535 Auto Care
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Review highlights
"Bill was extremely helpful in diagnosing my daughters car problems. He and his staff took the time to get the car to fail so they could properly duplicate and fix the …"
"Fantastic staff, fantastic service, great prices."
"The quote I received was the price I paid."
Overview
Hours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Reviews
Dec 06, 2024
Great shop to bring your auto.
Dec 04, 2024
I have been meaning to write this review for some time but I want to thank the owner and employees of this auto shop for always being warm, caring, and honest. I have been there multiple times when I have encountered issues with my car. Whether they fill my tires with air or give me other advice about needed work, they have always been available to help and I cannot express my gratitude enough!
Nov 29, 2024
This place absolutely rules. I called them with an issue about possibly my exhaust and it ended up being something with my breaks. They were able to squeeze me in when they were all booked up for the week and I had my car back the same day. The price was also fair, and I felt feeling very satisfied. I would give this place a million stars if I could!!
Nov 22, 2024
I really wish I can have this kind of car service every where I go! They are honest and have never haggled me into a service I did not need! Even as a young women that doesn’t know much about cars. They might look a bit rough on the outside but man who cares when you’ll be getting the best prices and care. I usually hang out at the Wendy’s and get myself a little frosty! Highly recommend!!!
Nov 15, 2024
I moved from PA to Orlando a few months ago. Very grateful to find Bill Nelson & his crew. He's a good 'ol fashioned customer service guy that I haven't seen for ages. His work is top notch. He installed cold air intake & dash camera at a very reasonable cost. I couldn’t be happier than that.
Nov 15, 2024
You will not find a better, more honest car repair shop in Kissimmee, which is why they are always very busy. However, if you make an appointment you may wait a few days but they will have you in and out and you are top priority at the time of your appointment. It is so efficient and organized and they maintain the highest level of integrity while doing business. Bill specifically is amazing and always engaged in his business.
Nov 06, 2024
Fast and honest service!
Nov 06, 2024
Great establishment.
Nov 06, 2024
I highly recommend 535 It has been years since I’ve been here, but when they help me out so I was so appreciative don’t think about going anywhere else
Nov 06, 2024
I recently had the pleasure of experiencing firsthand the exceptional service at 535 Auto Care. When my Genesis Coupe needed a new starter, I knew I was in good hands from the moment I met Bill, the owner. From the start, Bill made it clear that my car's well-being was his top priority. His team promptly diagnosed the issue and got to work on the repair. The efficiency and expertise of the team were truly impressive. What struck me most was the friendly and welcoming atmosphere at 535 Auto Care. Bill's humor and personable approach made the entire process enjoyable. It felt like I was chatting with an old friend while he took care of my car. If you're looking for a reliable and trustworthy auto repair shop, I wholeheartedly recommend 535 Auto Care. Bill and his team are not only skilled professionals but also genuinely nice people who care about their customers.
Oct 06, 2024
Best service ever don’t think I’ll ever go anywhere else while I live here!
Oct 06, 2024
Bill’s the best, trust him with all of my car maintenance issues.
Oct 06, 2024
Drove to Florida from Canada with my young family when the check engine light came on halfway through the drive. When we were in Kissimmee we called 535 Auto Care and they were kind enough to give us a same day appointment. They went out of their way to diagnose the engine issue and ensure we had the right spark plugs for the engine so we wouldn’t have any more trouble while finishing our vacation. Everyone who works here is kind, caring and goes above and beyond. Not being from the area, not knowing where to take the car, we relied on Google reviews. This is a business you can trust will do the best job. Thank you Bill, Vinny, Aja, Justin and all the staff. You saved our vacation and turned a sour situation into one that gave us lasting memories. We truly appreciate you.
Sep 06, 2024
Best car serving place I’ve ever been to. Bill and his help are super honest and reliable. I have never left feeling cheated. If anything I felt I left owing more but I can’t complain about low prices. Totally recommend this place. You can thank me later! Back in PA I was charged so much every single check up but def not this one!! Totally legit…they have business try to get in when you can you won’t regret it. I have a 2011 mishubishi eclispe so it’s nice to go to someone who can work a rare old car like that too. And they don’t haggle you over it. It’s like I’m a normal customer with a new car but I know I am not!
Sep 06, 2024
Check engine light came on during a business trip. Gave them a call and immediately offered to take a look and investigate. No repairs were needed, and even though they were booked for days, the kindly offered to refer me to another garage if repairs were needed. Very responsive and professional service. Highly recommend.
Sep 06, 2024
My son's car started shutting off while idling. Note he is only 19 and this was his first time away from home in CO having to deal with a broken car on his own. 535 came highly recommend by a number of folks in a FB group we are part of. They were right. 535 is great, they kept him up to date on progress. It turned out to be a simple fix and they charged an extremely reasonable amount to fix it. I wish I could find a shop like this in CO. It's good to know shops like this still exist!
