24Hr Roadside Assistance & Mobile Tires

Nov 05, 2024

**Scammers** I placed an order for two tires, When he arrived he did not have his equipment said he had to go back to his warehouse in order to balance the wheel etc. I said okay I just wanted the job completed. About a hour and half goes by I didn’t hear anything I said let me give him a call…. I walk outside just to find out he only took one tire so I called back and said why did you only take one tire. remind you this is 2hrs later and the guy is not hear. All of sudden this is a mix communication and that I only requested one tire. Professionalism would have been confirming the charges + the service before even touching the car that stop & prevents any miscommunication. Fast forward I kept expressing why would I agree to pay $250 for 1 used tire when the average tow service is $100 & it’s about $50-$60 for used tire at the TireShop… I hate to write a review but we gotta call spade a spade…. If it was my business I would have gotten the job done for the client & Took my L kept it moving. Kept saying I have the recording… You should have confirmed your service

Nov 05, 2024

Easy online scheduling interface with same day appointments, timely, quick, and responsive technicians

Nov 05, 2024

Fast and convenient!

Nov 05, 2024

Great experience . Super friendly .

Nov 05, 2024

Super great experience! Roadside assistance through my insurance wasn’t working and I was alone at night on the side of the interstate so I called these guys. The guy that came out to help me was so nice and he even helped me get my busted tire into the back seat. I didn’t catch his name but I am super thankful for him 🙏.

Oct 05, 2024

Had a really negative experience with Travis - battery was dead and needed a jump/to be replaced. Called Travis as he was nearby - he initially arrived promptly and attempted to replace the battery. He then told me the fuses had blown because of the new battery and he would go to the dealership, 10 miles away, to obtain new fuses and be back after to replace them. Three hours later, he had still not returned and was not responding to several calls or texts to provide an ETA. After several hours, he finally responded that he would be there in an hour, and when he returned, my car still did not start. Becuase he couldn’t figure it out, he said I’d need to pay to have it towed and fixed by the dealership. I asked him to have my old battery back to see if it anything different would happen if I reinstalled that, and he refused to give it back and demanded a full payment. On paying additional out of pocket fees for towing and diagnosis at dealership, they actually just told me that Travis had given me a bad battery and all that was needed was a battery exchange. The whole process cost me almost $1000 and roughly a full day for a simple battery exchange. I trust that Travis had good intentions and initially showed up promptly, but could have worked far quicker and been more knowledgeable about troubleshooting to avoid this huge headache and cost for me

Sep 05, 2024

I was assigned this company through my insurance. The original eta was 45 minutes. After the time passed, I gave them a call and was told it would be an additional 30 minutes. That 30 minutes passed and I called back only to find out that the driver broke down and was never on the way to me. They could have communicated or simply cancelled. Their lack of honesty was inconsiderate and put my safety in jeopardy, as I had to wait late at night alone.

Sep 05, 2024

The man answering the phone has horrible customer service. He is very rude and need to find another job.

Aug 05, 2024

We hit a curb finding parking at the High Museum in downtown Atlanta. We are from Texas. I could not have asked for this young man who replaced our tire for us to have been any kinder or more capable. We were parked and in the museum within an hour. I can't say enough good things about this company.

Jul 05, 2024

This company saved the day! My daughter blew out a tire in Atlanta and they could tell we were worried for her. They figured out a way to get someone out to help her, got the tire replaced and installed. Thanks Travis for helping my daughter.

