ACE Auto Shop - Automotive Carburetor Exchange
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Review highlights
"This Auto Shop has fair Prices. They do excellent work.The employees are very friendly and knowledgeable. I have taken my car to other auto shops before. No more. This is …"
"Excellent service & communication."
"Tony the owner wants to charge $1000 to make adjustment on my car carburetor ."
Overview
Categories
Auto repair shop, Auto restoration service
Phone number
Call: (310) 575-4060Website
View websiteHours
Sunday
Closed
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
8:30 AM - 2:00 PM
Description
ACE Auto Shop - Since 1972 Founded in Venice, CA ACE (Automotive Carburetor Exchange) started out as a small two man shop known for being the best place to get your carburetor rebuilt and tuned to perform perfectly. ACE has grown into a full service automotive repair shop specializing in classic cars and all domestic and foreign cars. Owner Logan G. has a background in the auto racing industry as well as project management, fabrication and custom car builds. Lead mechanic Cesar has been with ACE for 20+ years and continues to provide outstanding service for all of our customers needs. We take pride in continuing to grow the business servicing all of Los Angeles area with their automotive needs.
Reviews (25)
Dec 06, 2024
This Auto Shop has fair Prices. They do excellent work.The employees are very friendly and knowledgeable. I have taken my car to other auto shops before. No more. This is the Only Auto Shop that I will be taking my car to. I highly recommend ACE Auto Shop. I would give them 6 Star Rating.
Nov 06, 2024
I haven't had any experience here other than locking my keys in my car and one of the employees helping me. Andy has never worked on my car or, for that fact, ever even met me. He was however willing to help me unlock my car. I use the laundromat next door and I always stop and look at the beautiful cars they work on next door. The shop is always immaculate and tidy. Thank you, Andy. You are the man. Awesome staff!
Feb 06, 2024
Did a great job rebuilding my quadrajet and helped me out a couple times since with small but important fixes. Nice to still have good old fashioned customer service around. Thx
Feb 06, 2024
Excellent service & communication. Will do business with again. Thank you:)
Feb 06, 2024
Great customer service. Highly Recommend!
Feb 06, 2024
Great shop
Feb 06, 2024
I am a lifelong car collector/enthusiast and have been going to this shop for over a decade, primarily under previous ownership. The former owner, Tony, was a great person, excellent mechanic with a clean tidy shop, specializing in classics and older cars. We had a great working relationship and I brought at least 50 of my personal vehicles there for a variety of services all of which I was very happy with... never a dispute or harsh word uttered between us or his main mechanic, Cesar. Sadly Tony retired and sold the shop to the current owner, Logan. Now its a completely different story. I have taken a few cars there since Logan took over and while the work was "ok" it was sub par for this shop and clearly I was being charged more for lower quality service. Most recently I brought a 1965 Dodge Dart there for a baseline service, tune up, and carb adjustment... the car was running ok, just needed freshening. I drove it several times recently and about 30 miles to the shop when I dropped it off. Logan was not there when I dropped the car or picked it up several days later so I dealt with Cesar. The bill was abt $1200 for a carb rebuild and tune up, which was high and I had not agreed to in advance, but I paid it without complaint and took the car. Immediately, I knew things were wrong. The car was running rough, smoking, and had overwhelming gassy fumes in the car. I immediately called Cesar to tell him and he said he was too busy to take the car now and could I bring it back the following week. I have a storage garage close by so I agreed. I parked the car and didnt drive again until the following week when I was taking it back to the shop. The car broke down, (stalled in the middle of the street and would not restart) obvious carb issue, which after pushing the car in LA traffic to the side of the road, I confirmed. I called the shop and Logan answered. I explained that I was broken down about 1/2 mile from his shop. He gave me an attitude which was annoying but after some conversation he agreed to come and try to get the car started... we fiddled with it together and were able to start it and limp it down to the shop. Logan agreed to look at it but seemed annoyed and bothered that I was simply asking him to figure out what was wrong and fix it, even though the issue was clearly a result of the work they had just performed. Obviously I was not happy about it but said nothing, just left and waited for his word. I got a call the next day saying that they had repaired the carb and did some things but that the car was still smoking and emitting fumes, neither of which it was doing when I originally brought it there. We discussed this and Logan got mad, actually telling me he "didn't give a sh*t". I was shocked but agreed to come check out the car, which I did. It was still running poorly, smoking badly, and filled with fumes. Logans attitude about this was incredibly bad, he was so disrespectful and unprofessional I couldn't believe I was standing in Tony's old shop. Logan even had the nerve to present me with another $600 bill for diagnosing but not fixing the very problem he caused!! I refused to pay the additional bill and actually asked for a full refund since I had to take the car to another shop to figure out what he had broken and repair it. He gave me a small partial refund but rather than lose my temper I took it and left to drive 3 miles to another shop I've been using for many years. The car BROKE DOWN AGAIN on the way there, still the carb issue. Obviously I was now extremely unhappy. The other shop found and fixed Logans mistakes and while he confirmed this himself, his attitude remains flippant, condescending, and unprofessional as ever. I have decided to escalate the matter to the appropriate agencies rather than deal with him further. I would advise anyone who cares about their vehicle and/or basic business ethics to stay far away from this shop. Tragic that Logan has ruined the legacy of this once great shop and will now break your car, charge you for it , and give you a crazy attitude if you mention it.
