1st Choice Auto Service

Dec 06, 2024

First time customer and I was very impressed with their services and prices. I will definitely go back when I need car services and I would high recommend them to others.

Nov 23, 2024

This is my second 5 STAR Review. 1st Choice Auto has been outstanding every time I need service. They are honest, do great work and provide a fair price. I wouldn't go anywhere else. During my last visit, they fixed an oil leak in my car. When I went to pick it up, they said it was half the price of the estimate because they finished quickly. Who does that? 1st Choice does.

Nov 07, 2024

Always honest and fair prices. Staff is always nice and helpful!

Nov 07, 2024

John and Brandon are the nicest mechanics that I have ever met. I trust 1st Choice because everyone is an expert, and the job gets done right. I can always count on 1st Choice to do A+++ work, and this garage is my 1st choice.

Nov 07, 2024

They are great at troubleshooting and fixing just the issue you brought in. They don’t force you to make bigger repairs at the same time. Seems to be less expensive than other shops, too.

Oct 07, 2024

Service was honest, timely, efficient. Very happy to have chosen them.

Sep 07, 2024

I’ve been going to this shop for many years now. It was highly recommended by a friend and I honestly couldn’t imagine going anywhere else. Even after moving quite a distance away. I know next to nothing about cars, and John and Brandon have never once been anything but helpful and transparent. They truly make what is normally a stressful experience for me one where I feel at ease and supported. I haven’t ever had to worry about being upsold or unsafe in my car after having repairs done. These guys are trustworthy and incredibly skilled at what they do! I couldn’t recommend them enough.

Aug 07, 2024

Had a great experience here! They quickly fixed my car and were up front about pricing and what work it needed!

Aug 07, 2024

This place is amazing. Very honest about work needing done and has never tried to upsell for profit. I'd highly recommend it to any family or friends togo here for service.

Jul 07, 2024

These guys are the best. They don't try to up-sell you or tell you something is bad or needs to be replaced if it doesn't. They'll also tell you if something is going to need to be replaced eventually, but doesn't need to be done right now, to give you time to plan for the expense. They always work to keep things as affordable for you as possible. That doesn't mean it's always the lowest price, it means it will be quality work at a fair price. I and my family have used them for multiple vehicles for over 10 years and always been happy with the result. John, Brandon and Josh have all been great to work with. I highly recommend them! 🙂

May 07, 2024

This is my first choice for repairing my 2009 Mazda. I can't afford $1500 when its needing repair. Brandon and the crew don't save the customer money by cutting corners. They do it by diagnosing the problem accurately and making the correct repairs. Three shops diagnosis for oil leak in my Mazda was oil pan gasket. Cost to repair between $900 up to $1500. Brandon's crew discovered a valve cover leak and a bad gasket having to do with the oil Filter. Fixed and repaired. Down the road I go for $325. My Mazda is no longer referred to as the Exxon Valdez by my neighbors and property manager. My third visit to First Choice and it probably won't be the last. Unless I sell the old Mazda.

Apr 07, 2024

Always helpful and prompt. Thank you!

Jan 07, 2024

Excellent service with reasonable price. Thanks

Jan 07, 2024

My car was having problems and a friend recommended 1st Choice Auto. I am so glad I found them. They went above and beyond in solve the problems my car was having. They were professional, friendly, honest and very helpful. I really appreciated all their efforts. I will definitely recommend them to others. LaDean

Dec 07, 2023

Alternator and ball joint

Dec 07, 2023

Being from England, honesty is very big. I've taken my vehicle to this place several times over the past couple of years, and I must say these bloke's are Outstanding... If you or anyone you know needs any car repairs, you really need to call this place and take your Bum straight to them... Tell them the Chocolate Englishman sent you and you'll sing all the way home... Brandon is excellent to work with, exceptional service. 👊🏾

Dec 07, 2023

Brandon and crew are great. Great customer service, honest and high quality work and we all know how hard that is find now days. Highly recommend them for all of your automotive repair needs.

Dec 07, 2023

Brought my car here to get a second opinion after being told I needed a new transmission from pacific car care. They found the problem and fixed it and my car is good to go. Brandon was great, explained things to me and was nice. They are professional, honest, and quick. This is my go to mechanic from now on.

Dec 07, 2023

Great service good pricing. Always get me in and out right away. Even last minute they try and put me in so I can get to my life. Love this place they have done all my brake needs on 3 vehicles.

Dec 07, 2023

Had some unique and peculiar things that my car needed addressed and they did a great job of assessing what it really needed and what could wait and taking care of the items that I needed taken care of in a cost-effective way. Definitely will be continuing to use them to maintain my vehicles.

Dec 07, 2023

I had an emergency when I was driving on I5 and needed to pull over. I found 1st Choice by Google search and they were the closest. So here I am at 2:30 on Friday before a holiday weekend, pickup truck loaded, dog, and black smoke coming out of my rear tire. John and every single one of the staff were friendly -- it's that rare thing where you could tell that the employees were glad to be there. They fit me in to put my truck on the lift. They diagnosed the problem and gave me a temporary fix to get me 120 miles to my destination and refused to accept any money from me!!! In the two hours that I was in the waiting room, I saw customer after customer come in and talk to John on a first name basis. They all raved about how great this place was and the high quality of service they've gotten over the years. I highly recommend 1st Choice Auto. If I lived nearby they would be my auto mechanics.