Aug 06, 2024
Amazing service! Bill and his staff are always so nice and courteous. They always get me up and running again and are very reputable which I appreciate (especially as a young woman who’s been jerked around at larger mechanic chains). He has a very busy shop for a reason! Thanks Bill!
Aug 06, 2024
Bill and his staff were great! Got my Wrangler in to plug a nail I picked up in my tire. Friendly and efficient. Highly recommend!
Aug 06, 2024
Bill is the honest mechanic that everyone should have. Quality service and very attentive. Highly recommend
Aug 06, 2024
I've been taking my Toyota Camry to 535 Auto Care for a while now, and I can't say enough about the excellent service I receive every time. Bill and his son Justin are truly amazing mechanics. They always ensure that my father, Salim, and I are well taken care of. The level of kindness and professionalism at 535 Auto Care is outstanding. Bill and Justin always go above and beyond to provide the greatest service. I highly recommend 535 Auto Care to anyone looking for top-notch auto repair and maintenance services!
Aug 06, 2024
Lived in the area in 2019-2020. Had a 2017 Mustang which I came in with a couple of times for various reasons. Bill were always very accomodating trying to squeze me in as fast as possible and having my car out in no time. No beating around the bush trying to upsell me on anything. One time I had some electrical issues and he quickly found a fix, and refused to take any payment as he did not deem it necesary given the issue had a quick and easy fix. I still felt compelled to pay as I myself would not be able to fix it and he yet refused my tip offering. Another time i had an issue he easily could have taken on himself in order to gain business but he recommended i went with another shop (gave me their contact info and adress) as they would be able to service me better. Bill stands out as an honest, fair and excellent mechanic and I would recommend coming by hes shop for any car related issues, knowing that your car is in good hands. If I ever move back, i know whose my mechanic of choice!
Aug 06, 2024
Really great service, and they aren’t looking to overcharge on fancy parts if you ask. Really great group of people if you’ve got the time to make an appointment. Would absolutely recommend
Aug 06, 2024
Took care of my car really fast and the owner was so sweet and nice to talk to! They are fair with their pricing, 100% recommend them! Give them your business! : )
Aug 06, 2024
Very nice staff. Was charged for a battery without them calling to verify (it was needed, I just wish they would’ve called and verified it was ok before doing the work)
Aug 06, 2024
Very very friendly, car in and out reasonable prices. Bill is very friendly and explains issues.
Aug 06, 2024
Weve taken my young daughters car there twice for issues and both times these guys are great, knowledgeable reasonable and fair priced. They are my go to
Jul 06, 2024
Bill and Justin are great best service in Orlando
Jul 06, 2024
Bill runs an amazing business! Ethical, fair, honest, trustworthy, reasonable, efficient... everything you'd want in an auto service (or any business) and more. Recently my daughter took our car there for an AC repair. Bill diagnosed the problem, worked out a time/date for her to bring it back that fit her work schedule, and had it repaired quickly and for less money than the initial estimate. Amazing! Thank you, Bill, for your positive contribution to the community!
Jul 06, 2024
I went to 525 Auto Care to see if I can get my car fix. I understand they have alot of cars and cannot get to mine. I ask just to borrow a 10mm to just remove a battery lead and the mechanic said sorry I cannot and I do not lend out my tools. It's not I am leaving with their tools, I was infront of their shop. The other guy look like the manager, who I kindly ask excuse and without any hesitation, he said sorry I can't get to you eight now and there was no one there. He was on the phone and when he get off I asked kindly. I think it was a racist thing because i am of color. I GIVE THIS LOCATION A 0 STAR FOR CUSTOMER SERVICE.
Jul 06, 2024
If you are looking for a car mechanic in Orlando look no further you found the place. Bill was very welcoming,kind,and honest he will let you know the ins and out of your vehicle and what’s wrong also he does it for a reasonable price! Thank you Bill!
Jul 06, 2024
Justin and Bill are amazing been taking my sequoia always get the job done amazing service 10/10
Jul 06, 2024
Never answered their phone , so I went somewhere else and spent $3k…… their loss. Called numerous times at different hours of the day with no answer. Really a one star rating, but I’ll give two since my wife said she heard good things about them.
Jul 06, 2024
Shop with great people and more importantly honest people. Thanks Bill!
Jul 06, 2024
This is truly the best service i’ve ever received. Bill is one of the only mechanics who has actually listened to me when I stated something was wrong with my car. He was patient and did everything he could until it was fixed right. He is exceptional and if I could put more into words, I could. I’m extremely grateful for his service. I recommend you go here for any mechanical repairs. He will not disappoint.
Jun 06, 2024
Absolutely love this place.The only mechanic in town that I trust. I've taken all my vehicles there over the years and continue to receive the highest service and quality. Simply put, Mr Bill has integrity and will treat you right.Glad to have them in the neighborhood.
Jun 06, 2024
Bill is a genuine and honest mechanic. They are a VERY busy shop and don’t have someone manning the phone at all times, but keep on calling to get through to someone.