Alpha Auto Collision Repair

Sep 27, 2024

Great service! Was able to work around my husbands schedule while being in the army. Great communication throughout the whole process. Made sure we understood what was being done to our car and why! Only place in El Paso we could find to fix a Mercedes in the same week. Can't recommend enough.

Aug 27, 2024

Outstanding service. Provides quality work. It is worth it. I would use again.

Aug 27, 2024

This guy is really something else. Took my 24 BMW XB7 pretty much brand-new car for a little chip repair and ended having the entire hood repainted at a real body shop. The car was worked on for 4 days and he put 6 coats of clear and it was a complete botched job. The owner promised to pay for the damage but of course when it came time to pay, he denied the ordeal. Real disappointed b/c I thought he would pay for the damage done to my car. I have the pictures and receipts for the other shop if anyone wants to research before going to this place. If you are looking for a cheap fix and do not care about quality of work, this is the place for you.

Jul 27, 2024

Good job on the body work , but poor job on the parts he suppose to put on the suspension. He forgot to replace parts on the suspension. I tried to get him to replace the parts but he was giving me excuses,he didn't call me back. Mario Marquez Jr. I pay you for work ,but you didn't have finish yet. Think twice to take your car here. You are in the wrong business Mario.

Jul 27, 2024

Horrible service lack of communication and by far the worst body shop I have taken my vehicle to. Absolutely poor work etiquette the owner Mario appalling and very rude does not stand by his word. Poor work done to my according to him old vehicle anyhow parts of my car went missing according to them were already missing I have proof of the inside of my vehicle before leaving my home. Also they said they put a new part I saw when they put used body parts to my vehicle which were also missing things to them and they said well at least it's better than when it got here. Excuse me Sir you were paid for your work. Never will recommend this place to anyone.

Jun 27, 2024

Took my car to Alpha because I was recommended of the exceptional work Mario and his team do. The paint was peeling from the sun and overall use it was a mess. Alpha took care of and from start to finish and I had my car a week ahead of what Mario told me. I'm very pleased with the end results.

Apr 27, 2024

Desperately needed electrical repairs done on my SUV. I sent a text and they responded very quickly. I drove to their location and was greeted promptly by the staff. I was offered water and a place to rest out of the sun. I was given a very fair estimate and a timeline for the repairs. I left my vehicle and the repairs were completed sooner than estimated. The final price was the same as the estimate. You could not ask for anything more. Very transparent and they stayed true to their word. I hope not to need repairs in the future, but if I do, they will be my first call.

Feb 27, 2024

Let me just say, this team took care of me from the day i got there, till the work was done. I had substantial damage to my frame and other suspension components that my car didn’t seem it would be back to normal again. They went above my expectations and made sure my car was fixed right, now drives better than before the accident. I even got to borrow a car so i wouldn’t be without transportation while the work was being done. The prices were fair, and their work was great. I’ll definitely be coming back if i have any future car issues. Thanks again!

Dec 27, 2023

thank you for helping me

Nov 27, 2023

"Alpha Auto Collision " Es un taller confiable y recomendable. El dueño Mario es una persona muy amable y con mucha experiencia. La pintura de mi carro estaba muy dañado por el sol y el con su experiencia me dejó el carro como nuevo. Estoy muy agradecida, la verdad no pensé que podría ver el carro como la primera vez que lo compre. ⭐⭐⭐⭐⭐

Nov 27, 2023

Auto Alpha Collision is simply the best. Ive been to other places but I rather come here. From the moment I brought my car in, I was treated with respect and professionalism. The owner Mario is very knowledgeable and has always answered any question I've had. Hes a good guy. They kept me updated throughout the entire process and their quality of work was impeccable. I've been to them twice now for my personal vehicle and once for my Business truck. I would recommend them to anyone looking for a reliable auto shop. - Brian

Nov 27, 2023

Excelente servicio, puntual , honesto 5 estrellas recomendado %100

Nov 27, 2023

Good detail work and paint job. You can’t beat the price for the job they did.

