Advance Auto Repair
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Review highlights
"… I didn’t know what I was talking about. He was very polite and upfront with my car. The pricing is amazing so is the service! I will definitely be coming back for my car …"
"Chuck and his staff are 100% honest and never rip customers off."
"The customer service is amazing & you can’t beat his prices."
Overview
Categories
Auto repair shop
Directions
452 S Ext Rd
Mesa, AZ, 85210
Phone number
Call: (480) 969-5900Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 06, 2024
Chuck is professional, friendly, and did a thorough evaluation of my vehicle. He is honest and upfront with the needs of your vehicle. Our family always chooses Advanced Auto Repair.
Oct 06, 2024
We can see why this business has such outstanding reviews. We brought our vehicle in for a diagnosis, and the appointment was quick and efficient. To our surprise, they decided not to charge us, which was such a kind and unexpected gesture. We truly appreciate their honesty and professionalism. I’ve never been to an auto shop that wasn’t looking for a reason to charge more. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Sep 06, 2024
I've been coming here since I moved to Arizona in 2020, and no matter how far I have to tow my car, I will always bring it here. I've brought my Subaru here for everything from a new battery and an oil change to engine problems. Chuck and his team are truly one of the greatest things about this state. As a young woman, I have never felt more comfortable taking my car into a shop than I do at Advanced Auto Repair. Chuck and his technicians explains everything with such kindness and compassion, and they often follow up in the week after a service to ensure everything is still running okay. I genuinely feel like this team cares as much about my safety as I do. Bottom line - these guys are the BEST!
Aug 06, 2024
Honest and thorough. Very informative. Chuck won't do anything on your car that isn't needed and will go out of his way to make sure it's done rigth
Aug 06, 2024
I worked with Chuck repeatedly for years and cannot say enough good things about how he has handled everything. He is honest, he is forthright, he is good at what he does. I've refered family, friends and associates to him and have always been sure that they will receive the same kind, honest, knowledgeable care that I have. Thanks, Chuck and Team for all that you do!!
Jul 06, 2024
Chuck is honest, fair, and very thorough. They always check in a day or so later to see if everything is still good with the repairs. I've been taking my cars to him for years now. I love this place.
Jul 06, 2024
Professional, knowledgeable, personable, and reasonable. I can't say enough good about this place.
Jun 06, 2024
Chuck and his team provided exceptional service! I brought my car in for A/C problems, and they quickly diagnosed and fixed the issue. Chuck was incredibly communicative throughout the process. I didn't feel pressured into unnecessary repairs. Their kindness and efficiency were truly impressive. Highly recommend!
Jun 06, 2024
Honest and fast. Very professional. Same staff over long period of time.
Mar 06, 2024
Chuck and crew are amazing, they do great work at a fair price. Chuck is always upfront and honest about everything so it makes everything go smoothly.
Feb 06, 2024
Always great service
Feb 06, 2024
Highly recommend this place…brought my Acura here with a blown radiator and they had it fixed the next day…kept me informed every step of the way and the price was very fair (on the lower end of the average for such a repair)…Chuck was courteous, professional, and very knowledgeable…very easy to see why he and his shop has such high ratings…thank you Chuck!
Jan 06, 2024
Chuck is an amazing person and I will be taking my dodge to him from now on. Thank you for being so understanding and helpful words can not describe how much it ment to me.
Dec 06, 2023
Chuck is a fair an honest person!!! I have been going to him for years and charges a fair price. He will not try to add services that are not necessary.
Dec 06, 2023
Chuck is the most honest man I’ve met in this industry. I brought my car to a different mechanic and was told I needed both front and rear brakes replaced immediately. I went to Chuck for a second opinion, fully willing and ready to pay him to replace the brakes. He called and told me all of my brakes had lots of life in them and not to worry. He declined getting paid in order to do the right thing. That’s hard to find these days. I will never go to another mechanic again. Thank you Chuck!!
Dec 06, 2023
Honest, timely service! Chuck is a stand-up guy, and the kind anyone would want to do business with. Highly recommend.
Dec 06, 2023
I honestly couldn't be happier with their work. They are upfront and trustworthy. I do have some car knowledge, but it is not as extensive as it could be. They met me where I was in my knowledge and explained everything very well to me. They didn't push me into anything and made me feel very comfortable. I would recommend them to anyone.
Dec 06, 2023
Took my 76 corvette in for some emissions stuff and met with chuck, I had them do a diagnostic on the car and like true mechanics they found everything that kept it from passing. I drove the car to emissions and it took less time to pass, then it did to fail the first time. I highly recommend this business for all your vehicle needs. So much in fact that I have already scheduled my next visit to get another repair done on my harmonic balance. Low prices and a quick turn around are two things you should expect with a visit to Chuck and his team.
Dec 06, 2023
Went in thinking something was wrong, but Chuck and his staff were honest and told me that I was all good. They are fair and DO NOT try to rip you off. Highly recommended!!!
Dec 06, 2022
Awesome service. Really knows his stuff or makes sure he does the job right. Definitely going to be our go to trusted mechanic!
Dec 06, 2022
Been to them twice now, amazing service both times. Cannot recommend them enough.
