Adam & Son Auto Repair and Service - Austin Bluffs Pkwy

Dec 05, 2024

Great experience at both of the Adam & Son locations. Joseph was a wonderful help. They are courteous, thorough and the work on our cars has been great!

Dec 03, 2024

Staff was very friendly and always does the work that needs to be done correctly. would recommend over any other auto shop around.

Nov 29, 2024

Joseph was amazing and very friendly! Great service! Fixed car in a reasonable time too!

Nov 22, 2024

Friendly and clean.

Nov 06, 2024

Absolute waste of time and money. Do not bring your car to them unless you want to pay for over priced parking. They try to gaslight you by saying they fix your car but send back the car exactly the same issue as when you dropped it off. My car had no heat and the fan was not working. Three days later they call saying the car is fixed ready to go. I come to the shop pick up my car and unfortunately was pressed for time so could not turn around but instantly the fan is not working and there is no heat. I was scammed. I tried calling the next day, and they were adamant they would never send a car back not fixed. I was not okay with being called a liar so did not want to bring in my car again. They were persistent and the owner even called me asking for me to bring my car back to see what was wrong to make it right, so I tried to give them a second chance. They found the second time things wrong, but it was just still the same problem as when I dropped it off. Now the repair supposedly costs 6 times more than the initial pricing. No acceptance of they did not fix my car the first time or we did send your car back unfixed apology and we will get it resolved. Just pay me more money is not my idea of we will make this right. The lack of due diligence to have found the problem the initial time is astounding. Trust remains broken. I wasted my time just to be shown they did not fix my car and I paid for an expensive unwanted parking experience.

Nov 06, 2024

Even though I didn’t have an appointment Joseph and the mechanic (I didn’t get his name. He was bald with a long white beard.) made it happen for me. Thank you.

Nov 06, 2024

Excellent service, friendly staff.

Nov 06, 2024

Great service and excellent communication from the team. Kept me updated the entire process.

Nov 06, 2024

Kept us informed on the status of our vehicle. Replaced battery for free and Kept cost down on repairs.

Nov 06, 2024

Went in for an oil change - had them look at other issues we were having , they checked everything and emailed us an itemized bill and went over each issue with us, talking about what was more urgent than others . We will be back - they are very professional

Nov 06, 2024

What an honest and helpful business!! Thank you, Joseph, for all your hard work!

Oct 06, 2024

Adam and son has a good customer service.

Oct 06, 2024

Great organization. We had an urgent repair needed due to travel plans. They were able to fit us in , determine the issue was minor and had us on our way. Great team, communication was excellent. Would highly recommend Dan and his team.

Oct 06, 2024

Great/friendly service and they keep you updated with the steps being taken with your vehicle

Oct 06, 2024

Heavy Edit. Turns out they lied about my brake pads, my gasket and doing a daignostic on my car which lead to my fan not being fixed despite what I brought up and why I asked for a diagnostic in the first place. Now I know that thanks to early head trauma I can take a sec to get going but to out and out lie to a customer is insane. I am not going to remove my past words so people can see but know that this company was the last straw in this dishonest town. Im getting my Jesus lovin ass as far from treachorous people like this. Here is my original post "Came in with some simple issues and Mike was able to help me through the process in no time. I have had a number of concussions so a lot of places do not take well to how I dont interact with the world like other people do so a lot of places in have mostly shown me rudeness and hatred."

Oct 06, 2024

The service was great overall, the only thing that would’ve improved my experience would be if I had all the problems told me at once. The main issue was handled first and then the other things that also needed fixed were told me a bit later. If all the problems, even the ones unrelated to why I came in were told to me up front that would’ve been a lot better. It made me wonder why that was told to me separately. That being said my car runs better than it ever has before since they fixed my purge valve.

Oct 06, 2024

Very engaging staff. Committed to customer service making sure that I was updated in a timely manner with diagnosis and repair of my vehicle. Highly recommend

Sep 06, 2024

Edmonson worked my car in at the last minute prior to a car show. I ended up having to go to Denver and couldn’t pick the car up at the end of the day. One of their employees arranged to come in on their day to give me the keys so I could go to the car show. Excellent service

Sep 06, 2024

Great work

Sep 06, 2024

Highly recommend getting anything your vehicle needs done here. Have had 2 major issues with my Jeep in the last year and Daniel went above and beyond to help make sure my Jeep was diagnosed properly and all the repairs were completed in a timely manner. I really appreciate all their hard work to help get me back on the road.

Sep 06, 2024

I've never had so much attention to detail from a mechanic's report before. Combined with their top-tier customer service, professionalism, quality of work, speed, communication, and their social impact business model, I'm confident I've found my new mechanic!

Sep 06, 2024

Super friendly and knowledgeable. Best part of the service is the proof provided via those app system so you can trust the process.

Sep 06, 2024

This is DEFINITELY my new go-to car repair place - these people are outstanding. My car was stolen recently and I had to buy a 'beater' car immediately, and it needed a few basic issues fixed. Very friendly professional service and affordable - wish I had found this place sooner!

Aug 06, 2024

Love this place! They have repaired my car 3 times! Two major issues .. transmission and max air sensor ! Thankfully I have a great warranty! They are always super nice and work with me on time and pickup! Also love they have always been able to give me a loaner car at no charge as well !! Highly recommend!!

Aug 06, 2024

Thanks for taking care of my automotive repair needs. The staff at both locations made sure the repairs were made in the time frame needed. Communication about the repairs needed and costs associated were excellent. Thank you.