Nov 27, 2023

Great customer service very helpful pair prices I would recommend for sure

Nov 27, 2023

Hello everyone whoever will be reading this, leaving a review because I feel like it’s necessary I usually don’t leave negative reviews anywhere. I don’t like effecting someone’s business because a waitress was moody, or my food came a little bit longer I try to be more understanding when it comes to little things like that, but if ur a person that wants quality work done to your car like me then continue reading! First off I want to point out that I’ve been in the body shop business myself around 5 years, now I don’t practice it as my main job but fix my own cars here and there. I came to Mario’s shop first off because he had good reviews which idk how he gets them, So i thought he would do good work I just needed my frame pulled on my truck, at first Mario convinces you that he’s the best man for the job and he will do everything right.. I believed him give him the truck he did my framework halfway, and then I asked him to weld on the apron as he supposedly but half way and kept asking for more money. Eventually, I got sick of it, took the truck from him and finished it myself but when I put all my parts on my bumper wouldn’t match because he didn’t pull the frame rail all the way so I contacted him to ask if you can fix this all the way he told me he has no time kept making excuses. I said at least let me use your frame to finish the work that you didn’t finish all the way he told me to go elsewhere never took responsibility. Blamed the bumper but not himself, said pay me more and I’ll finish. He will keep milking u for more money to do something never takes responsibility of his work to make it right! Take the advice from a person that knows his work and go elsewhere. Mario does not have the skills of a professional body man! Maybe in some other areas I saw some of his work, his Bondo work and paint jobs are not good. He does not even have a paint booth. I really feel necessary to write this because I don’t want other people to get scammed by him! Here is some photos of the work that he did! That’s how he welded my truck I tore everything down and redid everything and hired a professional welder to weld it back on..

Nov 27, 2023

I got the best customer service and best price around town. Mario really knows how to do Awesome body work/paint job. My car looks Amazing and will always chose this body shop to do all my repairs from now on!! So glad I was recommended this local body shop.

Nov 27, 2023

I recommend this business and one of the best in El Paso I’m a man of 64 year old and I have never been never this happy with the results I would totally recommend this shop

Nov 27, 2023

Lleve mi carro después de un accidente y me lo arreglaron muy bien, estoy muy contento del trabajo, trato totalmente profesional

Nov 27, 2023

Mario is a man of his word, flexible with his time and dedicated to providing a quality service and product. I would definitely recommend him to my friends

Nov 27, 2023

Mario, was true to his word. Very satisfied with the restoration of my 2007 Toyota Tacoma. Even recommended to some family friends and they were also happy with the results.

Nov 27, 2023

So heres my experience with mario amd "alpha" auto colision: about a month ago i had a small colision, i found mario on google and decided to go with him because of his 5 star rating, BIG mistake! He first told me when i contacted him that he was not cheap but his work was one of the best in ep he told me his materials and all was the best of the best, he gave me a price wich was good at the begining,called me a few days later talking about he cant fix my hood i need a new one,we agreed on a new price (went up 400+ an extra 200 he charged me for a braket) my price went up 600 more . the day befpre i pick up the car he tell me he ended up fixing the hood and still charged me for the new one which he did not my hood has a big gap on the passenger side, but thats not my issue the issue is he completly messed up my paint job my hood and both fenders have specs of dirt and some nasty holes all over ,whe i asked him to fix it he agreed to fix it but instead of fixing it made it worst, took it back to get repainted , this guy painte, which i doubt he did, he burnt my paint and what i found more offensive, found his garage door remote in my car, gas missing, which leads me to belive they were driving my car arou nd very unhappy and deff not coming back for any future projects.

Nov 27, 2022

Exceeded my expectations. Mario did an excellent job repairing my Sienna. Will definitely recommend to anyone I know!

Nov 27, 2022

Great service and great price.

Nov 27, 2022

Owner provided excellent service and treatment. Fair and reasonable prices. Quality of work is perfect. Definitely recommend this shop!

Nov 27, 2022

Trabajo muy profesional! Buen trato y me dejaron el auto mejor de lo q esperaba!! Muy recomendado

Nov 27, 2022

Very nice and neat work! Love the car beatifull work!