AAA Mesa Auto Repair Center

Nov 30, 2024

The staff was very helpful and efficient the mechanic went above and beyond and put new windshield wipers on my vehicle

Nov 22, 2024

I would like to share my thoughts about my recent experience. I had a Jeep oatriot diangostics. I decided to not get my car fixed with this company and had my car picked up to have another company fix the issues.. the major problem I’m having and would to share is my car no longer have the parts that were broken they tripple A company discarded all my parts without my permission and now I’m unsure how I can mimic the replacement.. horrible experience

Nov 15, 2024

Always a good experience. Very helpful!

Nov 06, 2024

Amazing service, amazing experience, amazing mechanic, amazing repair time, 20 stars

Oct 06, 2024

Friendly, quick, and easy to use for MVD services. I would highly recommend them.

Oct 06, 2024

Highly recommend for travel help, often forget this perk as a AAA member!

Oct 06, 2024

I've visited this located multiple times, and everytime it's a great experience. Everyone is friendly as well as being able to get in and out in a timely manner. All my question have been answered by those I've interacted with. I recommend AAA branches over the AZ MVD or other 3rd Party locations for getting anything I need done.

Oct 06, 2024

They were the most helpful and knowledgeable men at the Mesa repair shop. They went above and beyond helping me with my many vehicle repairs and kept me updated along the way. I would highly recommend them for any car repair you may have. They are all awesome!

Oct 06, 2024

Very pleasant and helpful people

Sep 06, 2024

I look for a few things when getting my car serviced. Schedulilng, time taken, cost, explanation when necessary, general check of car and comfortable relationship with service people. All these boxes were checked and I was completely satisfied.

Sep 06, 2024

I was warned by the tow truck driver not to take my car to AAA service center because they were so slow. I went anyway and had a horrible experience. Replaced my tires but broke my shifter column and said they'd fix it. The employee I was working with was fired and no one knew what to do to fix it because the boss was on PTO. When he returned they finally fixed it. They could've had it done earlier but didn't even check it out. The whole process took over a week. I'll never go to another AAA service center again.

Jul 06, 2024

Being a member since 2018, I thought I was a valued member. This location has a new staff so nothing was the same. My routine oil change took an hour & 20 minutes. No discount was applied (other staff always applied discounts for me) When driving away, my car started squealing, turns out the technician applied the emergency brake . When checking the wiper blades, they left streaks running down the windshield . Did not provide an itemized list of maintenance, when asked about it, they were going to get it for me, however because the service took so long & I was running late, had them email it to me . This visit was not a good experience & left me feeling discouraged

Jul 06, 2024

Friendly, knowledgeable and efficient.

Apr 06, 2024

Based on one visit: I got passport photos here without an appointment. The price is better than at other places if you are a member. I did have to wait a while, and it was not too bad.

Apr 06, 2024

I first had my experience with this shop when the drive axle on my van broke. I had AAA tow it there not knowing what to expect. After getting a detailed damage report and calling around for estimates at other places, they had the best price and fastest turnaround of any one. I was so pleased with their service and prices, I had my van suspension fixed there a month later. Jason and Scott are the bomb. Thanks guys.

Apr 06, 2024

No one better to trust then triple AAA with my car.

Mar 06, 2024

Recently had a repair done at the MESA AAA...I dropped in the day before to discuss my problem with Jason ( super guy ) and arranged to bring the vehicle back early the next morning. They took care of my problem and I had my vehicle back on the road even quicker than I anticipated. Great service, great staff. Will definately be back....Thankyou Guys !!

Mar 06, 2024

Very impressed with AAA Mesa Auto repair center. Up front, straight forward with no surprises. I will return in the future for any additional repairs. Tanner was very professional!

Mar 06, 2024

Very professional

Feb 06, 2024

Gov approved location to get an International Driving Permit in person. Fast, friendly service.

Feb 06, 2024

I had an appointment for an oil change on a specific date 1/23 at 10:00. When I got there I was told it was 1/24 at 9:00 and I would need to come back. I had verified the appointment twice. No sympathy at all. Just you will need to come back. I did not and am cancelling my AAA.

Feb 06, 2024

Professional and courteous service. Timely repair. Kept us informed.

Feb 06, 2024

The girls there are great. Very helpful, friendly, and would much rather deal with them than the DMV.

Dec 06, 2023

Good service was there for travel services

Dec 06, 2023

Great friendly service!

Dec 06, 2023

Great service had an oil change in and out under 30 minutes

Dec 06, 2023

I trust everyone with my car and their advice and their referrals to other companies that can service my vehicle if they are not able to do so themselves or if cost is cheaper elsewhere. So glad they are located close by.

Dec 06, 2023

I'm a AAA member. Went to a Certified AAA repair shop for a Oil Change. Told a battery replacement is needed $365. Went to AAA MESA OFFICE AND REPAIR. Yes a new battery is needed. REPLACED WITH 3 YEAR WARRANTY AND $265

Dec 06, 2023

Inspection apt at 8am Inspection completed by 9am But they Never contacted me. So I called them at 11,1130And noon to ask what’s up and each time they told me they’d call me back. But didn’t. When they did eventually actually continue the conversation past well call you back it was to read the inspection report TO THEMSELVES and only tell me the price. So I asked what needs to get done. They could not confidently tell me everything that needed to be done. Go anywhere else AS YOU ALL CAN SEE I WAS ASKED TO CONTACT THEM DIRECTLY. I DID AND WAS ASSURED THEY WOULD IMPROVE THINGS FOR THE FUTURE. WELL THE FUTURE IS HERE AND IT SUCKS JUST AS BAD AS IT DID A YEAR AGO. TODAY I gave them another shot. Here was the results: Scheduled apt for 9AM a week prior. Called day of at 7:30AM to confirm my apt. Arrive at 8:50AM to drop off my car. Go through the whole check in process to be told "Sorry we have 5 cars left over from the weekend ahead of you and 5 people called out sick so I dont know if we can see your car today" ^THIS could have been mentioned at 7:30AM when I called to confirm, I would have been able to get in at 8AM at the other AAA service spot. But no they wasted my time and gas, had me drive all the way down just to be told despite making and verifying my apt less than 2 hours ago they couldnt help me. This place sucks and it seems like in a year you guys have done nothing to fix it. Theres a reason its got a 2.5 on yelp.

Dec 06, 2023

Jason is the nicest person to work with. He was honest and got our daughters car all fixed in time for her to get to work. We will definitely be back.

Dec 06, 2023

They fully explained what had gone wrong with my car and what work needed to be done. They even told me why my car problem occured and how to prevent that issue in the future.

Dec 06, 2023

Told me my car was finished and ready for pickup, noticed the next day I was missing my splash shield and ac port caps, both of them. Wasn't even there for my ac so I have no idea what they were doing with them. Acted like it was no big deal when I went back for my parts. Makes you wonder what else they'd let you drive away without...