Dec 06, 2022
Chuck is the main guy (Cool and Friendly), He answers your call, he will work with your schedule, keep you notified and updated, and will resolve the issues with your vehicle. And It is just what the Reviews says from people's experience: Trustworthy, Fair, Honest, as well as Flexible, Dependable, and Codial coming from me. And so, I would come to Advance Auto Repair If I stumble on a problem with my vehicle that would be beyond my knowledge or experience to maintenance on my own.
Dec 06, 2022
Gave quick service, and honest answers. Though due to season/holiday time, repairs may not be as quick as their customer service
Dec 06, 2022
Great communication and friendly service.
Dec 06, 2022
Great work .Got me in and out the same day. I highly recommend this place
Dec 06, 2022
I brought my 2011 Dodge Nitro here for a radiator removal and new one install with hoses too. These guys will do the work when you bring your own parts, lots of places wont do that. Have nothing but great service and done in a timely manner, I highly recommend this place, thanks Chuck and will be back as there are several other services I need for the ole Nitro.
Dec 06, 2022
Thanks team! Always easy and fair. Appreciate having you in the neighborhood!
Dec 06, 2022
They are always fast and friendly. Such a great little post
Dec 06, 2022
This place is fantastic; he does good work and really goes the extra mile to make you feel comfortable with what's happening to your car, and explain your choices. I make family members drive across town to come here.
Dec 06, 2022
We have several vehicles in our small business and Chuck and his team have worked on every one of them! Additionally, we have recommended our family to Chuck as well. He's honest and easy to work with. Helpful beyond measure and genuinely cares about your safety and doesn't rake you over the coals when you're desperate! When he Can't help you because it's not something his shop does, he has referrals that are close by and almost as reliable (I say almost because a couple have tried to steal our business away!) We use Advance Auto because Chuck and his team care. We will Keep going because they are also great at what they do.
Dec 06, 2021
Chuck is great. Super honest. Had my repair done in a few hours after drop-off.
Dec 06, 2021
DEFINITELY 5 stars + UPDATE: Just received phone call/voicemail following up to make sure everything is working well. AC went out in my little Hyundai🔥 Dealerships couldn't get it in for about 2 weeks so I shopped around. Advance Auto Repair had fantastic reviews so I gave them a call on Tuesday. I worked Wednesday, dropped it off Thursday afternoon, just before a 3 day weekend (Sat-Mon). Diagnosed it early Friday and had parts delivered by end of the day. First thing this morning they got to work on it and had it ready today 😊 Price was exactly what I was quoted. We've been having an electrical issue with our van since we parked it for the pandemic., I'm pretty sure we'll be taking it there to get checked out :-) And a side note, I'm having some issues with my right knee and have to wear a brace on it right now and keep it elevated when I'm not moving around. I asked permission to turn two chairs facing each other and put my feet up on one. He went above and beyond and came around and positioned the chairs for me. Super nice customer service! That's one thing I really do like about owner operator stores :-)
Dec 06, 2021
I feel very lucky that I found this place. I have been coming here for a few years now and I am always very happy with their services. It really lessens the stress of having car problems/regular maintenance to know that I have a trustworthy mechanic to take care of my car. Everyone here is very nice and helpful, and Chuck is always very honest with me about diagnostics and pricing. I am very grateful to the whole team here :)
Dec 06, 2021
I have been going to this mechanic for years and I will never go anywhere else. As a young woman new to Arizona I was careful to read reviews before trusting my car to a mechanic. The great reviews brought me here to Chuck in the first place, and I haven't been disappointed in the years since! I trust him to do a thorough diagnosis and make truthful recommendations with no pressure or the manipulation you get at a lot of mechanics. This business is run like a family business. The owner's mom is the one making follow-up calls to ensure everything is running smoothly after you get your car back. It is such a breath of fresh air to know that you're doing business with genuinely good hearted people. I can't recommend Advance Auto enough!!
Dec 06, 2021
I respect the shop for being professional and treating me with kindness and most importantly not trying to get over me because I am a woman
Dec 06, 2021
I've yet to have anything but a great experience here. Honest, fair, knowledgeable, thorough and just great folks to deal with. You can't go wrong having your vehicle worked on here. They stand behind their work and provide the utmost level of care for their customers. This is a place and people you can depend on for your automotive needs. I've deal with several shops in the past and hope I never need to deal with another.
Dec 06, 2021
Went to advanced auto Chuck wasn’t there so I had to leave my information said I needed an alternator for my 1994 Toyota pick up later he called and corded mean $653. Are usually go to Earnhardt Toyota to get things done to my truck I know it’s expensive but I always get what I need and the parts always work well they charge me $625 but I thought that was high and thought I’d look around when I explain to Chuck that he was charging me more than Earnhardt Toyota he hung up on me, I thought that was very unprofessional. I would not recommend him to anyone I really felt like he was ripping me off and I feel bad for his employees because possibly they won’t get paid this week because of his underhanded dealings.
Dec 06, 2021
go here to get your service done!! super nice guys who go above and beyond! did a great and thorough job checking my vehicle and were super friendly and conversational. even got a kurig coffee😂 definitely will be returning for all my car needs in the future!