AAA Western Hills Tire & Auto

Nov 07, 2024

Like that they have free air. Need to start the trend back of free air at all these places meaning gas stations.

Oct 07, 2024

Started getting my Amazon packages delivered here because it’s supposed to be a safer delivery option. But now one of my packages went missing here as well.

Jul 07, 2024

Wonderful, fast, friendly service by Jeff the Asst.Manager! Very honest and helpful by all service staff members!

Jun 07, 2024

Excellent prompt and friendly service!

Jun 07, 2024

Ran my car out of gas plus it's still overheating nothing got fixed and Im out of 1500

May 07, 2024

Absolutely horrid service after 56 years of loyalty as a member ! My husband 1st Called triple A around 6 pm Tuesday they gave a 2 hour estimate. They never came. He called again , another long wait, they never came. My husband called 10 times or more .The reps were rude,kept putting us on hold then hanging up . We called 2 and last time and they were supposed to be coming from Batesville Indiana in next 40 mins they never showed and AAA couldn't get a hold of company bor driver They never gave names of truckers or companies .Always different people, out of tristate reps. So we called again around 1am ,they said a driver would be there in 20 mins.Never came,called again "it will be 30mins" .He called again "could be several hours" He called again and they had that driver estimated again around 40 mins. A tower finally got there around 250 am. We got to Bob summerel at 345 am. Got home at 415am. Found out they had dispatched our call to MARYLAND!! Making matters worse ,we were stranded off a dark highway in Indiana at a closed for 5 hours gas station. The employees left after 10pm. We were still waiting.. for 6 more hours in the dark,in the cold,no food,water,or restrooms. The good Samaritan who helped ,stayed with us all night. He started to get creepy by always insisting to take us home . He wouldn't leave & wanted my daughter to get in his car to get warm with heat. He told us he had been addicted to pills, spent 10 years in prison for selling drugs earlier that night. Finally my husband told him to go home with family( trying not to be mean in case). He left but watched us in next lot with lights on. He had 2 or 3 others with him. Then to make it even more worse ,my daughter and I had to Go to the bathroom in the grass in dark area with truckers and passerbys looking at us. It was a mess , we felt like vagrants. We are all 3 disabled and we're in serious pain from sitting in cramped cold car all night . The pain got worse trying to jump in a huge ford f350 truck and the ride. Home was unbearable. We are worried our knees & backs will need more surgery. My daughter was physically ill as well .my husband just got out of hospital major surgeries ,blood clot removal & cancer removal. Hope he didn't rip out stitches. We will be cancelling our membership after 56 years!!!

May 07, 2024

Friendly folks and they do a great job

May 07, 2024

Went to them because I was loosing coolant suspected the water pump to be failing. I was told it was not the water pump and I needed a new engine they couldn't even see where the leak had been. Photo attached is obvious signs of water leak from the weep hole on the water pump leaking due to end of life of the pump. They will take care of tires and oil changes for you do not take vehicles to them that have difficult repairs. They will tell you it's something else and they won't handle it.

Apr 07, 2024

Cynthia Smith was AWESOME! She helped us tremendously with the group trip to Germany - Thank you! Cynthia ROCKS!

Apr 07, 2024

Good service kinda expensive.

Apr 07, 2024

Very good service

Mar 07, 2024

Khaled he's very good customer service

Mar 07, 2024

Very nice customer service

Feb 07, 2024

Great place on Cincinnati's Westside to find information about travel, plan trips, make cruise/plane reservations, buy travel items (suitcases, purses, luggage tags, converters, important paper holders, insurance, get car repairs and certification of deposits (something new I learned). The rates were competitive slightly higher than my own bank offers.

Feb 07, 2024

Had a piece of metal stuck in a tire, had to have it towed to replace the tire.

Feb 07, 2024

I showed up for my appointment to repair a tire an hour early and they were courteous and repaired the tire promptly. They showed me some additional repairs that I should consider. The waiting area was by far the most pleasant of any automotive center I've ever been to. They have a travel agent center there also and I was able to put together some inquiries for a trip I wanted to make.

Jan 07, 2024

Great customer service, nice manager, and the brake job was done fast with perfection! Thanks Staff

Dec 07, 2023

Amazing crew! First place i’ve been that takes you to the garage, shows you the issue and how they are gonna solve it. Very quick and effective system. Special shoutout to Dom and Antonio! Those guys are great!

Dec 07, 2023

Don’t go here. They literally told me i would lose control of my car and crash if I didn’t get this one part fixed. It was literally “about to fall off” is what they said. They couldn’t find the part so they gave me back my car without an explanation on anything, they literally didn’t care. I went to a real mechanic and said that wasn’t true at all.

Dec 07, 2023

Excellent service. In and out had a flat tire they were very nice and professional.

Dec 07, 2023

Such wonderful information regarding my car & I have had it for years. Very professional & kind.

Dec 07, 2023

Went there for the AAA travel service. Cynthia was so helpful and caring! She was really into booking our cruise you would have thought SHE was going instead of us.

Dec 07, 2023

I am handicapped and while I was getting out of the car to go into the lobby, a woman came out of the store to assist me into the store then preceded to help me renew my membership. The employee was very kind very helpful in assisting me and went above in service to me. I was taken back when a employee actually came out of the store to help.

Dec 07, 2023

I've only had full synthetic oil changes there, no major work done yet but its extremely great so far. I definitely recommend getting work done and if you're a AAA member you get 10 to 15 % off.

Dec 07, 2023

Very timely and profesional.