Able 2 Towing

Aug 27, 2024

I was stuck on the side of the highway off 35 Downtown Dallas at 2 am with a total loss of power from dead alternator and the lady who answered the phone was extremely rude, impatient and lack knowledge to get my location for pickup. She became so frustrated that she couldn’t figure out where I was located for pickup and said, “I’m sorry I can’t help you”. And hung up. TERRIBLE SERVICE

Nov 27, 2023

Good service, David was very helpful and got my vehicle towed where I needed it to go.

Nov 27, 2022

Great service

Nov 27, 2022

The tow truck driver showed up an hour and a half later after saying he was 20 minutes away, with another car in tow after he said he was going to the store …. Then he tells me he can’t tow my car coz he didn’t know I needed a tow… oh they also run under dtown towing… I called the customer service representative to schedule another tow and she is yelling at me because she didn’t want to take my credit card she wanted cash … I was just astonished because she kept yelling at me and at the same time telling me she was trying to work with me … like okay lady your being rude …but I guess I wasn’t paying as much as the cars they were towing in downtown … I just wish they didn’t have me waiting for so long , then later just be blatantly rude luckily I found Dallas tow truck towing who actually showed up on time and had me home in less than 30 minutes….. I really I’m cautious now when I see all good reviews and not one bad one especially when they are two or three years old …

Nov 27, 2021

Great service fast fair and friendly.

Nov 27, 2021

Rates are too high, but most towing services are too high in my opinion.

Nov 27, 2021

Very professional and really helpful. Arrived right on time even though it was on short notice on a Sunday evening..Thank you so much for your amazing service!

Nov 27, 2020

Super folks

Nov 27, 2019

Bomb dot com

Nov 27, 2019

Got a flat tire and called the nearest tow company. They answered quickly and was very professional Anthony was there within 10-20 mins and towed me to the tire shop. He was friendly and made me feel comfortable and he was so funny. Shout out to them I would totally recommend this tow company! Thank y’all!

Nov 27, 2019

We will try our best to give you and your loved ones great service. 24/7. Your business is appreciated.

Nov 27, 2018

Car broke down on 35 south last night. Was picked up and brought home in less then 30 mins. Omar, the man that towed my truck also brought me my wallet the next day to my house after i guess it fell from my pocket. extremely grateful.

Nov 27, 2018

Its like calling family. Always willing to help and get the job done with class.

Nov 27, 2018

Plain and simple, car broke down on 75 north under the lemmon Avenue bridge. Omar came and picked me up got me back to Cedar Hill within 30 min. Fast simple service 👍

Nov 27, 2018

Terrible. Called and asked for a tow. They told me it might be an hour or more but they would give me a call back. I said okay and asked if it were possible to have the driver pick up the key from me at a different location nearby. I was told no and that I should just leave my key in the vehicle. I told her that the car was in a sketchy neighborhood and that I'd rather not leave the key in the car. "If you are comfortable leaving your car there, then what's the difference if the key is in it?" Just, WOW. I stupidly went ahead with it anyway. Waited an hour and hadn't even received a call with a status update. Called back and the same lady asked me how I'm paying. She had already asked this during the first call! I told her I would pay with a card and she rudely says "well, the name of your ID needs to match the card!" I had never said anything to imply it was not my own card I was paying with -- I told her they match and she says "well okay but it will be at least an hour and a half before my next driver is available." I told her I have already been waiting in my hot car for over an hour and she says "oh wait! I might actually have another driver that could show up any minute. I'll give you a call back!" I said okay great I really appreciate it, talk soon. I wait another 40 minutes and don't receive a call. I then decide that I'm tired of waiting in the heat and find out that I can leave my car in the parking lot overnight. I call back to tell them to cancel the tow and that I'll do it tomorrow. Someone else picked up and had none of my information on file and did not know I was even waiting!! I never received a call back from the other lady, either. Ruined my entire day and had me waiting in the heat for no reason. Horrible, horrible experience. I wanted to cry.

Nov 27, 2017

After we waited an hour for the tow truck, we were greeted by the tow truck with windows down and extremely profane music blaring out of the speakers. My wife and I got into the truck to head to our house and I turned down the music while we waited for him to finish getting our car. When the driver got in, he proceeded to turn up and sing the very profane music for the rest of our twenty minute ride home. The driver was nice and they did tow our car without scratching it, but the lack of respect for the passengers through the music was a big negative for me. That's why I give them 2 stars. Also, this company and Dallas Discount Towing is the same company if that matters to you.

Nov 27, 2017

Car was retrieved faster than superman folds laundry. Omar (driver) and diapatcher were both on point and very helpful. Thanks for the great experience on a poor night.

Nov 27, 2017

Fast service, Derrick was great and friendly.. I would totally recommend them .. I would definitely use them again..

Nov 27, 2017

Great experience..fast and fair. Highly recommended

Nov 27, 2017

Great service. This company was fast fair and friendly will use again .thanks scott gonzaldz

Nov 27, 2017

Omar arrived in 5 minutes, when the dispatcher said he would arrive in twenty. He was very helpful in loading my vehicle onto the tow-truck, and Omar got me and my vehicle to the Dealership fast. I would recommend doing business with this establishment. A+++++ Service

Nov 27, 2017

Omar is great. He showed up before the police did. Awesome quick service.

Nov 27, 2017

Omar was very helpful. Amazing service . A+

Nov 27, 2017

Really great reliable service great people Omar was awesome great personality great customer service and makes sure he gets the job done

Nov 27, 2017

Stalled in rush hour downtown! They showed up fast and got me taken care of. Great service. Friendly and professional.

Nov 27, 2017

These guys are amazing! And fast!! Great service!!

Nov 27, 2017

They were fast and omar my driver was friendly and new his job well

Nov 27, 2017

WE love the Gonzalez family!! Billy and Rhonda Kay Strong

Nov 27, 2016

Mr.Robert Jefferson is a very professional operator A1+ I highly recommend him on the big red flatbed truck, watched how carefully got my car on the flat bed, no scratches on the rims and very respectful also & the price $ was very good!.