John his manager is also polite as well


Dec 07, 2021

Felt like I knew them forever Made me feel very comfortable HIGHLY RECOMMEND


Dec 07, 2021

Great work and customer service


Dec 07, 2020

First time here to this place, one of the places my insurance company had on their list to do a photo inspection. So glad I went here, the owner (I assume) Joe was very nice and even took the time to give my son such valuable advice in life. He knew exactly what I needed without even me having to utter a word, I could tell he has lots of experience. His transition from talking to taking care of business was seamless. When it's time to do my maintenance I will definitely come back!


Dec 07, 2020

They are the best at what they do!! Courteous and professionals their perfectionist at their job. If it wasn't for them my cars wouldn't be running.


Dec 07, 2020

This place is a scam and they will rip you off!


Dec 07, 2020

Great service


Dec 07, 2020

Made a joke at my expense when entering - I hadn't even introduced myself. After inspection, they recommended services I had just done and were clearly new - like air filters and brake pads. I don't trust them at all.