Alliance Keller

Sep 27, 2024

As much years they been running for They have Horrible service and very racist I went to the shop waiting 20 minutes just To ask a simple Question just for them to say No we don't install Costumers items so with that being said they Do not do labor work if you have your own Things don't waist your time look for a better spot

Sep 27, 2024

I've been trusting this place with my vehicles for 10ish years now. They're very honest and affordable.

Jul 27, 2024

Holy hell they wanted to charge me almost 6K to fix my AC, they wanted to do all these other "recommended" repairs. When I know it's my AC evaporator core that's leaking. Uuummm. No!

Jul 27, 2024

We have used this place to fix my husbands truck and they did a great job! Very quick and efficient service. Highly recommend.

Mar 27, 2024

Dropped off my 96 ss back January to have oil leaks and transmission leaks fixed they called me told how much it would cost to fix $1200 later still leaking took it back guys says I should start looking for another engine where mine only had just over 109,000 miles. Took my car to a another they told me I needed the same stuff I paid $1200 for this place is a rip off and do t know their way around a engine

Mar 27, 2024

I have been a customer fir 15 years and know the owner Chris and he knows me. My experience was different today at body shop. I was kept waiting for 2 hours for a quote for a small dent on rear bumper of my Benz , I took my car back coz they had excuses saying t takes time to find replacement parts to give a quote.; I found the parts in 1 minute online. I took the car to another shop and it took them 5 minutes for the same quote.

Mar 27, 2024

Steer clear of this place. He told me one price to fix my damaged door lock, and after they tore the door apart, they called & doubled the price on me. When I submitted my repair bill to my insurance (it was a break-in repair), the insurance wouldn't reimburse me, they told me, based on the repair guide that I overpaid by 3x.... Gone are the days of the friendly, affordable neighborhood mechanic.

Mar 27, 2024

The best auto mechanic I have been to in the Fort Worth area. They are trustworthy and charge very fair prices - not much more you can ask for. Highly recommended.

Feb 27, 2024

My Ford F150 was overheating due to shoddy work done by another shop. The got it in, diagnosed the issue and performed repair.. Highly recommend

Jan 27, 2024

Used them for 10 years. Satisfied customer.

Nov 27, 2023

Best customer service I have ever had. Kept me updated constantly. Great pricing. Fixed it right when no one else could figure it out.

Nov 27, 2023

DO NOT COME HERE! Always had a great experience here, but my car was left there over a holiday weekend and I pick it up with cobwebs in the corners of my car and a very dusty interior. I can only assume my car was left open in some way over the weekend. I hope this isn’t a regular thing. **UPDATE** after leaving my 2 star review a few days ago, Mr. Jeff at the front desk decided to attempt to reach out to me while I was at work but was unsuccessful so he looked up my mother’s information to reach out to her about my poor review. He then proceeded to deny that my car could have gotten dirty. The new management obviously has thrown customer service out the window along with the concept of a clean vs. dirty car. You have been warned.

Nov 27, 2023

Took truck in a little after 8 this morning with brake and ABS light on. Jeff called about 1:30pm said it was ready for pickup. Sensor was unplugged. He didn’t charge for service. They have a new recurring customer. Thank you

Nov 27, 2023

Jeff is a great guy. Competitive pricing, honest as the day is long and a man of his word. I highly recommend this auto repair mechanic. I have had 3 vehicles worked over and I have been more than satisfied with the work each time. Quality!

Nov 27, 2023

Terrible service, no wonder they have to send flyers in the mail. I wanted to give them a chance, but the 2 mechanics were busy looking at something on their phone and talking to acknowledge me, but jumped right up for another car which turned out to be the owner. I would have happily given them future business, but they clearly do not care about service. Do yourself a favor and go to Kwik Lube, I've only always been treated wonderfully by their staff.

Nov 27, 2023

Top notch. Honest and they do great work. Jeff is always pleasant to work with and everyone here is extremely knowledgeable. I won’t go anywhere else. Was referred to them when we moved here seven years ago. We are loyal customers.

Nov 27, 2022

Always extremely great service at a reasonable price

Nov 27, 2022

Best oil change prices in the area

Nov 27, 2022

Excellent

Nov 27, 2022

Great service! Honest work!

