AAA - Pineville

Nov 30, 2024

Always professional and they take time to explain everything. Been going here for many years. I appreciate that i can always their recommendations

Nov 23, 2024

This is probably the worst experience I’ve ever had with a car shop. Had plenty cars paid off plenty traded plenty to have enough experience to know these guys mishandled me and my service provided. Got the rear brakes and rotors replaced 07/30/24 they’re already bad 12,000 miles later November 2024. To begin with it took almost 6 hours to even get them replaced because they brought the wrong brakes twice. Warranty provided but when I brought it back they complained of not having time. Of course I was not going for it and made it clear to look at it today. You guys put faulty brakes on my car there is too much noise and clearly isn’t safe to drive. Following the complaint and my serious demeanor they took it in to diagnose. A hour later I’m informed the car rear capilers aren’t any good because it needed a brake fluid flush after the rear brakes were serviced and that’s the issue and it will cost $800 to fix today. Said the brakes and rotors were good. I take to an independent mechanic he showed me the rotors and brakes were metal to metal. Absolutely NOT acceptable. Been with aaa for years I’m presssing the issue. I want my warranty parts in my hand or it’s unfortunate I will have to sue. It makes it no better I’m a woman and that a woman of color. These guys intentionally messed over me. Not good for the AAA brand or the company.

Nov 23, 2024

Had a great experience. Staff was very pleasant and helpful and the service was provided in a timely fashion. Would definitely recommend this AAA location.

Nov 16, 2024

Super fast, polite and professional!

Nov 16, 2024

Very friendly professional service! Work was done promptly and correctly! Highly recommend!

Nov 16, 2024

Very helpful people. Great shop.

Nov 09, 2024

They managed to fit us in to a busy day, told us what we needed and what was optional, and weren't pushy about our decisions. Good explanations to service needs and great front end staff.

Nov 07, 2024

Absolutely love the team at AAA Car Care in Pineville! Had to have some work done on my Kia and it is running like new! Thanks, Team!

Nov 07, 2024

Always great

Nov 07, 2024

I've been there twice, and each time, the staff was friendly and professional. Hopefully, I can build a relationship moving forward.

Nov 07, 2024

They were extremely professional and got my mom’s car fixed quickly after another mechanic shop messed it up. Definitely will be going back for other services

Nov 07, 2024

Yvonne was knowledgeable and friendly

Nov 07, 2024

Came in for a state inspection - fast, thorough, friendly service.

Nov 07, 2024

I brought my car in today for a new thermostat, sensor, and an oil change, and it was a great experience. Arles took care of me, but the entire team at the front desk was very helpful. They provided detailed pictures of the issues and thoroughly explained what was going on. Most importantly, my car ran perfectly when I left. Thank you! I’ll be back—well, hopefully not too soon, but if my car doesn’t cooperate, I know where to go.

Nov 07, 2024

Very convenient and efficient for state inspection and general maintenance. Staff has always been courteous and helpful when I have dropped off and picked up my car.

Nov 07, 2024

Yvonne and Darren were great

Oct 07, 2024

Great experience! Very through and explain things so I could understand! Thank you

Oct 07, 2024

Great quality service. I always trust them with my car.

Oct 07, 2024

Jairo & Darren are top notch!!! Would highly recommend having a vehicle serviced here

Sep 07, 2024

Bad service and bad battery paid 235$ and it went out In 6 months wasted my money

Sep 07, 2024

Brought my car in, they did an honest detailed inspection. The service was quick. They are very knowledgeable and answered the many questions I had with ease. The customer service from Arles is what made the experience great and will be bringing me back. 5 stars.

Sep 07, 2024

Took my car in for an oil change, tire rotation and check. Very nice folks and service at this location, I plan to use their services again. Ismael, at the front office, assisted me and I found him to be personable, professional and patient when answering my questions.

Jul 07, 2024

Go to place for inspections! Fast and straight forward.

Jul 07, 2024

Had a great experience with AAA. Sam helped me out very quickly and was able to get my tires done the next day. I thought this would take 3-4 hours but Sam texted me about 2 hours after I dropped my car! Will be back for any other car problems!

Jun 07, 2024

Best service and pricing Lowest oil change prices in town. Sam & Izzy are super nice plus informative

Jun 07, 2024

Excellent service every time I go there for service. Sam, the manager, is very knowledgeable and helpful.

Jun 07, 2024

Great service every visit !

Jun 07, 2024

My sister went in for state inspection on her Ford Bronco. Urgency, great service & team I love the digital vehicle inspection link they send out. Transparency showing service due and needed. We will return.