A To Z Auto Center
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Review highlights
"Jeff, Larry and crew always work their hardest to fix our cars. They are reliable and very honest."
"The staff was very helpful and gave me a small discount on the wipers!"
"April, Paris, their uncle and the rest of the family are such wonderful people."
Overview
Categories
Auto repair shop, Tire shop
Directions
9044 Watson Rd
St. Louis, MO, 63126
Phone number
Call: (314) 842-6800Website
View websiteHours
Sunday
9:00 AM - 12:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews
Sep 06, 2024
A to Z has serviced my vehicles, 4 of them, for the last 15 years, from routine oil changes to complete engine replacements. Their work is prompt, thorough, and I feel confident in their recommendations. They always go the extra mile to assure my vehicles remain safe and in working order. You can put your trust in their services.
Sep 06, 2024
Experiences vary based on who you’re talking to and working with. One employee was extremely pleasant and helpful; she was the best by far. The other two men we interacted with were rude. My partner and I had waited almost an hour for an auto transport hookup to a U-Haul, and the guy said it was ready without hooking up the car. We had to ask him to do it before we left. I am injured and on crutches at the moment, so I admit his flippant attitude got on my nerves more than it regularly would. While we were inside waiting, I commented to my partner about the absurdity of expecting us to hook up the car to the auto transport, especially when we were told on the phone it wouldn’t be a problem. I guess another employee overheard and commented passive aggressively “someone came in for a last minute auto transport hookup.” My partner commented “that’d be me,” and I informed this “gentleman” we had been waiting nearly an hour. Then he recommended we go outside (during a heat advisory) to watch the hook-up. What? When we did go outside because we felt unwelcome, the employee hooking up our car was cursing about doing the hook-up. Extremely unprofessional. Wanted to give 2 stars for the sweet lady we spoke with yesterday, but those two guys today sealed the deal. I understand it’s a hard job, it’s the end of the day, and everyone wants to go home. But treating people like that is unacceptable in your place of business.
Sep 06, 2024
Jeff Rocks!
Aug 06, 2024
The bottom of the truck’s latch was broken and the door wouldn’t stay closed even if it was locked. They told us because we didn’t point it out before, there was nothing they could do. A rep should give every vehicle a look over beforehand, something like that shouldn’t happen. The worker wasn’t rude or anything but it was a terrible experience and we didn’t get any kind of credit for getting a broken vehicle.
Aug 06, 2024
Used them for u-haul. Had amazing service. Really added a personal touch when I dropped the trailer back off. Will use them again if I ever need a u-haul!
Jul 06, 2024
Great experience again. I really enjoy this place and the work they do. Keep it up!
Jul 06, 2024
The most honest mechanics in town.
Jun 06, 2024
Everybody at A to Z is professional, courteous, and excellent. Always going above and beyond to explain and meet your needs.
May 06, 2024
Chris was very informative and helpful! The trailer was great and great price!
Mar 06, 2024
I’ve been relying on A to Z for nearly 20 years and they have never steered me wrong. Tires, oil changes, and repairs have always been reasonably priced and done very well. They also work with my 3rd-party warranty. To my recollection, they never got a diagnosis wrong. The small waiting area is quiet and has reliable WiFi so I can work while waiting. I have just one car now so that’s very important. They have always treated me and my family with respect. Having A to Z at my back has saved me a lot of stress.
Feb 06, 2024
I had high hopes for this shop because I was recommended it by a friend, however, I’m super disappointed with the service I received. I was told by Jeff on our original phone call that he was willing to work with my car’s lifetime warranty, yet upon his diagnosis/our next conversation he was simply giving me normal repair estimates, having not even spoken with the warranty company at all. He then told me that he would be sure to call them first thing the next morning and get back to me, which he never did. I never heard from Jeff again. I will not be returning to this shop. I feel like I got sold false goods. Very nice and convincing salesman upfront, but the follow through just isn’t there.
Feb 06, 2024
Love everyone at A to Z Auto. Knowledgeable, friendly, affordable!
Dec 06, 2023
Busy but courteous
Dec 06, 2023
Exceptional customer service! U-Haul services was excellent as well.
Dec 06, 2023
I have been going to them for awhile now and I am very pleased with them. Always friendly and respectful.
Dec 06, 2023
So I brought in my car for some normal repairs about a year ago, and the next day, A To Z informed me that someone 'attempted' to steal my catalytic converter, but they just stole some of the piping connecting the converter and they welded it back together problem solved. Well I went to get my car inspected today and found out the entire catalytic converter was stolen, and they lied to me in order to not be liable to replace it. They pretty much just did a glorified duct tape job and now I need a new converter. Such an unethical thing to do. Do NOT take your car to this shop
Dec 06, 2023
Straight forward. Good value. Great people
Dec 06, 2023
This place is very professional, thorough and HONEST! I don’t go anywhere else.
Dec 06, 2023
Great service. Very honest people. My family has been going here for over 40 years.
Dec 06, 2023
Larry is always so kind & knowledgeable. I highly recommend to anyone in search of an honest shop, he always takes great care of us!
Dec 06, 2023
Nice people, nice rental trucks
Dec 06, 2023
Only place I found that carries Schaeffers Oil and normally I do my own services but if I couldn’t, this is one of the places I would trust!
Dec 06, 2023
The team at A to Z is always professional and they do excellent work.
Dec 06, 2023
We rent U-Hauls from this location and they’ve been fab.
Dec 06, 2023
We’ve been taking our cars there for over 10 years. I wouldn’t go anywhere else. Over 10 years ago my wife was driving in a snow storm and the wiper motor died. She pulled in to A to Z and they took care of the car and got her on the road home. We’ve taken our cars there ever since.
Dec 06, 2022
BEWARE. Do not rent anything from this location. They will hit you with any fee imaginable and charge you extras. Plenty of better local options.
Dec 06, 2022
Guys there are accommodating and get the job done. Been going there the last decade for tires
Dec 06, 2022
Jeff, Larry and crew always work their hardest to fix our cars. They are reliable and very honest.
Dec 06, 2022
STAY AWAY! Do not rent uhauls from this company, or do any business with them for that matter. This company will claim false cleanliness or damage and steal your money. They do not provide any pictures of the fake dirtiness or damage and do not respond to your phone calls when disputing the issue. THEY DO BAD BUSINESS!
Dec 06, 2022
Scheduled a U-Haul online and had an issue with the drop off time, and got a call from U-Haul corp saying this location didn't have a truck available when i needed so they were going to change my pick up location. I called and Pat was very very helpful, he spoke to corp and was not only able to get my drop off time updated for what i needed but he worked it out with U-Haul so I didn't have to go to another location. Would definitely recommend! Thanks for making a busy/stressful time so much easier.
Dec 06, 2022
Scheduled a car hauler on line. Very easy. Worked with April and Paris for no-hassle personalized pick up and drop off time.