A & S AUTO/TRUCK CARE

Aug 07, 2024

Wow! If I could give 10 🌟 I would. My hubby and I brought in our diesel 2008 Ford F250 for repairs after a mechanic in Belen (Pete's Truck & Auto) screwed up our truck so bad, I thought we were cooked ($4200). Michelle, co-owner & front offc, knew instantly what our truck problem was just by speaking with my husband. Armador & Michelle we're VERY professional & saved us $$$$. They had to go back & redo the numerous mistakes the other shop had made, kept extensive invoice/records for us and even kept the parts replaced so that I could document to the other shop down in Belen exactly their mistakes and get a partial refund (which I did). I can't thank these good folks enough!! 👍 YES, we may have to drive 30 miles into ABQ, but we are lifetime customers now.

Jul 07, 2024

Scam, satanic, sinners, stay away!

Jun 07, 2024

They really take good care of my car. They are always friendly. They fix it right the first time.

Dec 07, 2023

Buenos para trabajar

Dec 07, 2023

Great service on our 2004 class A RV. Great people and awesome service. I highly recommend A&S.

Dec 07, 2023

Passing through town in an RV, I had a fuel line break. They were able to get it repaired that day and back on the road. Extremely helpful. Beware they don't take credit cards though.

Dec 07, 2023

** THEY BAIT AND SWITCH** So I talked to the lady at the front desk and asked how much they would charge to install a transmission that I would buy. After I gave her ALL THE CORRECT INFO THAT SHE ASKED she then gave me a price so I decided it was a fair price and ordered a transmission. Then when the transmission arrived I went down and asked when I can bring the truck in and the ride owner tried to jack up the by $600. His secretary is his wife and talked to their son ( and employee) who gave me the price which I agreed but the owner didn't want to honor their price so I'm stuck with a $3000 transmission. I told the owner that the way he conducts his business is very unprofessional and very bad business he did not like it he started yelling at me and coming at me very aggressively he had a very bad temper. Lucky that I had my lapel camera on when I initially made the first deal with this company and I have plenty of text messages so next thing is contacting the better Business bureau and the attorney general's office because I'm sure I'm not the only ones who these guys bait and switched and the owner is a uncontrollable angry person and I also got videos of him acting like this. Once I explore my options most likely I will sue this very bad company in court I got all the proof in the world. I own two companies and will never act like this company

Dec 07, 2023

Awesome people with great customer service! Affordable pricing, job done right the first time! Thank you for always taking care of my vehicles!

Dec 07, 2022

Diagnosed and fixed my truck all in a day ,very good service

Dec 07, 2022

I had these guys work on my transmission for my Acura! Man talk about VIP service. Picked up my car towed it to their shop, found some other issues they repaired. I send everyone I can to them. They also do heavy duty and diesel work!

Dec 07, 2022

Muy buena atension al cliente

Dec 07, 2022

Nice

Dec 07, 2022

The first time I went there I was charged a tire disposal fee only to get box truck home and see tires in the truck. The second time my box truck was broken into under their care and all my tools were stolen the lady never refunded my tire charge or bothered to follow up as she said she would check cameras. Basically acted like oh well after charging way more than I should of paid . Never again....

Dec 07, 2021

Always good work good people 👍

Dec 07, 2021

Best Auto shop in town. Friendly and knowledgeable staff

Dec 07, 2021

Lied about parts that they where trying to sell be careful a bunch of unethical people work there

Dec 07, 2021

This is a group of very nonprofessional individuals who guess at what the problems are, both the owner and mechanics have no idea what they're doing! Spent a lot of money here on guessing what issues are and in the end, still not resolved! When returning for a refund or asking for them to repair the issue correctly, they wanted to charge me for guessing what the issues would be again! The owners said he's gone to court several times before and had no problem going again, these comments alone should keep you away from A&S mechanic shop! Just putting this out there to WARN all of you about what you're in for if you go here!!

Dec 07, 2020

Do NOT bring your vehicle to A & S Auto/Truck Care for automotive repairs or servicing! Coming here was an expensive mistake and an extremely negative experience. I am giving it one star since I don’t have the option to give it none. Regarding the owner who was also the mechanic (Armand): • Over charged for services and parts provided • Did not itemize my bill and could not explain the total cost • Did not guarantee the work provided • Unprofessional and combative • Refused to listen to the car the very next morning after repairs were completed as it was still making the same noise I had taken it in for • He said, “Maybe you’re just hearing noises you want to hear” instead of asking me to bring the vehicle back in to listen to it • Stated it was a new noise that I was hearing without re-inspection of or listening to the vehicle again • Stated I would have to pay for more services and parts since his original diagnoses did not resolve the issue without looking or listening to the vehicle again. • Put two gouges into my brand new rim as well as other smaller scratches • Vehicle came back dirtier than when I left it off • He was more interested in his cell phone than listening to the car issues and getting the keys and locking lug nut when dropping it off for repairs • The facility is disorganized and cluttered and the parking area is covered in debris Overall, this was an incredibly disappointing experience. I am completely shocked at the owner/mechanic’s lack of professionalism and combative nature. I can’t help but think his defensive behavior is due to his untrustworthy workmanship. He was abusive and accusatory. I thought he would simply ask me to bring it in to listen to it or ask me to give it a couple days to let the parts break in. When I told the owner/mechanic that I was going to recommend my dad cancel his upcoming vehicle appointment and write a review of my experience he said, “do what you gotta do”. During the one short follow up call I made, he said he was “very busy” and had “work to do” before hanging up (this would have been an even shorter call if he had just told me to bring it in). Clearly, A and S does not care to retain customers for future business. I will never use this facility again and you should not either.

Dec 07, 2020

Honest affordable services are provided here

Dec 07, 2020

Michelle and Amador are wonderful, very helpful and extremely knowledgeable. We bring both of our trucks here one is an F250 and the other is a Freightliner business class M2. Great prices and Care of our vehicles.

Dec 07, 2020

Never going back. Worst service did not fix the problem and I spent over 1k.

Dec 07, 2020

Nice people, do good work

Dec 07, 2020

Son muy buenos mecanicos nomas falta raul

Dec 07, 2020

They are honest and truly care about giving the best service they can give.... Will definitely go back ...

Dec 07, 2019

Best place in town!

Dec 07, 2019

Michele and Amador are always helpful. Never do they overpriced their work. Very Happy!

Dec 07, 2019

They do good job and worth of your hard earned money.

Dec 07, 2018

Family owned business that treats you like family. Awesome mechanics will take good care of you vehicle. Fair prices.

Dec 07, 2018

Jesus blessings are on this business

Dec 07, 2018

Quick honest reliable service.

Dec 07, 2017

Very reasonable folks and great quality care!

Dec 07, 2016

They are a very good an reputable shop very helpful an won't charge you for things hat don't need fixing they care a lot about their customers .definitely recommend them