31st Auto Repair

Dec 07, 2024

It is the best service I have ever had in the Chicago area! The owner helped me during the past year. He is very professional, friendly, and honest about what's wrong with my car. I bought my car in 2020 and visited many places for oil changes or repairs. All other auto services tried to fix something that was not broken or put the needle in my tire. He never overcharges me, helps me figure out the problem, and won't push through. I will recommend it to my friends and be a regular customer!

Nov 07, 2024

Phone used to have a very bad attitude. I've never seen such a grumpy person.

Sep 07, 2024

Good and detail services

Apr 07, 2024

I was worried they would charge too much, but they charged a very fair price. Got oil changed, plugged my tire, topped coolant. Small shop, looks reliable. I'm coming here for all my car maintenance.

Apr 07, 2024

做工到位，价格合理

Mar 07, 2024

Good prices, good people, good work. Very happy I went to 31st Auto Repair.

Feb 07, 2024

Dropped my blue German mustang off here unaligned and down bad. Threw everything I could at it & after 3 months with heavy usage the work is still holding up impressively. charged me a fair price too , if they’d work on older cars they’d have all my money !

Feb 07, 2024

Good

Feb 07, 2024

Good place cost saving. This business does things first then make money. Been using their service for years.

Feb 07, 2024

Good work and fair prices

Feb 07, 2024

I brought my car over to 31st auto repair because I was recommended by a family member but all I got was bad attitude and bad service. I first took the car to get it fixed in February however the piece that got installed flew out during the high way two months afterwards. (which could have caused a bad accident) I brought the car back to the shop and told them about it and all I got as an answer is that they said it’s not their fault and that it was my fault because I must have hit something. It does not make any sense because it is the inner fender splash shield that flew out of the the car, there’s no way it can hit something inside the car in that specific position. It must not have been installed correctly and the lady said that if it were to fly out, it should’ve flew out immediately. I left the car there for two days, just for them to refuse service. I did not ask them to fix it for free, I was only requesting them to fix it again but they refused to. I was willing to pay. This shows that they are not willing to put warranty on their work and take responsibility. If they can not fix something as simple as a splash shield, how are customers suppose to trust them to do any work more mechanically inclined. The lady that was responsible for the shop also had a terrible attitude and gave little to no instructions when I dropped off my car. She also gave me an attitude when I had my boyfriend pick up the car. This is probably the worst auto shop I’ve ever been. The only reason I went back again was because I trust my family member that recommended me. My family and I would never go back again! I would not advise anyone to get any work done at this shop.

Feb 07, 2024

I have been to 31st Auto about 4-5 times over the few years. Oil changes and major body works due to car accidents, etc. Each time I received excellent service, honest and worth the price. With all the competitive auto shops around, reliable and honest pricing is my main concern when choosing which auto shops to go to. This is my go to shop!

Feb 07, 2024

I just called for the first time to speak to someone and get an estimate for some work and the lady who answered the phone was very rude and asked me “why are you calling me? I already gave you a quote” hence my first time calling. She was extremely rude over the phone and asked me where I was calling from. I would not recommend this place at all. They don’t even know how to treat new clients they definitely don’t deserve my business.

Feb 07, 2024

I recently had my car's oil changed at Auto Repair. Unfortunately, the experience left much to be desired. Moreover, the staff seemed disorganized and uninterested in providing quality service. The waiting area was uncomfortable and unkempt, Overall, this was a disappointing experience, and I wouldn't recommend [Auto Repair31st] for anyone seeking a reliable and efficient oil change service.

Feb 07, 2024

I was never really fond of repair shops. But recently, i’ve been hearing these odd sounds coming from my radio and, with annoyance, called 31 Auto Repair. I was met with a very nice and professional lady. I had dropped off my van for a quick fix. Within a few hours, they quickly fixed the air conditioning and radio. In the end, they charged an understanding price. Some repair shops over pay, so it’s rare to see such low prices. In all honestly, i do recommend you to visit this shop. Trust me, It's worth your money.

Feb 07, 2024

Kayla is awesome and helpful, honest people!

Feb 07, 2024

Professional technician, well behaved. Recommend

Feb 07, 2024

Reliable and honest. Great value

Feb 07, 2024

Would not recommend, prices are high, service is bad and they don’t guarantee their work. Go down 2 blocks for better service and prices. I would not recommend and wouldn’t let them touch any vehicle. Learn from my mistakes and go somewhere else

Feb 07, 2024

honest people with reasonable price, highly recommended.

Feb 07, 2023

Fair prices. They get the work done within the day.

Feb 07, 2023

Good service, availability and prices.

Feb 07, 2023

Great place, fast and honest service, will return.

Feb 07, 2023

Great work. Very sociable staff. A terrific display collection of toy model cars in the main office. Was able to watch the work on my car muffler system. Shop was recommended by my loner mechanic who was not equipped to so this work.

Feb 07, 2022

I had a battery put in. Simple job right. I started car up no problem come to find my engine light on. Was not on before. how can changing a battery trigger the engine light to go on. Baffles me.

Feb 07, 2022

Not a fancy auto shop but price is good.set up a dash cam in Benz glk only $100 labor.

Feb 07, 2022

Very nice staff and fast service, highly recommend

Feb 07, 2022

honest and fair prices if you want it done right bring it here, always professional & courteous, hard to find a mechanic you can trust, I trust 31st street Auto