19th Auto Body Center

Nov 03, 2024

Hands down the BEST Autobody repair shop in San Francisco, period! I went in and met with "Jay" for a estimate on my 2024 Cadillac CT5 my coworker hit, and he beat every other estimate I had done already, and had my ride done in 3 days. Alex the front desk guy is knowing what customer service is, and kept us in the loop, and they even detailed my ride, which was a nice surprise! Also if you own a TESLA, I see these guys are the hottest thing since sliced bread, and the dealerships come here for collision repair, and they are the ONLY authorized shop to do so, WOW....! So look no further, and THANK ME LATER....

Oct 09, 2024

Very impressive.

Mar 09, 2024

Brought my car here after it got rear ended and 19th Auto was great to work with! My adjustor/estimator was Cliff and he was communicative and helpful. My car turned out great!

Nov 09, 2023

Horrible experience and service!!! went in for an estimate, got there on time and had to wait for 1.5hrs before a woman came to us and the first thing she said was to not waste her time if we're not going to fix it at her shop in a very rude and condescending manner. We asked her to calm down and be nicer, but she didn't bother she was ready for a fight.

Nov 09, 2023

Súper súper bien

Nov 09, 2022

DON’T Go HERE! ! ! 1) appt for estimate ended by telling me to buy new car 2) my car he said is too hard to find parts ( all parts on Nissan.com for Cube) 3) Never emailed estimate waiting a week 4) Dumpster full of Bumpers says they are in the bumper business “hot in SF” 5) half and half reviews on Google -Believe it!!!!!!!! 6) I’m handicapped and they Lied 7) Seemed to be no workers there that day 8) They apparently only do insurance work thru companies ? 9) Told me to Buy a New Car!! 10) 4 weeks ago I saw their workers parking cars on street for repairs no mask over loaded with work so their probably all sick now 11) I have mold in my car that is making me sick from broke tail light 12) guy did say he was allergic to mold like me so maybe he didn’t want a dirty job????? 13) then left me in moldy car to suffer after promised to help

Nov 09, 2022

Good and fast service! Friendly staff Has waiting area.

Nov 09, 2022

From the minute I spoke with the adjuster, recommended by my insurance company, the attitude was rude. The tiny man with his Napolean complex, was recalcitrant. When the car was done, there was dirt in the paint so they had to get that rubbed out - I waited instead of another trip out. The adjuster's little mean face expressed "so what" . The grease hand prints inside the car, and I believe they even dinged my car. I don't remember the side scratch. The only positive thing to say is the guys working the shop seem friendly. There's no receptionist or anything, you kinda just have to figure it out.

Nov 09, 2022

From the minute I spoke with the adjuster, recommended by my insurance company, the attitude was very rude !!!

Nov 09, 2022

I don’t have enough great things to say about Cliff! After dealing with another auto shop for MONTHS about minor issues, I finally decided to switch it up and asked for a consult with Cliff. He was so helpful and was able to answer all my questions and resolve my problems in a matter of minutes. 10/10 would recommend. Thanks Cliff, you’ve relieved so much unnecessary stress!

Nov 09, 2022

Repair was done super properly

Nov 09, 2021

Call in advance to see if they can take your car. They are pretty busy. Professional pre-estimate of damages on car and given a copy of the preliminary until car insurance contacts them.

Nov 09, 2021

Dennis was great. Got the car fixed and returned to me within a week of getting the estimate, including dealing with insurance!

Nov 09, 2021

Solid and trustwortjy!

Nov 09, 2021

They do great work! Covid safe as well

Nov 09, 2021

This shop did great work. Clean premises and excellent professionalism.

Nov 09, 2021

Was directed to this shop through triple A insurance. I had a terrible experience. Car took too long and they refused to fix some damage saying that it was cosmetic and the insurance wont cover it. After i spoke to the person in charge of insurance and she fixed the problem and forced them to fix it. Although this all is taken from my time. Also they will fix whats outside and what is visible they will ignore inner stuff that you cant see. So try to be very careful and precise with them. I would advise not going there period!

Nov 09, 2020

CA AA Insurance - Approved shop. Competent and very nice staff. Efficient - completed the work as I requested on time. They replaced my broken side mirror and made my Prius look better than when I bought it. They also replaced my catalytic converter after it was stolen. It sparkled when they finished.

Nov 09, 2020

Cliff is the Man. This is the only place I go for my stuff

Nov 09, 2020

Estimator Jay was a super cool dude! Quick work getting me some paper work for insurance claim

Nov 09, 2020

Great, friendly customer service!

Nov 09, 2020

The owner is so nice! I had a minor issue that I had no idea about and he easily could have ripped me off telling me I needed unnecessary repairs. Instead he graciously told me I could fix it myself and now has a customer for life!! Thank you!!

Nov 09, 2020

The people at 19th Auto Body Center were incredibly nice and very helpful when I took my car in after a fender bender that did a lot of damage to my car. The main reason why I was drawn to come here was because they're a dedicated collision center for my specific vehicle make. The only thing that kept me from giving 5 stars was the time it took to get my vehicle back: 2 weeks. Other than that, it's an incredibly friendly service with good rates.