AG Automotive
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Review highlights
"… breath of fresh air. Excellent customer service. Knowledgeable personnel. Excellent inspection report and feedback on identified issues. I will definitely be going back."
"Great service, quick turnaround, and friendly staff."
"This is our go to place - they served us so we can keep serving our customers."
Overview
Categories
Auto repair shop, Brake shop, Tire shop
Directions
12410 NE Whitaker Way
Portland, OR, 97230
Phone number
Call: (503) 253-1747Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 5:30 PM
Tuesday
7:00 AM - 5:30 PM
Wednesday
7:00 AM - 5:30 PM
Thursday
7:00 AM - 5:30 PM
Friday
7:00 AM - 5:30 PM
Saturday
Closed
Description
Since 1993, AG Automotive has been one of Portland’s OR premier shops for auto, truck, and diesel repairs. We are a car care shop with the most qualified mechanics and technicians in the area. Our mission is to provide our customers with the highest quality sales, parts, and service. While keeping our prices competitive. At AG Automotive we specialize in taking care of you and your vehicle. We seek to develop a relationship with our customers in creating a higher level of service. AG will make sure you have a truck, car, or van that is both reliable and efficient. We love being a part of the Great Northwest and do everything we can to keep it clean. From keeping your vehicle running at peak efficiency to recycling everything we can.
Reviews
Dec 07, 2024
Kirk was very helpful in explaining the issues with my truck. The quotes were pretty spot on and I received updates about my truck’s progress. It’s hard to find a good diesel mechanic but AG is pretty solid! 💪
Oct 07, 2024
As a loyal customer for the better part of a decade, my experience has been mostly positive. While not the cheapest place around, I appreciate their attention to detail. I let them do my oil changes mainly for the included bumper to bumper inspection. They check things that I might not take the time for or possibly wouldn't even think of. They stand behind their work and I never worry about my vehicle while it's in their possession. If I need to leave it with them, there's usually someone available to run me home and back. For top notch maintenance, I recommend giving them a shot. I'm only holding off on giving them five stars until a recent billing issue can be resolved.
Sep 07, 2024
I had a perplexing issue with my 1997 F350 diesel. It would cease to run intermittently. All sorts of possibilities arouse as to the cause. All through the diagnostic stages I was kept advised as to the process and results thereof. The professional demeanor of their crew was immediately apparent. The thoroughness of their service was amazing. I have not felt so confident that my rig was in this good of hands for years. As Arnold said, I will be back!
Sep 07, 2024
These guys overhauled the entire fuel system of my 34 year-old 1990 Dodge Cummins.! Really good diesel specialists!
Jun 07, 2024
Ag added a brake controller and tuned up our rig for a long road trip. I like that they send photos all issues they find and have great communication of what needs to be done now and in the future! Thanks! Always happy with how nice our car comes back
Jun 07, 2024
I wish I would have found AG Automotive sooner!!! I've had issues with my truck and been to several mechanics. I haven't gotten an answer as to what the problem actually was until now. They sent me the most in-depth accessment I've ever received from an auto shop. They checked my truck from top to bottom and informed me what was urgent to repair and what could wait. I really appreciated their level of professionalism and honesty. An honest mechanic is not always easy to come by and I've found mine! Thanks Andrew & team!
Jun 07, 2024
Thank you, Andrew, for making our experience exceed expectations. My husband came in for a 4 wheel alignment, but was disappointed at the time it took and the bill that was presented. In speaking with you, you offered a solution to this misunderstanding that went beyond any expectation we had. Thank you for turning this into a positive experience.
Jun 07, 2024
The team is friendly, knowledgeable and take the time to walk you through the details. Very appreciative!
May 07, 2024
Kirk and staff were easy to work with and very fair in pricing. Also great with communication. Will return for sure!
Mar 07, 2024
Communication was great.as well as repair time. Had a lot done in shop and out and it all flowed smoothly.
Mar 07, 2024
Great service and communication! Will highly recommend them!
Mar 07, 2024
My big diesel was down they got it in right away. Dreya was the service advisor, with great communication and quick response throughout. I was very impressed with the speed of the repair. Thank AG!
