A-1 Auto Services

Aug 07, 2024

I've had multiple cars over the years serviced at A-1. (a customer now of 13 years) From top to bottom all staff are knowledgeable, experienced and honest. Everyone needs to understand that repairing a car is never "cheap". Its an expense that none of us desire, but A-1 will make it easier to bare. They will ALWAYS be cheaper than a dealership for repairs. All really nice people there at A-1. they will take care of you, and your vehicle.- Gabe

Mar 07, 2024

Honest Auto Service establishment. Skilled and very prompt service.

Mar 07, 2024

Nearly got screwed over by a dealership, but was recommended to here instead. They were friendly, considerate, and efficient. I managed to get my car back the same day at an incredibly reasonable rate. Cannot recommend them enough!

Feb 07, 2024

The reason why 4 star that's because I'll bring my ford flex for alignment and they don't do the balance,I don't know that I have to specify everything I need , otherwise they do a great job and price wasn't crazy......

Jan 07, 2024

Overpriced. 100 to $120 part and wanted $450 for labor. 20 minute job 30 max.

Dec 07, 2023

Excellent & honest people with experience. We took our car to A-1 for five years during our stay at Indianapolis and had just good experience every time we needed help. Edit: They replaced brake pads and rotors on our car and we drove with those brakes for 8 years with no problem. Thanks again to A-1 for your excellent work.

Dec 07, 2023

Find another shop. These guys misaligned my new oil drain plug by over five degrees and won't own up to it. Edit: Came back years later and this is still here. Update: I sued in small claims and they settled. Their lawyer paid me exact change on the spot. I hope he charged lots. Good riddance.

Dec 07, 2023

Good old-fashioned honest mechanic work

Dec 07, 2023

Honest, high quality work! A friend recommended this shop because she had a long trustworthy relationship with them in terms of car repair and advice on car purchases. I hand out their business cards and give my thumbs up for their work to all my friends, family and colleagues. These guys are good people!!!

Dec 07, 2023

I bring my cars to A-1 because they are honest, fair and follow through...they do a great job. I'm thankful I found them 15 years ago.

Dec 07, 2023

If you don’t know exactly what’s wrong with your vehicle don’t go here , brought my vehicle in because it struggled to start in the cold . When I arrived was told that I wasted a bunch of time because I told them I thought it was the alternator

Dec 07, 2023

My boyfriend and I were stranded off of 82nd street coming from Fort Wayne, called 5-6 places no one would help us but A-1. We needed our breaks tightened because the person we had do them didnt tighten them enough. Long story short we are blessed to be alive. & very greatful for the staff at A-1. If im ever in Indy again and need work I would go back 100%. Very genuine guys. Very reasonable price too. I would of paid what we paid 3 times over jusy to make my St Louis trip. Forever greatful.

Dec 07, 2023

Really appreciate these guys. Good work at an affordable price. Honest as well - never feel like I'm being overcharged. Very satisfied.

Dec 07, 2023

The best service I have ever seen! I woke up early to get a jump on getting home to Milwaukee when my truck decided to have some issues. The staff here understood the situation, and rather than producing the typical canned response one would expect, the mechanic said, "Let me see what I can do to get you on the road". 3 hours later, not 3 days, which is typical, I was on the road. Thank you again, I made it home, and I made it home safe thanks to you.

Dec 07, 2022

Above and beyond service!

Dec 07, 2022

Fair service quality work

Dec 07, 2022

Have been going to A-1 Auto for years. I have never had a bad experience.

Dec 07, 2022

I have been using A-1 since they opened. Have always loved the work done on my car

Dec 07, 2022

Rude experience I just told them the year make and model of my car and they just hung up the phone and wouldn't answer my return call. Would have been easier to say no. But thanks you can't expect much from any of these Castleton shops

Dec 07, 2022

This is the only place I go for repairs. Very excellent staff who are very kind.

Dec 07, 2022

Took too long for my vehicle repair. Over 6 months and had to buy another vehicle because of it taking so long. Was referred here when I had a different repair needed that went ok.

Dec 07, 2022

Very good service and good work

Dec 07, 2022

Very rude. Poor troubleshooting.

Dec 07, 2022

Friendly, fast service & fair pricing! Brought my car in the day before Thanksgiving for some repairs - not only did they look at it & change the battery within a couple of hours, but they also went out of their way to ensure I had somewhere to go for Thanksgiving. Talk about caring about your customers!

Dec 07, 2021

Been going here for about 12 years!! Awsome as always!!

Dec 07, 2021

GREAT PEOPLE!!!!

Dec 07, 2021

Good

Dec 07, 2021

Had my car back up and running within a day on short notice, great service for a fair price

Dec 07, 2021

I think it was a bit on the pricey side, but they were able to get my car in and fixed my ac between my lunch break and when I was done for the day, so that was really helpful. Also the guy I talked to was really friendly and helpful!

Dec 07, 2021

They replaced my starter and car runs great again. Didn't try to sell me on any extras. I would go back.

Dec 07, 2021

We were on a trip from Michigan to Orange Beach, Alabama and our Toyota Sienna minivan died and we were able to pull off at the Castleton exit. We had the van towed to A-1 Auto Services and they were so awesome! They rushed us in and fixed our alternator. It took a few hours but we were back on the road that day. Larry and the guys are great!