Nov 27, 2022

Had a noise on my car and bought it in. Alliance checked everything on my car unfortunately could not find the source of the noise but did not charge me anything or suggest any unnecessary repairs. That earned my business for anything needed for my vehicles.

Nov 27, 2022

I am so happy I found this shop.These guys are professional and keep their appointments. No price gouging. Great service and great price!

Nov 27, 2022

If I could give ZERO stars, I would. We were told, initially, that they would notify us before performing any work on the vehicle. I received no notification, just a call when all of the work was done and what they were charging us for that work. I confronted them about not receiving a phone call. We were never told there would be a charge for an inspection. When we went to pick it up, they stated that the inspection fee was "waived", and had already performed the oil change. At that point, the mechanic and front office worker mocked us for not having had enough oil in our car. The mechanic said that our car "eats oil" at a very high rate, and that the solution was to get an oil change once a month. 2 weeks later, our vehicle started flashing a notification that there was low oil. We had to add oil to the car (3+ quarts in a car that takes 4.4 quarts total) and take our car somewhere else and pay for another oil change, engine flush, and oil filter replacement. This new mechanic informed us that it's their professional opinion that we were swindled, and that there was no way any work was done on our vehicle. We will never recommend Alliance Keller to anyone, and will continue to tell people to avoid taking their vehicle there. We recommend Ratchet Brothers instead!

Nov 27, 2022

Jeff and the team are incredible, my friend has taken their cars here for some time. I just started taking my car here and this is the only place I trust. It isn't fancy, or over the top. They feel like honest hard working people that have their incentives well aligned with their customers. I don't know a lot about cars so finding a place I trust is very important to me. Glad to find this place.

Nov 27, 2022

Outstanding professional services. Honest and exceptional service is always provided.

Nov 27, 2021

Great oil change prices. Appointment only.

Nov 27, 2021

I always take my car here for anything I need. They are trustworthy and straightforward. I’ve never been haggled and at times, they’ve done work for me for free! Great place, HIGHLY recommend! I just went on Monday, and the manager told me that I was the third customer they didn’t charge that day…I’m very thankful for them!

Nov 27, 2021

I have been a customer over a decade. They have service my Saturn, Honda and infinity. I never worry about the cost, and if I take my car in for a problem they give it a complete check up.the quality of work is outstanding. Now my Entire family snd half the folks on my street goes to them. I personally know 8 vehicles that goes to them for services,

Nov 27, 2021

I've taken all of my vehicles here and had the best maintenance, service, and pricing anywhere in the metro. Yes, you'll need an appointment so plan a week out but it's worth the wait and they know their craft. A+

Nov 27, 2021

They used to be good. A new dude started heading the place, and he's a jerk. I went in there for a catalytic converter change, and was told he wouldn't touch the car until he hooked it up to a test machine, and that it would cost over a thousand dollars. The test along would cost almost $200. I knew exactly what was wrong and asked for a specific job to be done. If that job didn't fix the issue, that's my fault. Not theirs. There's no reason to hook it up to a test machine when I ask for a specific job. Big John's in fort worth will swap out the catalytic converter for less than $300. Thank you. Come again.

Nov 27, 2021

We were in town for the air show last Sunday. Right as we pulled in our car died. We had it jumped several times and it was clearly the alternator that went out. Unfortunately every place is closed on Sundays so we wound up having to stay in Dallas for the night when we had planned to head home back to Oklahoma. First thing Monday morning we called alliance and I wont lie but they shocked me with the quote for the alternator. We went ahead and took our car in anyway after they figured out the exact cost for us. We found out that they were 4 days behind and took us anyway as they knew we were from out of town and needed to get home. We were so impressed with their customer service and they were the lowest in cost. Their employee, Jeff, had a great life lesson chat with my soon to be 9year old "know it all" son that really got him thinking. My son was so pleased that they had a conversation and he talked about how awesome Jeff was. They were honest, operated with integrity, and were so kind to get us in and out in a timely manner. I highly recommend and if we ever run into ANY car trouble while in Dallas this is the only mechanic we will go to. Thank you so much for getting my family back on the road safely!