Feb 07, 2024
Appreciate the thorough work they do in keeping my older pickup in top shape
Feb 07, 2024
I will definitely recommend friends and families to AG Automotive. Kirk's customer service is one of the best services I haven't had for years. He went above and beyond. I am thankful for him 🙏 being patient with me and his efforts to help me in last three weeks.
Dec 07, 2023
AG Auto is one of the few outstanding auto shops left in the world. Their staff is professional, friendly, informative, and real. The atmosphere of the office and waiting area is clean and welcoming! They know what quality work is, and it shows after just one visit. Trust is very important when you are spending money on your vehicle, and here, that's easy to find. Highly recommend stopping by when in need of a mechanic!
Dec 07, 2023
AG Automotive is first rate and trustworthy! When you get your vehicle checked, they're very thorough and will honestly tell you what's needed right away and what can wait. They've not charged me when something was simple fix and no parts were needed and that's integrity!
Dec 07, 2023
Great communication. Thanks for the repairs.
Dec 07, 2023
I have owned my truck since it was new in 2007. My first time using AG Automotive was like a breath of fresh air. Excellent customer service. Knowledgeable personnel. Excellent inspection report and feedback on identified issues. I will definitely be going back.
Dec 07, 2023
Kirk was an absolute Angel, very kind, and knowledgeable. 10/10 would recommend if you want quality work.
Dec 07, 2023
Kurt did a great job. No fuss
Dec 07, 2023
They helped me with my 30k service on my RAM after I had a bad experience with the dealership. Kirk stayed in good coordination and they kept their promises with when I would have my truck back, etc. Will definitely come back for all future services on my truck.
Dec 07, 2023
AG was very responsive, patient and fair priced for the work needed on my 07 Impala. Their facility is clean, and they definitely cater to their customers while waiting for the work to be completed.
Dec 07, 2023
Broke down on a 106 degree day 60 miles from and a local police officer on the scene helped me get my car towed to AG Automotive. They gave me refuge in a nice air conditioned waiting room, plied me with ice water while I waited for my ride on home. They were very responsive, thorough, and compatibly priced to where I would have taken my car had I been home. After a new alternator, battery, serpentine belt and water pump, I’m back in business. They were easy to work with I definitely recommend their services. Jan Jackson
Dec 07, 2023
Fantastic experience. AG did a great job on the truck and Kirk was amazing to work with. Thank you!
Dec 07, 2023
I appreciate their professionalism and expertise. They always check my vehicle for issues, but don't push for work that I'm not ready for
Dec 07, 2023
I have an older Dodge Diesel Dually and want to keep it running so that we can haul: horses, camper & boat. These guys did a great job inspecting and advising. They do business like they want me to come back. Thanks for the top notch service.
Dec 07, 2023
I took in my Rav4 to get a full inspection and found out about parts that needed to be maintenance that I didn't even know about
Dec 07, 2023
Professional and responsive.
Dec 07, 2023
Solid work, and kept me informed. I would definitely recommend and will be returning for future business.
Dec 07, 2023
This is my go to place for my sprinter van. I’ve been to almost all of the MB dealers up and down the West Coast, and even into the Midwest, and they treat sprinter drivers like the black sheep of Mercedes-Benz. I always expect way more from Mercedes. This place, however, they’ve always got my back. They keep track of what happens to my van in between my services, and help me navigate what needs to happen next. They’ve even supported me while I’m on the road. Also, their bathrooms are super nice and clean. I definitely recommend this place, their service team, and their technicians.
Dec 07, 2023
AG has been super helpful all my maintenance. Can’t recommend enough. They dropped my truck off at my house this last time as I was traveling. Only shop I’ll use.
Dec 07, 2023
This place is tip top. I took my 97 powerstoke in there. They have wonderful service and and upfront pricing. They are very communicative and provide photos of everything they find. This will be my long time mechanic for sure!
Dec 07, 2023
Took my 1995 Dodge diesel in recently for some work. They had great service, great communication, and a very detailed breakdown for the inspection and work done. They also threw in about 200$ worth of work for no added charge! I would definitely recommend.
Dec 07, 2023
Very professional and communicative around repairs.