Allies Automotive

Aug 27, 2024

I strongly recommend Allies Automotive for your auto service needs. Chris and his team were able to quickly diagnose and correct a lingering misfire on my vehicle. I will certainly be back for routine service and preventive maintenance.

Jun 27, 2024

Chris Kato and his team are amazing! Quick and reliable! Will bring my car here for all of my repair needs.

Jun 27, 2024

Chris is incredible. He's taken care of my family for almost two decades. A year or so ago, I brought my 2015 Hyundai in for an oil change. He called me up and told me that it had no oil in it. He completed the change, filled it up and recommended I come back ~1,500 miles later to check it again. When I brought it back, it was empty! He did a little research, without me even knowing or asking, and called me up to tell me that there was a pending class action lawsuit regarding the issue. He advised me to stay on top of my oil changes and directed me to the article he had found. Well, a year later, the class action settled and my car is included in the settlement. He is so smart. A real problem solver with a brain for cars. He is on top of it. He is honest. He is professional. I recommend him ALL. THE. TIME.

Jun 27, 2024

I won't go anywhere else for auto repair. All the other reviews have it right. Honest, fair and quality work. They say never share your tailor or mechanic, but these guys are deserving. Hard to find, but worth the effort.

May 27, 2024

Hands down this is the absolute best mechanic I have ever used. Dealership quoted well over $2k for front struts, 4 wheel alignment $206, front axle shaft & cv $1526k. This quote was actually not total replacement only some parts. Chris & his crew replaced everything for under $2300. They are very honest & extremely knowledgeable. They will always be my mechanic & I will recommend them to anyone I know who needs work on their auto

Mar 27, 2024

I retract my previous positive review. DO NOT TRUST ALLIES TL;DR Not only is there lack of communication detrimental to the service they’re able to provide, the work they were able to provide was shotty at best. In mid to late 2023 I bought a 1988 Honda civic sedan for about $900, I knew it didn’t run well, I knew it had some wiring issues, and that it overheated from time to time, but not knowing too much about this engine platform I trusted allies to take a look at it. They had helped a friend of mine get his 88 Honda Accord on the road which was in similar shape. After allowing myself some time to gather the funds necessary to start making repairs on this car, I drove the sedan to allies in December and asked that they do a post purchase inspection, I wanted to know everything wrong with it so we could go about addressing some of its main issues and slowly sort it out for me to drive. I expected a list of things that had been checked over, a list of ways they could be fixed, or something along those line. But of course I did not get a list of anything. They told me I needed to replace my distributor as 2 of my cylinders weren’t firing. And that I needed a new break line on the front drivers side. That’s it. I suspect they didn’t even get the car on the lift. I asked how much that would cost, and they tried to upsell me. They tried to get me to upgrade my entire fuel injection system from dual point to multi point straight off the bat, I told them no, just replace or rebuild the distributor They did so, and the car ran much better than it did before, it stopped nice as well, but we discussed after I picked it up that there were still a lot of things wrong with the car that I’d like to have looked at, and they again told me I needed to upgrade to multi point fuel injection. This would mean a new ECU, distributor rear headers etc, more or less it would cost a lot of money. So I asked them to order the parts and I’d bring the car by when they were ready, and they told me no. They told me I needed to pay them $500 up front to even LOOK FOR the parts, with no gaurentee they’d be able to find them, and that that they would let me know when the parts where found. So begrudgingly, I gave them the $500 on Thurs. Jan 25th and as of now almost 2 months later I have not heard a word from them. That’s not even the worst part. Having waited so long and seeing now that the car was burning coolant I got ahold of another garage to get a second opinion. They clued me in on a few things. The trans was leaking from basically everywhere, my rear passenger side shock was blown, oil was leaking from my oil pan gasket, the head gasket was likely blown and worst of all the rear transmission mount was just gone. All things I expected to have been clued in on by allies that they neglected to check, or they noticed, but didn’t care to tell me. At this point I was fed up with allies and moved forward with this new garage. After getting things squared away with my new garage, I called Chris with allies on March 9th and told him that I needed my money back, since he had not communicated to me that any parts had been purchased or that he had spent my money in any way. I expected to receive a refund and be done with it, but of course no. He refused to refund the money because parts had already been ordered, I asked him if he could return them, to which he said no, I asked if he had an invoice of the parts he bought, when he bought them, or any proof of how my money was spent, he told me no. Chris said that he wasn’t working that day, that he didn’t need to provide me with any paperwork until the following Tuesday. I informed him he needed to give me any parts he can’t return and any money he hasn’t spent already, I told him if I did not receive AT LEAST the invoice by march 12th I was going to make a claim with my bank, and he hung up on me. I texted him the same thing, never received a response and so now I am leaving this review as a warning. DO NOT BRING UR CAR TO THESE UNTRUSTWORTHY PEOPLE!

Feb 27, 2024

I have been taking my two aging vehicles (both '08, Ford Escape/Hyundai Accent) to Allies for years to keep them on the road. They have addressed things as small as the latch and spring for the hood to rebuilding the Accent engine when the timing belt snapped. I always get a diagnosis explained in plain English, what the solution is and what the cost will be. Not always speedy but I have never had to return for the same issue. It gets fixed the first time and the pricing is fair and transparent.

