Alliance Collision Inc.
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Review highlights
"… some of the damage. I picked Alliance because of their high ratings on Google Maps. I very easily got an appointment that was convenient to me. After I showed them the …"
"Mechanics know there stuff and personable prices are reasonable"
"Oh my goodness, nice people and service!"
Overview
Categories
Brake shop, Oil change service
Directions
532 North St
Rochester, NY, 14605
Phone number
Call: (585) 232-2390Website
View websiteHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
A car accident can happen when you least expect it, leaving you flustered and possibly stranded. If you need towing assistance, or your vehicle needs to be repaired following an accident, Alliance Collision in Rochester, NY, will handle your troubles. For nearly 70 years, they have helped customers with auto repairs, including structural and frame straightening, uni-body and undercarriages, wheel repair, and windshield service or replacement. They also understand the need for matching paint when fixing dents and scratches. With their state-of-the-art equipment, their precision paint matching services will accurately match your paint color to make it look like new. They also specialize in mechanical services such as brake replacement, ste...
Reviews (24)
Nov 07, 2024
Family owned car shop with friendly staff. Definitely recommend if you need mechanical or collision work.
Mar 07, 2024
Keeping my truck safe and any questions I had is always willing to talk with me. Safe surrounding so I feel a little better.
Feb 07, 2024
*****Crashed Front End of my Vehicle trying to Tow****** Lied on Camera!!! OMG!!!!!! Do not use this Towing company is a major “in network provider” for many of the large insurance companies (ie:Liberty Mutual Insurance Roadside assistance team) will hire them to move your vehicle at a cheaper rate. In the towing process, they will damage your vehicle (crash the front end, bumper and grill in) drop it off and park it in the corner of the shop then lie about the damage. Please do your research and check before you hire now days! Companies like this simply don’t have the resources or talent like they used to so lack of experience can result in lots of unnecessary damage for the customer! Please remember, experience matters. Any business can be old and around for a while but if most of the staff are unexperienced, then they will suck! Thank you!
Feb 07, 2024
Very courteous and helpful staff....Awesome customer service
Feb 07, 2024
Very kind and funny people
Feb 07, 2024
I have been using the towing service from Alliance for years on the recommendation of my mechanic. The truck always arrives very quickly, the drivers are professional and courteous & the price is always fair. I recommend Alliance highly.
Feb 07, 2024
They don't pick up the phone
Feb 07, 2024
Very professional, Friendly, Knowledgeable.
Feb 07, 2023
EXCELLENT customer service and such experience with difficult situations Rob is OUTSTANDING
Feb 07, 2023
Everyone was friendly
Feb 07, 2023
The people are helpful and courteous and will do what they can to help you. Their work is great!
Feb 07, 2023
Very polite
Feb 07, 2022
Best damn towing company in the country!
Feb 07, 2022
Excellent service
Feb 07, 2022
Great people who care about you. Priced reasonable. Great job.
Feb 07, 2022
I first went to a shop recommended by my ins co. They weren't listening to me and they were taking pictures when panels were covered in snow. As expected, they missed some of the damage. I picked Alliance because of their high ratings on Google Maps. I very easily got an appointment that was convenient to me. After I showed them the car, they we're seeing the same stuff I was seeing; stuff that the first shop had missed. I would recommend highly Alliance for their thorough work and attention to detail.
Feb 07, 2022
Nick was courteous, and Professional. Thank you.
Feb 07, 2021
Thank you Dan, Chris and the great team at Alliance Collision they took care of my unexpected repair today quickly and professionally. I have used them several times and have recommended them to family and friends for service and towing!!!
Feb 07, 2020
Best service.
Feb 07, 2020
Fast and good quality service.
Feb 07, 2020
Great! Mechanics know there stuff and personable prices are reasonable
Feb 07, 2020
It’s always stressful to pick a repair facility when you are not from the area. Dan and Chris at Alliance were fantastic. They towed our vehicle quickly, dealt with our insurance carrier. They are top notch in the communication department. Thank you both for all of your help. Lynne
Feb 07, 2020
Oh my goodness, nice people and service! Was glad they were there to tow my vehicle. Only problem is that I didn't know I was being charged daily for the car to be there....I guess this was common knowledge that I didn't know. Wish they had at least one day of extended hours or were open a half day on weekends because I work during their hours of operation. Otherwise, great service and people. Thank you!
Feb 07, 2020
Professional people, quality service and thoughtful about my very serious accident.