Feb 06, 2024
Logan and Cesar left my chevelle running better than ever!!! Thanks guys!!
Feb 06, 2023
Rebuilds fuel pumps, for you antique and classic car guys keep them working...
Feb 06, 2023
Very professional and a very clean shop you can tell they know what they're doing best car braider rebuilders I know cause I know there used to be a fear around but not not anymore these guys are great I recommend them With a 10
Feb 06, 2022
Great customer service on parts for 1947 fleetline chev(New Customers)!Thanks
Feb 06, 2022
Muy bien
Feb 06, 2021
I was so lucky to find this place! I bought an old van that I'm fixing up and my carburetor was all jacked up. I called here and spoke with both Cesar who took amazing care of me! Super friendly, educational and informed me of prices up front instead of way later so it was easy to prepare. Was happy to answer any of my questions which I find really nice. I trust them and will definitely be back to future maintenance and send my friends amd family there. Both Cesar and Tony were super friendly!
Feb 06, 2021
I'm a 25 year old who recently bought my first classic car (1963 Plymouth Valiant). I've lived on this street for a few years and I've spent a good amount of time drooling over the cars in Logan's Shop. A few months ago when I bought my car I took it to have them look at it - since then, my experience with ACE has been absolutely incredible. A 60 year old car has a lot that can go wrong, I can always trust Logan to take care of it in a timely and professional fashion - communicating with me every bit of the way - even when they have 5 other cars in the shop. These guys are simply the best. I call them whenever I have a question or an issue, they've stayed past closing so I could drop it off, the list goes on.... cannot say enough good things about them. Choose ACE - you will not regret it.
Feb 06, 2021
Logan is absolutely fantastic. He helped me out with amazing customer service and expert advice. Highly recommend this establishment.
Feb 06, 2021
No coments.. !! =(
Feb 06, 2020
Honest and trustworthy. Have already sent people there!
Feb 06, 2019
I'm extremely discerning. Have had work done by this gentleman on two occasions. He is an incredibly talented mechanic with exceptional customer service. Hopefully not back for awhile but it's very comforting to know this place exists.
Feb 06, 2019
Total professionals.
Feb 06, 2019
the best carb guy in town
Feb 06, 2018
Excellent Service and there when you need them. Tony has helped me so many times and has been totally honest and reliable. I have called him in an emergency several times and he took the time to help me out. He fixed my carb that no one else could fix. My car has never run better. I could not recommend any auto service more highly.
Feb 06, 2018
This guy knows carburetor
Feb 06, 2017
Always ask second opinion before do the work in this shop. Tony the owner wants to charge $1000 to make adjustment on my car carburetor . He said my carburetor has to be rebuild again although my carburetor has been rebuild prior two days ago by reputable machine shop . I went back to the machine shop again and the worker help me to make the adjustment for me with out any charge. I tip the work $200 cash by helping me. Thank you Tony but no thanks. Tony looks at me like a yummy $1000 pie but he could not take bite of it..:(
Feb 06, 2016
Awesome place. Fast and affordable! I only go here.
Feb 06, 2015
Got the carburetor rebuilt on my 84 Honda CRX. Runs like new!