All Star Tire & Auto Service

Dec 03, 2024

Told me I needed a new wheel and tire. Not so said the second place I went - where they fixed it for no charge. Beware!!! I gave them 2 stars because at least they gave me a decent used tire, but I would avoid this place.

Nov 22, 2024

These guys are top notch. Extremely knowledgeable. Very affordable. Sincerely appreciate their time and work!

Nov 06, 2024

Always great customer service! They have been taking care of my cars for years.

Nov 06, 2024

I waited a while to post this in order to deal with these people and see if they would make things right but after my fourth visit dealing with issues on very standard work I feel other people should really know that these guys do poor work, charge an arm and a leg, and really take any chance to skirt responsibility and to avoid making restitution. I'm still dealing with these guys and hope they will make things right but at this point I highly doubt it, I will be glad to update if things turn out better though. Other shops will do far more consistent and affordable work in my experience as demonstrated in the receipt and other shop quote shown below. Be sure to mind the $80+ diagnostic fee and $50 processing fee. At this point in my mind: AVOID AT ALL COSTS. First visit: came to them as an emergency because they were on AAA and my alternator went out. I was having power steering issues and asked them to diagnose and fix while it was in as well. - Immediately after picking up, my car starts overheating and I nearly had to get a tow because they LEFT THE WIRING HARNESSES UNPLUGGED after changing the alternator which left my fans and some other electronics non-functional where I needed to get 3-4 jumps between getting back home and back to the shop the next day. Second visit: I brought the car in to get the harnesses put back together Third visit: after having the power steering hose / pressure switch changed my power steering was making a huge amount of noise and after a few days the power steering fluid was still leaking. I brought it in to see what we could do. They shirked any real responsibility (for that as well as the wiring harness SNAFU) and said it was probably a manufacturer issue. I expressed how upset I was to have two major issues after paying top dollar for these repairs and the owner basically said I should be thanking them for the time it took to fix their own mistakes as well as a new hose and of course the free power steering fluid (~$5 or less last time I checked...). I told them that this is ridiculous and I would like some sort of restitution. The owner hemmed and hawed forever and then told me to bring a quote from another shop and we could talk. Fourth visit: Power steering is still extremely loud and leaking. I brought in a quote for $500 less and surprise - the owner "is extremely busy" and doesn't have time to talk and will call me "sometime this week". The tech at the desk also said there is no chance they will give any concessions for all the trouble this has caused and they would need at least 2-3 quotes (I don't know what for I guess, but very convenient that after I bring a quote in, now suddenly they need two more). We will see if the owner takes time out of his busy schedule to call the shop I got a quote from or call me back. It seems he has plenty of time to respond to all his other one star reviews though.

Nov 06, 2024

My car battery was shot, and the workers were gracious enough to let me borrow their tools in order to remove my own. The entire process was very smooth, and I appreciate how helpful they were throughout.

Nov 06, 2024

They did a great job finding and installing these very small tires for my son‘s car glad it was able to be done on the same day

Nov 06, 2024

They've done a great job fixing issues with my car on several occasions. All Star is quick and honest and I always trust them to take care of my car!

Nov 06, 2024

Very nice and friendly customer service. However I called and requested a specific tire. Chris advised me against the tires I requested which are also the ones that come On my vehicle. The price was $600.00 more than what I asked for which were the manufacturer installed tires. I was referred but this wasn’t the type of referral that was helpful. I was able to source the tires and have them installed and was under 1000. I was quoted 1690.

Nov 06, 2024

Have brought all our family vehicles here for 8 years now. The staff is great, they explain things well, do great work, fair pricing, and do not replace parts unnecessarily. I recommend them to anyone who listens.

Nov 06, 2024

It's so difficult to find a mechanic that you can trust. This, sadly, is not one of them. I brought my car in for service and immediately saw issues when leaving. They refused to accept responsibility for the damage. Customer beware.

Oct 06, 2024

Quick and friendly service. Was able to get my vehicle in same day for oil change. Provided detailed inspection results electronically for easy viewing with explanations and photos, which I found very helpful.

Oct 06, 2024

Always good service ,great conversation and just a good team of guys YES 5 STARS AND MORE the staff works with you and tells you up front the issues are,no hidden agenda nor price gouging I recommend this service to anyone…..

Oct 06, 2024

Awesome experience and great service highly recommend

Oct 06, 2024

Chris was a lifesaver. He fixed my daughters car in days verses the 4 weeks that the Honda dealership Penske said it would take just to see the car. I found him through AAA and he is downtown Indy close to my daughters apartment. The entire process was seamless and Chris delivered! Great find!

Oct 06, 2024

Had our truck into shop for more work. Was done efficently and in the time frame we were told we had great service. Have been using them for awhile and will continue to do so!

Oct 06, 2024

Had to take my car for tire replacement and wheel alignment. Chris was vey helpful and the service was great. Will be my go-to service place for my car.

Sep 06, 2024

As always, personable and professional.

Sep 06, 2024

COMPLETELY MESSED UP OUR CAR!!!!! OVERCHARGED US TO GET OVER ON US DUE TO BEING WOMEN. PLS DO NOT SUPPORT

Sep 06, 2024

Excellent customer service and fast response! They took the time to explain each issue that was found on my car and recommended next steps!

Sep 06, 2024

Great friend and family

Sep 06, 2024

Great service !

Sep 06, 2024

Great service, very satisfied with all the work done in such a short time!

Sep 06, 2024

I have used these guys for years, and they kept my 2016 civic running like a top ever since! Can't recommend them enough. Always polite and on top of things.

Sep 06, 2024

Water pump went out on my 2013 F-150. Was already downtown so dropped if off at All Star. Employee TJ called me back and said that it had overheated and destroyed my engine, and that I needed a new one at a cost of $17,000.I asked how he came to that conclusion, and his answer was that he had hooked it to the computer and the engine failure error codes had resulted, and that "based on 40 years of experience," there was no other explanation. Obviously, I needed a second opinion, so took it to my normal trusted mechanic. He ran a block test and said it was absolutely fine- just needed the water pump. He also said that a new engine cost nowhere near $17K. You can draw your own conclusions.