Alexander Auto Service
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Review highlights
"Extremely professional & Fast Service"
"Good honest hardworking people"
"Someones gum stuck on rear window….I’m done dealing with this shop."
Overview
Categories
Auto repair shop
Directions
800 E Tidwell Rd
Houston, TX, 77022
Phone number
Call: (713) 692-1708Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM
Reviews
Jun 27, 2024
Quick at there work and keeps a positive attitude .
May 27, 2024
Good
Feb 27, 2024
Muy mal servicio lleve mi Troca arreglar la transmisión y solo me duro 4 meses la reparación solo la uso los fines de semana y tiene un año de garantía y cuando la lleve por la garantía que tenía me la tubo 3 meses abandona y solo me traiga que el sábado y nunca la arreglo y me la traje mejor
Jan 27, 2024
I brought my car to fix the engine light and electric light. This was almost 2 months ago. Let me repeat that. This was 2 MONTHS ago. They kept going with excuses left and right and kept delaying 2-3 days at a time. I left with my car with the AC broken. Which wasn’t originally but staying stopped for 2 months was the last straw. They also replaced my PCM module for a 2015P code which indicated an issue with the intake manifold. They thought the Module was faulty. They did not Retune it for my Cold Air intake which lead to a whole bunch of other issues and expenses to figure out what was wrong with my car. Avoid this place!
Jan 27, 2024
My parents have been going there for years now they have passed away and I go there a real good place of service and I trust them with my Automobiles they answer your questions and explain well thank you guys appreciate your good work🥰
Dec 27, 2023
Good honest hardworking people
Dec 27, 2023
Great customer service.
Nov 27, 2023
Extremely professional & Fast Service
Nov 27, 2023
Fast oil ! Great quality!
Nov 27, 2023
Great service and very helpful
Nov 27, 2023
I do not recommend this place. I should have checked the reviews first. I have immense regret. My Car was towed to shop to have front end repaired. I paid cash upfront. (Which I haven’t received anything back) No insurance claim. Each time I called to get estimate completion date, I got “2” weeks. 2 week later 3 weeks. 3 weeks later 3 more weeks. Weeks turned into months. A bit over 5 months later, my car sat idle and sustained more damage. Tires bubbled. Battery dead. Car full of cobwebs. Parts from car thrown in the trunk. Someones gum stuck on rear window….I’m done dealing with this shop. I picked up car from shop and car is missing parts and in more of a torn down condition than when first towed in. Shop manager said they squared the frame, no. They cut and welded a part to give it the “appearance” of being straight. Future front-end alignment jobs would have been a major issue, this is what I was told by a mechanic. Begings of a shoddy job. I would never had known if wasn’t told by another mechanic and would have been very costly for the future. I had it towed to another shop and their estimate to repair after the negligence of Alexander Auto, exceeded Kelly’s blue book value. A $3,500 job turned into a$7,500 job, possibly more because unknown parts were missing. I would be a fool to put more money into this car. What am I supposed to do with a torn up car now?? I have deep regret taking my car to this shop. I suffered a big loss. Red flags went up when shop didn’t give me any paperwork to sign. Get paper work for any shop you go to. I have pictures to prove claims. I will let a judge decide!
Nov 27, 2023
RECOMMEND ! Great mechanic shop out there in my opinion, Friendly customer service and always on top of their game ! Very well experienced mechanics.
Nov 27, 2023
They were friendly and helpful
Nov 27, 2023
Thief’s. Liars. Over charging
Nov 27, 2023
Took care of me right away even went and got a part to fix my issue. Definitely would recommend.
Nov 27, 2022
Exelente lugar para aliniamientos 100% recomendado
Nov 27, 2022
Great service
Nov 27, 2022
I DO NOT RECOMMEND THIS PLACE
Nov 27, 2022
I don't recommend this place
Nov 27, 2022
Muy mal no los recomiendo lleve mi carro y me lo dejaron muy mal tube que ir a otro taller que me repararan mi carro de lo mal que me lo dejaron.
Nov 27, 2022
RATAS DONT GO THERE THEY WILL DO A BAD BAD JOB NEVER EVER EVER AGAIN IDIOTS FORGOT TO TAKE A PLUG OUT WHEN INSTALLING ENGINE IDIOTS DID NOT BOLT ON THE TRANSMISSION RIGHT
Nov 27, 2022
Worst mecanic shop ever. Took my car for and engine light and they blew my starter. Then they wanted to charge me 300 dollars to fix their mistake. Decided to tow it away from there. Is people like this that no one trust mecanics anymore.
Nov 27, 2021
Friendly
Nov 27, 2021
Great auto repair. Would recommend.
Nov 27, 2021
I was quoted 800$ for a TUNE UP. They said I would be taken care of next and I was forced to wait around all day because they demanded 300$ upfront from me and refused to give it back without rendering any service. Got there the next day and it took them not even an hour to do my "tune up". I have an 8cyl engine , tune up takes some time. They wouldn't let me go back & look it it while they were "working". Now, here's the kicker. I took my truck in to my regular mechanic today...4 months after the "tune up" and he inspected my spark plugs. They only replaced HALF of them. The other half look like they came with the truck in 2006! There's no way all new spark plugs would look like that after only four months! I only payed 500 instead of 800 but felt scammed still when I left. Now I KNOW for a fact that I was SCAMMED. Do not bring your vehicle here and NEVER pay upfront for mechanical services!
Nov 27, 2021
Jajaja puro pesado
Nov 27, 2021
Very unorganized and wait time is ridiculous.