Alpine Auto Repair

Nov 16, 2024

Great service, reasonable rates. Read between the lines on the few negative reviews. These guys are a real asset to the neighborhood.

Nov 07, 2024

I had my car break down right down the road from their shop, I was looking for local shops to get to my car as quickly a possible. They came out within 15 minutes and only charged me 50 dollars for a tow. They called me the next morning with their diagnosis and they where fairly priced for the work! They repaired my alternator and found an issue from a recently repaired transmission and they communicated with that shop and offered to take it to them for the repair. They towed it this morning and have been nothing but courteous and helpful. Highly recommend this shop! Thank you Alpine!

Oct 07, 2024

Hama is an actual angel and his team of competent mechanics will get the job done quick and easy. I know it’s challenging to get past the “at the gas station vibes” but this is the most trustworthy mechanic I have found in Portland and he won’t bullshit you!

Oct 07, 2024

I'm very happy with this new mechanic!!!!! There a reason why he's a 5 star rating!!! Because he's honest, and he's not going to cheat u and his work is amazing!!!! I'm so relieved that I think I found me mechanic f life !!!!! He put in a new replace oil trap on my volvo and did amazing job !!! Thank 😊 u !!!

Sep 07, 2024

Has helped me and my brother multiple times and is very generous- charges more than reasonable pricing, gets you in when you need it and doesn’t waste time. Don’t waste their time they won’t wast yours. 5 star business. Compare with any other mechanic around town it’ll be hard to beat Alpine !

Jul 07, 2024

Honest, best of the best, fast . Good people to take your car to. They will take care of you

Jul 07, 2024

Minus 5 stars for being unreasonable when I asked to have a conversation with the owner about a reasonable request that I had about making an alternative payment arrangement for services. Because they refused outright despite ample evidence that I can and will pay, and me being an honest and trustworthy member of our neighborhood communities, I dug in my heels a bit to try to get them to get the owner on the phone so that I could discuss things with him. This was perceived as unacceptable from them, and so they escalated it to the point of refusing to take my payment, impounding my car behind a barbed wire locked gate, lying to me and the police numerous times about one of them being the owner/not being the owner, forcing me to delete videos I took (permanently from servers as well) to ensure my safety, threatening to sue me, and calling the police on me. Having remained calm throughout most of this while they became increasingly aggressive and loud, I welcomed the police who immediately understood the situation and my attempts to communicate with the owner, de-escalated, helped me by getting the workers to allow me to finish the transaction without further harassment over my reasonable attempt to conduct business in a way they didn't understand (aka while being a woman who wouldn't bow to their vindictive authoritarian approach to doing business). Plus one star for the initial experience where they gave me a loaner car for the day while the service was getting done. Minus one star for the intense level of rudeness and disdain that I experienced there. *Edit 7 months later: I am just seeing the owner’s response. Wow! Look at all that yelling all caps. Just wow. Also, the wheels and brakes they repaired are making terrible noises and feeling extremely unsafe to drive on. And even though the work is under warranty, I do not feel safe to return where so much aggression was directed at me.

Jun 07, 2024

I cannot speak highly enough about Hama and his crew. Everyone I worked with and spoke to were so nice and helpful! I got so many estimates from different places for the auto body repair work I needed, and his was by far the most fair quote I received. That mixed with their excellent customer service, and the stunning work they did on my car, I’m just so grateful! I come from a small town where my dad was our mechanic, so when I moved to Portland nearly 10 years ago I’ve been looking for a small shop that feels honest, chill, and trustworthy. I’ve been pretty dissatisfied and disheartened by most of the dudes I’ve interacted with, and im so happy and relieved to feel like I’ve found my place. Thanks yall!

May 07, 2024

Amazing service and people

May 07, 2024

Great people great customer service! Hama is so kind and really cares about his customers and getting things done right

May 07, 2024

Hi, A month ago I took my old Mercedes to them on a recommendation (I waited a month to review them to make certain it still works ..... and it works great)!. Before, It would not start consistently. They went over and above on so many levels. They are a Family business. Seems like MO, the son, runs it but his Father and Brother work there (I think),,,we had troubles w/ the battery and some other issues and they drove two times to my residence to assist me and ultimately let me use a 'borrow' car over the weekend. Anyway, they are great and knowledgeable, and I will be returning! :-) A very good family business Thanks MO and family Sincerly DanO'

May 07, 2024

best of the best. great, honest work! been my mechanic for years, highly recommend 👍🏾

Apr 07, 2024

My transmission went out and they had a tow truck tow it for me and also gave me a good deal for break pads I needed as well. Everything was fairly priced and seems like they did a good job since the car now moves which it did not before. And a little advice for anyone thinking of buying a ford edge just drive the pos of a cliff right when you buy it and end your misery before it starts anyways that is all. I would recommend this place.

Apr 07, 2024

Once again, Alpine Auto Repair went above and beyond in helping me with new tires for my Mercedes Benz!!! I am incredibly thankful, grateful and happy that I found Alpine Auto when I moved here a little over a year ago!! What a wonderful thing to have piece of mind whenever I need to have anything done on my car!! I will never go to any other repair shop! Hama is so courteous and easy to work with, and all the mechanics are great, especially the senior mechanic! Hama always gets me in quickly and the work gets done quickly as well! The prices are very reasonable and the work top notch!! I recommend Alpine Auto for all of your auto repairs and maintenance! Thank you Hama!!!

