Allstate Auto & Truck Repair Inc.

Nov 06, 2024

I had the most disappointing experience with customer service. If I could rate it with negative stars due to the poor attitude and lack of assistance, I certainly would. While I acknowledge that the technicians are likely very skilled and knowledgeable about trucks—far more than I am—I do know what good service looks like. It's one thing to experience a delay of 24 hours when a part is damaged during installation or removal, but when that delay stretches to 4 days without any accountability, and the response is simply a dismissive “sorry about your luck,” that’s unacceptable. We lost three days of business, and the gesture of offering half off an oil change feels more like an insult than a solution. It might be time to retire if you no longer prioritize your customers. I strongly advise steering clear of Allstate and would rate them as low as possible.

Sep 06, 2024

Great service. Highly recommend. Helped me out when I was in a bind. I was passing through the area and broke down. They got me in right away and got my truck up and running same day. Thanks.

Aug 06, 2024

I encourage anyone to contact us on any substandard reviews, as there are 2 sides to every story. Unfortunately, we are seeing a lot of cases of new diesel truck owners getting shocked on the high cost of some repairs on diesel trucks, or they get a "deal" on a used vehicle and they bring it to us for repairs and they realize they now own someone else's problem at their expense. We do our very best to provide the best service at a competitive price. Unfortunately, there are just some customers you cannot make happy.

Aug 06, 2024

These people will hike the price on everything

Aug 06, 2024

This place is awful, my husband made 3 attempts to pic up his truck and each time they said it was ready but it would never start 8,000 dollars later its still not working and it was half fixed🤬 there charges are over kill to the consumer

Aug 06, 2024

Very professional. They keep you updated on the repairs

Jun 06, 2024

Excellent staff and quick repairs!!

May 06, 2024

It has always been a pleasure to do business with Rey and Tommy. Genuinely good people who does honest work. They really go above and beyond.

May 06, 2024

They are five star I was in an RV going from Fl to NY, My brakes went out, they was the only shop to fix RV brakes, They were professional and Rey and Bobby did a great job, they even stayed two hours after closing to get me home , They are first class, I will use them if i need repair and highly recommend them

Jan 06, 2024

Friendly attentive staff. Whenever I bring my work vehicle in, they usually get the work done the next day. Fast turnaround when you need your work of fleet vehicle done right.

Jan 06, 2024

Knowledgeable and great customer service

Dec 06, 2023

All I can say is, OUTSTANDING!

Dec 06, 2023

Great group of people

Dec 06, 2023

I highly recommend these folks for any type of repair on your car, truck, rv or semi! Very knowledgeable staff with honest people heading the team! They kept me informed every step of the way. I wouldn't go anywhere else!! 5 star service!!

Dec 06, 2023

Owning an RV is an expensive proposition, but worse than the outlay of money, is the nearly impossible task of finding a quality repair shop. From the first time that I spoke with Rey on through to the completion of the repair, it was stress free and smooth sailing. Anything that could be done to make the experience more enjoyable and accommodating was done. The techs are first rate, knowledgeable and pleasant. The diagnostic process and the fix were all carefully explained to me before going forward. As far as I'm concerned, there isn't anywhere else I'd take my rig in the future.

Dec 06, 2023

Terrible

Dec 06, 2022

Following the rave reviews on Google was a serious error on my part. Complete RIP-OFF. I never write negative reviews but I have to warn folks about this place. After waiting two weeks for my turn, Took my 28 foot Ford Four Winds RV in for repair of issues my truck has= Squeaky belt, oil change,ac blower in cab,etc. I explained these issues to guy that makes appointments. After paying $800 bill and 6 hours later- left this service center with only an oil change and piece of paper documenting the problems I knew I had...NOT one repair made!!! As a woman traveling alone in my hometown... I expected more. I agreed to paying for inspection but was charged 200 additional for EACH specific problem to be observed! They also knocked 2 of my silver lug covers off then told me I must have hit a curb!

Dec 06, 2022

Great service and customer service.. very reliable mechanics on hand and trustworthy

Dec 06, 2022

Great shop fixes just about everything under the sun. They don't know how to quit, they have a can do attitude about everything that comes in the shop for repairs.

Dec 06, 2022

I will not recommend to anyone

Dec 06, 2022

Provides complete understanding of repair work needed and savings. Fast and top-quality workmanship. I highly recommend Allstate Truck and Trailer Repair.

Dec 06, 2022

Ray and his team of technicians are so thorough! I can't say it enough the amount of detail they provide for diagnosis and ability to troubleshoot problems quickly and efficiently! I'll update more after I receive my vehicles back, but for now thank you all for the hard work and dedication to figuring out the problems with my buses!

Dec 06, 2022

These guys are great! My car broke down in front of their shop on a Saturday, and they could not have been more accommodating. Highly recommend!

Dec 06, 2022

This shop has good customer service, does good work and minimizes waiting time.

Dec 06, 2022

Truck repairs done the way they should be done. Brought mine in for A/C work and got a thorough diagnosis and overall visual inspection. The guys at Allstate were upfront about the work and made preventative maintenance suggestions based on age and mileage. Straight shooters and even hustled to get it done by Friday rather than hustling me! Special thanks to Rey and the technician. I didn’t catch his name but the mechanic gave a rundown on the repairs. Top notch customer service and this is now a go-to for my F-250 over Ford.

Dec 06, 2021

Awesome place.... Tommy & Rey will take care of you .... Only place my RV gets serviced

Dec 06, 2021

Finding someone to work on our RV has been a challenge, so we were grateful when Allstate said they would fix it. They did and they charged a reasonable amount. My only negative is that they were supposed to call both the extended warranty people and us before they worked on it. But that's a minor concern when you consider they let us bring the RV home without paying the bill - it was their fault the bill wasn't ready so it seemed fair. We'll settle up on Monday.

Dec 06, 2021

Great personal, know what they doing.

Dec 06, 2021

I am very pleased with the folks at allstate! Did a great job with very detailed diagnosis of problems that 3 other shops could not get rite!!! Very reasonable and fair pricing.very prompt, fit me in and got me rolling!!! Will be using allstate to do all my PM. Work.

Dec 06, 2021

Awesome people

Dec 06, 2021

Just had my gear shifter fixed on my RV. This place is very professional and a friendly , welcoming atmosphere. Rey is great. If you want your vehicle fixed correctly by professionals without breaking the bank then this is the place to go.

Dec 06, 2021

Ray is a dynamite manager! I brought a car hauler and another day cab to this shop to get them ready to sell. Ray really went above and beyond what any shop would normally do. I had never met him but he treated me like family. His team was timely and got the 2 semi’s and the car hauler trailer all fixed up and road and sale ready. He kept his promises and was extremely fair on the price. He is my “go to” for all my truck and trailer needs going forward. I highly recommend Allstate Truck and Trailer Repair. The value Ray brings to the table just brings it over the top.