AAA Mesa Baseline Auto Repair Center

Nov 06, 2024

Fantastic service. The Service Advisor Wil was very upfront with the work required and the costs. The turnaround time was very fast. I had a front-end suspension rebuild done along with rear tires and full wheel alignment. No problems so far, and the car drives like a charm. I most certainly will be back. Yes, I am a AAA member, but you don't have to have a membership to use this service shop. Highly recommended.

Nov 06, 2024

they are honest and upfront about pricing. they do a great job at servicing my older toyota. the part i needed was a little pricey but my mechanic said i needed to take it to a shop. this facility is close to my house.

Oct 06, 2024

Completely honest. Sent me a text to see what was wrong with my truck. Reasonable too.

Oct 06, 2024

Was quick and easy. Staff was top notch.

Sep 06, 2024

Second time using these guys. Consistent in their recommendations, rapid service, and friendly atmosphere.

Sep 06, 2024

The customer service here is MAGNIFICENT! I appreciate Will and the honesty when it comes to my car and the things needed to be done to it .

Jul 06, 2024

Excellent service, reasonable and knowledgeable. My car has been serviced at this facility since it's opening. Highly recommend.

Jul 06, 2024

Fast and efficient. Knowledgeable service advisor and they help plan what you need coming up to keep your car in great condition.

Jun 06, 2024

Great job done quickly

Jun 06, 2024

I had previously used the AAA service center in Mesa near the DMV, they actually suggested this one due to scheduling difficulties. Much closer to me, and seemingly a lot less busy. Since it's owned by AAA, I have more confidence in the service received, and appreciate the ability to get in on short notice. Very satisfied with the service!

Jun 06, 2024

I used this AAA repair facility for the first time on Friday, 5/10/24. I was immediately greeted upon entering the waiting room. I was told that my A17 Honda maintenance would be completed in 90 minutes. I was updated at 60 minutes that my service was completed. The service team did not try to sell me additional services that were not needed. I will use this AAA repair facility as my primary repair center for all of my automobiles. Huge thanks to the AAA service team for a job well done!

Jun 06, 2024

Went in for check engine light. Problem was gas cap loose. Charged $160.00. This loose gas cap seems to be common. As a courtesy and respect to customers that bringing in vehicle, with no other problems, the front desk tech could have walked to car and checked this common issue. Then no charges would have occurred.

Jun 06, 2024

Went to another mechanic and was way over quoted. Called and spoke with Tom, he was able to get me in same day which was awesome especially on such short notice. Explained what was going on and left my car. Received a follow up with a quote of everything was much more reasonable. I called and spoke with Marc and he explained everything going on with my car and helped go over pricing with me. He did a great job explaining everything and was patient as well. I don’t leave reviews a lot but these are good people that saved me a lot of money, I definitely recommend this place to any and everyone. Thank you AAA

May 06, 2024

Booked my car for an oil change. I got an appointment within 2 days. Their customer service is very good . My car was taken at my appointment time and returned promptly. The price was as quoted. Very happy experience.

Apr 06, 2024

I have been taking my vehicle to dealership for service for years. This time I decided to try AAA for my oil change. Glad I did!! Great service. They sent me an email with pictures of my dirty cabin and air filters instead of trying to upsale, they told me that's something I could do. I Googled how, bought my own filters for half the price. Will definitely return.

Apr 06, 2024

I was and am very happy with the customer service I received. My vehicle was returned promptly as promised and so far, drives very well.

Mar 06, 2024

Great service

Mar 06, 2024

Winr take cash, they suggest getting a gift card but their purchasing software flags and locks the card. It takes 3-5 weeks to process the gift card refund. So AAA policy costs you money wasted on a gift card and they can't use it. F this company

Feb 06, 2024

AAA Auto in Mesa on Baseline is prompt, professional, and top notch in getting things done, and done right.

Feb 06, 2024

Great place to take your car!

Feb 06, 2024

I felt like the estimate they gave me was honest and they even suggested I could save money by signing up for a membership.

Feb 06, 2024

Staff friendly and very efficient. Thank you for doing a great job.

Feb 06, 2024

The guys there were informative and knowledgeable! The estimate did not change upon time of service. Quality service!

Feb 06, 2024

They were awesome

Feb 06, 2024

Will on the front desk was very professional. He told me what needed to be done or what they recommended and then you choose what you want done very very satisfied with their work and their prices

Dec 06, 2023

Had rear brakes replaced. Car was ready when promised. 2nd maintenance that I had done and would recommend them.

Dec 06, 2023

Hard to find but once there it was perfect for what I needed.

Dec 06, 2023

New location. Kinda a pain to get to if your coming from the east. Staff did a check on my VW, did a good job. Since it's new there are open apps. Not a member but a respectable shop.

Dec 06, 2023

Service department was very detailed, a bit pricey tho. I found it better to call ahead and schedule service.

Dec 06, 2023

Very courteous, convenient & good communication ! Service was done quickly. Will return for regular maintenance.