Acura of Rochester Service Center
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Review highlights
"Ryan Patterson @acura of Rochester is a great salesperson. I wouldn’t use anyone else to buy a car. He made a complicated process extremely easy! Thanks so much!"
"Excellent and highly professional group of people in Service and Sales."
"My husband and I had a pleasant experience with all the staff we dealt with."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Directions
3883 W Henrietta Rd
Rochester, NY, 14623
Phone number
Call: +1 585-385-5544Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 2:00 PM
Description
We are a premier Acura dealer serving the Rochester, Pittsford, Fairport, and Webster communities since 2011. Our large inventory of new vehicles includes favorites like the spacious RDX and MDX crossovers or the luxurious TLX sedan. We also offer a selection of pre-owned vehicles to match any budget, including certified pre-owned options and vehicles priced under $15,000. Our on-site finance managers work hard to get you the rate and payment you need. We also have programs available to help you get approved if you have bad credit or bankruptcy. If you prefer to lease, we offer the most competitive lease offers to ensure the best deal possible. Stop in to see us today!
Reviews (7)
Jan 16, 2025
Took my MDX in yesterday for a standard maintenance appointment. I pulled up at the time of my appointment, the bay was ready for me to pull in, I was warmly greeted by Patrick, who showed me the waiting room and amenities. Maintenance was performed and I was back on the road within 45 minutes. The cherry on top was the video of them checking my vehicle that was later sent to me. Great service from start to finish!
Oct 06, 2024
It’s very easy getting my car serviced here. The techs are great at problem solving and the waiting room is quiet. Plenty of beverages and snacks are available as well.
Jun 06, 2024
I cannot say enough good stuff about this place. I went there to have airbag recall check. Fortunately my car was not affected and no repair was necessary. These people operate at a high level of professional courtesy. They treated me as if I were there to buy a $50,000 car. Acura is a high end market and the cars are a bit pricey. However if I were to buy a newer car it would be an Acura.
Apr 06, 2024
Amazing service, always work with me whenever I need something looked at or done. Danielle is amazing and absolutely the best. The service guys all know exactly what they’re doing. Will be a customer for life.
Apr 06, 2024
I always have exceptional service with Acura. At my most recent visit, Patrick was amazing - accommodating, friendly, communicative and efficient. They let me use a lender car as long as I needed, and they were patient and understanding when it came to my insurance issue. I never felt rushed and never felt like an inconvenience. Thank you so much!
Feb 06, 2024
Had new car for 2 months, already a tail light out. They have me bring car in to wait an hour just to tell me they have no bulbs in stock and that I have to come back tomorrow.. what dealership doesn’t have a staple car item in stock or at least check before wasting a customers time. May as well fix it myself.
Feb 06, 2023
I just leased my 3rd Acura RDX from Garber Acura of Rochester. The RDX is a beautiful looking SUV! I love the way it responds when I drive and the ride is quiet and smooth. All of the driving and sound features on the vehicle are exceptional. Chris Wood, my sales person and Jabin Hutton, the finance manager, were great to work with. Very attentive to detail in explaining everything and answering any questions I had. Chris spent a lot of time reviewing all the technology on the RDX to make sure I understood any changes Acura made. He even had my winter mats washed from my other Acura before they were switched. The staff here has been very professional and its been a positive experience. With my other RDX SUV"s, my experience with the service dept also has been very good.