Jun 05, 2024

Double check pricing and ask what brand of tire they will bring you. They advertise very different prices and either charge highly for service or overcharge for a 115 dollar tire. Also, there is no need to consistently call my phone after I tried calling back and did not receive an answer. Email communication is not needed either. You only tried to contact me again after I left this bad review. I’m sure any confusion or misinformation on my part can be replied to this review as has been done for other reviews left for the business. This is an edit and response to the owner. Your website quotes $300 for a 19+ tire inside of Atlanta. I was then told it would be $350 during my initial phone call. After I agreed, I was called again by Travis and then said the price would be $450-475. I then proceeded to ask what type of tire would be used. He could not give a direct answer and said it he thinks it is Lionhart. Lionhart tires do not have the durability, and therefore bring a very low price tag anywhere else on the market. With all this being said, whoever reads this keep this in mind. My initial posting still remains. The price was different from the website, and as well as the initial call. It does not cost much for wrench hours, or labor to mount and balance a tire. So, either the services are very overpriced, or you overcharge for a $115 tire. I would also like to ask, what does vehicle size have to do with labor costs unless it is an RV, Trailer, or Dually?

Jun 05, 2024

Highly recommend to locals AND travelers. Had a dead battery in Midtown, 2 hours drive from home. Gave these guys a call and they responded quickly, texting me updates on the technician's ETA the entire time. Within 5 minutes of him arriving, my car was running and I was on my way home. Price was very reasonable for what I needed. Thanks guys!!

Jun 05, 2024

I used their service to replace my tire and the used tired I was provided ended up going flat the next day. Reached out via chat and never heard back.

Jun 05, 2024

They poorly patched my tire in a way temporarily solved the issue, but made further repair impossible. It held up all of 10 miles after they left. Needed to get a full replacement after the fact

May 05, 2024

Great service! Would highly recommend if you're in a bind and need quick service.

Apr 05, 2024

Fast service, victor was very nice and changed my tire quickly with my baby in the car.

Apr 05, 2024

My new go-to. Travis was helpful, kind & super knowledgeable. I had a flat & he ended up helping me get the new tire on at the same time. Thank you Travis!

Apr 05, 2024

Our tire blew out on I75. I placed the service call at midnight, and the technician was there in 30 minutes. He replaced the ruined tire and we were on our way quickly. Very reasonably priced! Thank you so much for your help!!

Apr 05, 2024

They cancelled my online requested service without ever calling me or reaching out to me explaining why. A complete waste of your time waiting for zero communication.

Feb 05, 2024

I hit a random piece of metal on the highway at 8:15 am and at 9:30 am I have my new tire at a good price with amazing customer service. I hope I never have to get a tire replaced like that again but if I do I’m definitely calling Travis!!

Dec 05, 2023

After waiting 5 hours for AAA who never showed, we found Go Drive Safely who came and saved the day. We had a flat tire on the side of the interstate and Go Drive Safely came, took the flat tire and left, and came back with a brand new tire and installed it on my truck. It was even the same exact tire as the others on my truck. I wish I could remember the technicians name because he was exceptional. Price was reasonable and service was quick, efficient, and professional. Definitely recommend.

Dec 05, 2023

Found myself in a pinch when I couldn't get my car to start as I was about to leave my house a few days ago. Found this business via a Google search and decided to give it a try given all the positive reviews. Because I was lucky enough not to be on the road when this happened, I used their online booking option, which was very user friendly and provided several available appts same day and within 24-72 hours despite it being a holiday weekend. The prices, small deposit, and cancellation policy are very reasonable and fair, and outlined upfront. On the day of my appt, Travis gave me a heads up when he was on the way, and arrived promptly at the scheduled time. He was able to get my car going in just a few minutes, and I am so thankful! He knew what he was doing, and was also very friendly and reassuring. I am very excited to have found this local small business, and wouldn't hesitate to use them again if I need on-location or roadside assistance! Thank you, Travis, for making a potentially stressful situation easy to navigate.

Dec 05, 2023

Got my tire serviced and went flat 2 hours later. Chop shop tires DO NOT GO HERE. I then got that tire serviced by GS Mobile Tire Shop & Roadside Assistance. Highly recommend cheaper prices and better service

Dec 05, 2023

Incredible service! Travis came out and changed my tire within 30 minutes when I called for a flat while leaving work! He was so professional and efficient, and you cannot be their prices. I would have paid more going to a shop!