Feb 27, 2024

Kind mechanic that saved me around 3-4K from a quote provided by another mechanic! I’m so thankful I came across this honest business & I’ll definitely be coming here for all my car needs while I’m in Austin. I highly recommend this place to anyone with car troubles.

Nov 27, 2023

Chris is a very knowledgeable mechanic. My first visit and their customer could not recommend them more. 10/10 service. Will be back.

Nov 27, 2023

They are super friendly, honest, and candid about what needed to be done with my older car. I appreciate their straightforward , no-nonsense service. Indeed, I'll be back for the next time on my 1977 grand prix! I feel fortunate to have found Mr. Chris and his team over there at Allies! Thank you, gentlemen!

Nov 27, 2023

Very honest and knowledgeable! I started by taking my Buick Enclave to Juke auto and they told me I needed my motor replaced! I then had it towed to Chris at Allies and he diagnosed it as just needing the catalytic converter replaced! He had it fixed in no time! Very happy I decided to have a second opinion!

Nov 27, 2023

i had a miata with a blown engine, and had difficulty finding any mechanic who wanted to try and fix it. i was told, you need a new engine, but nobody wanted the job, i went to four different very good mechanics and they all said no, it's not fixable. one of the mechanics recommended Allies. I'd never heard of them but i gave them a try. I spoke with the owner Chris on the phone and he said he would try and see what he could do. long story short, after thinking and believing that the car was a total loss, and pondering the idea of selling the car as is, i got great news from Chris. Chris and his crew got the car running, as good as it ever was, for thousands of dollars less than what i was expecting. thank you Chris.

Nov 27, 2023

Chris is the best. Can't recommend these guys higher.

Nov 27, 2023

Chris is the man. They have achieved fleet mechanic status.

Nov 27, 2023

Experienced and thorough mechanics at reasonable prices.

Nov 27, 2023

Fair and honest!! The most important thing in an automotive shop.

Nov 27, 2023

Had some electric problems with a vehicle I imported and after calling a hundred places to help me out these guys were the only ones who weren’t afraid to fix it. Super excited to work on it too so I felt I was in good hands. Don’t normally leave reviews but for a smaller shop in south Austin I’m all about giving that support so if you’ve had your doubts I can assure you that you have no reason to worry. Great guys, great work, I know where I’m going next time 👍

Nov 27, 2023

I can tell you one thing my husband really enjoys the work the shop does on his Car, he's done a lot of race stuff for him

Nov 27, 2023

Incredible service and highly recommended

Nov 27, 2023

I’ve never recommended any business, person, or service more. Chris is the #1 greatest help to me and my family.

Nov 27, 2023

One of the best in Texas

Nov 27, 2023

These gentleman do excellent work. Walked through the process and even showed me the issue with the old seal. Can't recommend them enough.

Nov 27, 2023

This is a small town Mom and Pop repair shop these guys go out of their way to do the best that they can possibly do for you with your budget I was extremely impressed with them getting my car in and getting my car out in 5 days it's been working great the air conditioning is ice cold I don't want my car to break but if it does I know where I'm taking it

Nov 27, 2022

Chris and his guys do great work! If your vehicle needs work or you think it's something and it isn't? Whatever the case? Honest about fix, what it needs, and in a timely manner... Busy place because they are GOOD!! THANK YOU CHRIS AND THE BOYS MY 4Runner is running great!

Nov 27, 2022

Great work, with solid advice. Thanks

Nov 27, 2022

The owner and the other guy there are amazing! They helped with my car fast. He was straightforward about pricing. He didn’t want to add anything on extra than what I asked. Didn’t try to upsell, I told him what I needed done and he had it done fast and done well! Thank you!! Great local guys, funny and they genuinely love cars!!

Nov 27, 2022

These folks do incredibly good work, especially on major mechanical repairs. Chris is the most honest and capable mechanic I've ever dealt with. I've been taking my cars to him for over 22 years. My 1999 Ford explorer just passed 315,000 miles.

Nov 27, 2022

This is the best place to get your car maintenance done in Austin....Hands Down!

Nov 27, 2021

Chris is a great mechanic. Very affordable And fast. Best shop in Austin

Nov 27, 2021

Chris is the master. If I can't do it or don't want to Chris can!

Nov 27, 2021

Excellent service, very friendly family owned shop, very reasonable costs on maintenance.

Nov 27, 2021

Great place. Chris does pretty much everything. I had my El Camino done as well as my Excursion. He is fair all the way and I trust!! him.

Nov 27, 2021

Great shop. Honest work.

Nov 27, 2021

Guy was ok when I first used him but got more and more undependable. I personally had to walk in there to get my vehicle back because he kept lying to me on the phone week after week that he'd get the job done. Glad I'll never trust this dude with my car again!

Nov 27, 2021

My experience was great. I would definitely use him again and would recommend him to anyone needed an alignment and could not find a timely appointment in Austin. They took me the next day.