Alignment Services

Jan 06, 2025

If you can maintain composure during a challenging conversation, you will undoubtedly appreciate the efficiency and high level of service at City Alignment. The vehicle was promptly brought in and parked at the entrance. Chris promptly began work, completing it in less than the anticipated 30-minute timeframe. Recommendations for necessary adjustments during the alignment process were presented politely and without pressure. The alignment was executed flawlessly, resulting in a significant improvement in the vehicle's performance on the road. I extend my gratitude to Alignment Services, Walnut Creek and Chris for their exceptional service and professionalism. If you don't mind, you have gained a loyal customer.

Jul 06, 2024

Wow! This place is a hidden gem. I went in soley off the reviews and this shop gets a 10/10 for service and price. No, Chris isn't super talkative but he was fair and my MINI is back to driving straight. Customer for life now!

May 06, 2024

Chris has been working on my cars for years. He's honest and reasonably priced. One time he said I didn't even need an alignment and he didn't charge me. I would highly recommend this place.

Apr 06, 2024

I recently had my 4runner's aftermarket suspension adjusted. Frank's automotive recommended Chris and his alignment shop, he is the best of the best for all vehicle alignment needs. Chris is very professional and very educated in his profession. His prices are fair. I highly recommend him for all over landing vehicles.

Mar 06, 2024

Excellent. Service friendly staff

Feb 06, 2024

Excellent service.

Feb 06, 2024

Extremely trustworthy and Fair pricing. My car ended up not having an alignment issue which they shared and did not charge me. For any other alignment work it be future, I’ll only come here!

Feb 06, 2024

Good prices (80 or 100, for 2 or 4 axles). Recommended by my technician coworker at the auto dealership I work at.

Feb 06, 2024

My to go place for alignment now. Chris is great.

Feb 06, 2024

This place is interesting to start off. The gentlemen does excellent alignments, priced well and is fast. His knowledge and craft is excellent and that is the only reason why I come here. Now let's get to why I gave three stars... his customer service is horrible to say the least. You call and try to get information from the guy who is an expert and he is condescending and demeaning towards you for not knowing. Basic customer service would honestly be such a more enjoyable experience for both parties. Not sure if life just has him down or eveytime seems like he is having a bad day.

Feb 06, 2024

Chris does great work and is very reliable. I was 10 minutes before my appointment and I was done in about 15 minutes. Highly recommended.

Feb 06, 2024

Excellent efficient service

Feb 06, 2024

tried to book an appointment and the customer service was rude. maybe the owner is why this place has positive reviews. someone else on these reviews said they need to get a better front desk person, i agree.

Feb 06, 2023

Most honest place for alignments i have ever been to .

Feb 06, 2023

This is our go-to place for all our alignment needs. Chris is professional, knowledgeable, and very honest. He would check our vehicles first and let us know if an alignment is needed or not, never charging us for unnecessary services. We could always trust him totally.

Feb 06, 2022

Chris is great. Gets it done.

Feb 06, 2022

Had a very weird, unprofessional experience here and ended up leaving. Very surprising given all the positive reviews. First time here, I come on time to my appointment and went inside to drop off my keys. The man at the front desk (which also has some sort of unmade bed inside??) barely says hello, takes my keys, walks out to the shop and then comes back without a single word. I give him a minute and when it’s clear nothing else is happening (he had a x-box remote in hand lol) I ask what else they need and get a confused look, like i should already know what the deal is. The man says thats all they need (not even my phone number or which car is mine...) and then silence again. No information at all about the process, how long it will take, where I should wait, ect. Confused, I ask how long it will take, to which the man says normally it takes 30 minutes but the owner has left and ‘never takes his cell phone so I can’t text him' and has absolutely no idea when he’ll be back. Uh ok....so I'm just supposed to wait here in this tiny creepy room forever?? I asked if I could drop off my car and return tomorrow to which I literally get no response, just a blank stare. At that point it was red flag city so I asked for my keys and left. I ended up going to Main Street Automotive who got me in same day, were very friendly, explained the process and has their act together with text message service. No red carpet, just basic customer service, which is all I was looking for. Maybe the owner is the reason for all the positive reviews? In any case, they need to train their front desk person better or find a new one with better customer skills.

Feb 06, 2022

I am sure everyone has read the other reviews about this place and they are all true. The person who does alignments here truly is a master of his craft and one of the best if not the best person I had aligned my car over the last two decades. I came in with a vehicle that had a full suspension overhaul in which I changed every single component so the car was drastically out of alignment and every dimension with a vehicle that had a full suspension overhaul in which I changed every single component so the car was drastically out of alignment and every dimension. I thought I would be charged a lot extra and it would take hours to get everything back into proper spec. Imagine my surprise when 25 minutes later my car is complete with a very reasonable I would even say small bill associated for the quality of work performed. Every single parameter was dead in the middle of the acceptable range with each side being identical a true showing of somebody's master craft. I will be using this place for all my vehicles from here and out and I recommend that everyone else does the same. It's important to note that customer service here is slightly different You do not speak you do not do anything simply slide over the keys come back in 30 minutes to an hour and pay the man he deserves it. No small talk no side conversations just simply amazing work Just make sure to call ahead and make an appointment before you show up.

Feb 06, 2021

2 page receipt, page 1 is the usual. Page 2 has all the specified tolerances, and includes actual before and after settings. The before handling on my car was already decent, but after alignment, no tire squeal even in fast corners. If a car needs alignment, I highly recommend this shop.

Feb 06, 2021

Best service in the East Bay !!

Feb 06, 2021

Call to make an appointment, great service and great guy

Feb 06, 2021

Chris , The shop owner is the Best Alignment Mechanic in the San Francisco Bay Area , Good Job , Thank You Troy Iwinski Vehicle Owned 2004 Ford F-150 Lightning Sport Truck

Feb 06, 2021

Fast, professional service for a really fair price. The difference was noticeable immediately on my car. I'll definitely be back on a regular basis to keep my wheel alignment perfect. When the manufacturer of my car recommends expensive, high performance tires having your wheels aligned makes a huge difference in wear.

Feb 06, 2021

This place was highly recommended by our mechanic and I see why. It isn't fancy or even have a website but they are simple and honest. Making and appointment was easy. They checked my vehicle and said that it wasn't out of alignment so I didn't need their service. They were honest. how refreshing. They have earned another satisfied customer that will tell other about them. Bravo and keep up the great work!

Feb 06, 2020

Brought my Jeep in to get an alignment as I had the tires rotated and want them to last as long as I can they are expensive, Chris was very pleasant, checked my vehicle said it was in alignment and did not even charge me to look at it. Wow this is how you create repeat business, I will be using his services for every car I own from now on.

Feb 06, 2020

Just had my Mercedes g55 aligned with Chris, very friendly and did an awesome job. Don’t go anywhere else in town.

Feb 06, 2020

Professional. The way it is supposed to be!

Feb 06, 2020

Very reasonable price and fast service by appointment. My Jeep handles much better now.