Dec 07, 2023

I'm these guys are great I went in for an oil change and a tire rotation and they did everything and I had a coupon for the service!

Dec 07, 2023

I’d like to personally recommend 1st Choice Auto Service in TIGARD. Brandon was the gentleman that address my issue with my vehicle, from the first call to 1CAS to pick up ,mind you on a Friday too. Brandon, listened to my problem, assisted it told me he could replaced the alternator if I delivered to his facility by 12:30pm he would have it removed and replaced, that they close at 6:00pm. Well 💥 BAM ! He made it happen ! I was very impressed to see a business delivered what they promised, I’m old school , I must say the whole staff presented themselves as professional, knowledgeable, excellent people skills. Thank You, Gentleman for your Superior Customer Service ❗️❗️

Dec 07, 2023

I’ve had an alternator, 02 sensors, and oil change done here always perfect service and very honest mechanics here. Brandon always checks up on our service and is very friendly!

Dec 07, 2023

Short version - I trust these guys to be fair, honest, and do good work. Details: We've been using these guys for 10 years and through multiple vehicles, incl ones owned by extended family as well. John is owner/manager of this location, and runs it with the very capable help of Josh and Brandon. From the basic oil changes to smiling transmissions, they are always honest with us about whether something really needs to be done right away. They'll also give us an estimate of how soon it's likely to come back up, if we decide to hold off on a repair till it's truly needed. They tell us anytime there's some small thing we ask about that could probably be done just as easily by us, if we want to save a few bucks. If we don't, they're happy to do it. They explain things clearly, and do not interact with me any differently because I'm female. They've done used car pre-purchase inspections for me, and they've never steered me wrong. In fact, they saved me 2 different times from purchasing vehicles that would've likely had major repairs coming up soon after, IF I'd bought them... phew! If you want a fair, friendly, reasonably priced and reliable mechanic - First Choice is the way to go! Thanks guys!

Dec 07, 2023

Very competent, fair prices and good follow through.

Dec 07, 2023

Always honest and willing, never pressuring. We spent years searching for a trustworthy mechanic and can’t be happier with John, Brandon, and the guys at 1st Choice. Just this week our AC was out (during 100° heat!) and we had a long road trip ahead. They were willing to try the cheapest solutions first and then saved us about $1500 by diagnosing and replacing a specific part of the compressor rather than just going for the whole system. Huge help and all with our timeline in mind. Grateful we found these guys.

Dec 07, 2023

I have been a customer over the last year and a half and have always been provided great and knowledgeable service, competitive and fair pricing, and a true sense of wanting to do right by the customer. If they couldn’t diagnose or repair a problem they would tell you frankly and if it was something within their power to fix, it has always been done quickly and with great care and quality. They have really become my go to mechanic.

Dec 07, 2023

I used to go here all the time for their great work. I moved and hadn't gone for a while. My car suddenly had an issue, I was near 1st Choice and limped my car over. They confirmed it was my transmission was shot, which was going to cost $5,000 to $8,000 to repair. Brandon offered to call the dealership to check on a possible extended warranty. I was ecstatic to find out my car was covered. They put the transmission back together just like it had been and helped in getting it towed to the dealership. Then the frosting on the cake, a couple of days later Brandon followed up to make sure all was well with my car. They are the best. Great work and great prices. I will be returning!

Dec 07, 2023

Knowledgeable and honest, they have never tried to upsell us or talk us into unneeded repairs. They do a good job, and we bring our cars here all the time.

Dec 07, 2023

My Car had an emissions system problem light come on they read the codes and came up with Fuel Pump and Catalytic Converter issues, they said since both were very expensive and not super likely for a car with my mileage that we should slow play it and clear the codes and see if they return before doing any expensive and possibly unnecessary work and said if it was a Catalytic Converter issue to take to the dealership as it is covered under federal warranty. Turned out to be a Catalytic Converter issue and their expertise saved me a ton of money. Will definitely be taking my car in again when needed.

Dec 07, 2023

Since 2013 I have been giving my old Toyota Camry here on a regular basis for servicing and repairs. Earlier John, now mostly Brandon is taking care of my car’s needs. This place has excellent technicians and give you the best work. I have complete faith in their work, timeline and pricing, they never over charge you, or postpone the job, or cut corners. Keep up this great work.

Dec 07, 2023

They are always awesome here! I come from salem to drop my car at 1st choice because it's the only people I trust.

Dec 07, 2023

They are so honest! If I didn't get a second opinion from them I would have been scammed into paying for work my car didn't need.

Dec 07, 2023

This shop is impressive. It came highly recommended and I see why. Hard working, friendly, fair prices, and great location. Yay!

Dec 07, 2023

Very Nice.

Dec 07, 2023

Very professional and good place to take your car in. They didn’t charge my daughter a lot either and customer service was great! Will definitely be going there again if needed be in future!.