Dec 05, 2023

My car does not have a spare tire and I got a flat in West Midtown yesterday. Called Hermes this morning after reading all the awesome reviews.I never even had to leave my house and the tire was changed in less than 2 hours from my initial call. I thought I would be dealing with this all day, but it’s 10AM, my car is fixed, and now I can go pick it up at me leisure. 10/10

Dec 05, 2023

My daughter's battery was dead in Midtown. Travis was super helpful, kind and more than fair. Wonderful service and great people!

Dec 05, 2023

They come out to repair one of my guys work truck, it had a tire blowout rear driver side. This technician was fairly friendly he took care of the issue at hand but then he said he noticed that the rear passenger side tire was going bad would I like to go ahead and fix it so I agreed. Fast forward two months later in this tire blew out on the passenger side rear so I called him up and say hey this tire should not have gone bad in two months. They tell me there’s no warranty we get people off the side of the road and I get that but my issue is this particular tire head no problem and you put a substandard tire to replace it with. After talking with customer service they said it was a new tire indeed so I ask the tire shop that is repairing it if it’s new and they tell me it’s dated 2021 which means it was a two-year-old tire that they sold to me as a new tire . Message them back asking for a refund on the second tire that had no issue but they gave me no response whatsoever and told me it was my problem in basic words. The dispatcher even told me that me new tires blow out all the time it must’ve been something the technician did or picked up a nail so basically he was trying to blame a technician for a really old tire they installed.

Dec 05, 2023

This is an excellent service. I was stranded on a Saturday night with a flat tire and Travis worked to get me back on the road. He was very professional and communicative. I'm so grateful for his help.

Dec 05, 2023

Travis to the rescue! He jumpstarted my car and got me going in minutes! I scheduled an appointment over the phone with ease and was told I could expect someone in the next 20-30 minutes. Travis came promptly after the call and solved the issue. The best part was the clear explanation of the billing, clear communications through text notifications, and the next steps I should take to service my battery! Good luck with the brokerage and the dealership!!

Dec 05, 2023

Travis was a life saver today. Put the spare on and gave me plenty of time to have the tire replaced and make it to the airport. Great service!

Dec 05, 2023

Travis was great! Awesome service, prompt and communicative. Would 100% recommend for any car service needs.

Dec 05, 2023

Travis was super helpful yesterday when I hit a curb in ATL at night and blew my tire. He came in less than 30 minutes, and put on the spare. Unfortunately, my spare seemed to be fine but it wasn't, so he had to go back and get a new tire for me. I had a concert to be at, so I couldn't stay in my car (afraid I would be locked out for being late) so he let me go to the concert and said would let me know when he was back. Well, Travis fixed the car while I was in the concert and didn't call until he was done. Just great service all around! Now I have a new tire and was able to get home safely last night! Thanks again Travis! 10/10, would recommend

Dec 05, 2023

Used these guys for a battery jump start because AAA wasn’t able to come to me for 2/3 hours. This guy showed up did a jump start for me within 20 mins. It was a bit late and I over paid him by mistake . 2 hours later he calls me and said hey I think you over paid me and sent the over payment. This guys honestly and integrity is to another level. Great service and even better she’s got solid integrity! He will go far and karma will be on his side:)

Dec 05, 2022

BEST EXPERIENCE EVER. Came to Atlanta from Tennessee and suddenly caught a flat tire. We called multiple places and no one answered as understood since it’s the day before Thanksgiving, but he pulled up within less than a hour and got everything done with 20 minutes. If y’all ever get in a predicament like I did, CALL THIS BUSINESS.

Dec 05, 2022

I got stuck on 75/85 during rush hour after I had a tire blowout. My car is a hybrid, which does not come with a spare, so I really needed their help. They were prompt and courteous, communicated well and got me back on the road with a minimum of fuss. Recommended.

Dec 05, 2022

Was on time came very fast very nice guy highly recommend!