Apr 07, 2024

Hama is the real. Deal bring your car here he will get you right best macanic in Portland 💯💯 easy to work with and he knows what he’s doing. Thank you Hama 👋

Feb 07, 2024

Fast, fair and affordable! The service was great. Was informed about problem, cost and time frame of repair needed. True to their word was done in time they said and cost was exactly what they quoted me. No surprises here. Just good quality service all around. Recommended 10/10. Thanks Hama!

Feb 07, 2024

I took my wife's Prius C for repair of a tire we thought had a slow leak. After dropping it off, I recalled it was time for routine oil change/lube service, so I called. They added it to the service request, and got it done by the end of the day. Excellent service!

Feb 07, 2024

Place is on point. Hama is the real deal. Super friendly and gets the job done. Came in twice and both times received my car the same day. I highly recommend.

Jan 07, 2024

After buying an older Subaru from someone who lied about previous work that had been done on it (obviously was not aware at the time), my car died and I had to get it towed to the shop. They quickly got back to me saying that I blew a head gasket, in addition to needing a new water pump, timing belt, spark plugs, and front brake pads... all things I thought had already been done as preventative maintenance by the previous owner. I knew the head gasket alone would not be cheap, so was really nervous to hear the price to fix everything, but they worked with me to get a reasonable price for parts and labor. When I picked my car up, I found out that I also had a bad wheel bearing they replaced for free, and that one of the mechanics took my car for a longer distance test drive to ensure everything was working well. As soon as they started up my car and backed it out for me to leave, I could tell that my Outback's engine was happier and healthier. I couldn't recommend these guys enough, they're all very genuine and kind. Thank you so much once again! :)

Jan 07, 2024

Probably the best experience I've ever had with an auto mecanic. Honest, skilled, understanding, timely. I've found who I like and I will recommend to friends.

Dec 07, 2023

Also honest and fair. Great mechanics.

Dec 07, 2023

Great, fast and friendly service. I brought my F250 in for a Synthetic oil change and they were busy with several cars, but they still got my truck finished quickly and cost less than anyone else around. I will definitely use Alpine Auto Repair for all my repair needs.

Dec 07, 2023

Honest people who reassured me my cat was fine after jiffy lube tried to convince me I needed a break line and transmission flush. Thank you for saving me $300! I’ll be taking my car here from now on for sure😄

Dec 07, 2023

I am beyond grateful that I have found this shop. They go above and beyond, and charge extremely fair prices. I am a woman with a classic car and I trust them completely. This is a wonderful small family business who does things right. My car also has never run better! Thank you!

Dec 07, 2023

My car was vandalized when some loser tried to steal it. Alpine was able to get used parts during the pandemic so I could get my car back promptly. Very nice people to work with.

Dec 07, 2023

Old Toyota Corolla was making more noise than usual and was running sluggishly; took it to our regular shop who told us that it's just a natural progression for "sludge engines." The engine light came on one day, and unsatisfied with the old assessment, I checked for other shops around, saw Alpine's positive reviews, and was able to have the car seen early the next day. Hama was quick with his diagnostic, was clear and forthright about the cost and timeframe, and when the check engine light lit up again, they prioritized getting my car in and out to replace the O2 sensor. Car cleared the DEQ just recently with no issues! Thanks again to Hama and everyone at Alpine Auto Repair.

Dec 07, 2023

Outstanding service at a honest and very reasonable price. Helped us get our Air Conditioning back in service in the middle of a cross country move in July. If we lived in the area I would use Alpine Auto again for anything needed on our car!

Dec 07, 2023

They were able to get me in super fast for an appointment when I had desperately needed one. They are honest, fair and really great people! I will be taking my cars here for as long as I am driving!! :) Highly recommend this and have told many others to take their cars here.

Dec 07, 2023

Boo. It’s really a Zero. Having high respect for mechanics, as my father was a mechanic and owned a family-run auto parts business, I offer my experience with the new owner/s. Several months ago I took my old car into this convenient neighborhood auto shop. My daughter also lives in the neighborhood and had taken her car there with the old owners (at least they were pleasant, so now she’s done with the new owner’s too)! I needed an assessment of necessary repairs to sell my old car to find out if repair costs out-weighted benefits. Repair costs were too high for the return for me. The mechanic knew why I was having the assessment, and I paid for his time. He was outright rude when I told him I wouldn’t be doing the repairs. I understand wanting the repair business, but his attitude needs an overhaul! When I need work done on my shiny new car, it won’t be there, no matter the convience. I’ve asked them for air in my tires a few times over the past couple years and he was equally as rude (I have severe back and knee issues, and as a result, am considered disabled and await surgery, so self-serve is extremely difficult for me). My tire pressure sensor went on yesterday, so today in my new car, I stopped for air … he was equally as rude and wanted $5.00 to do it. $5.00 wasn’t the issue, it was his rude attitude. I would have waited or returned at a time convenient for him. I then drove to the Chevron on 17th & McLaughlin to do self-serve where an attendant standing nearby, quickly came to my window and cheerfully asked if he could air my tires. If you’re a service station and can’t take time out to air customer tires, I understand but get an air pump outside for the customers you make your money from —and be kind. If he had offered, I would have waited or gone back at a more convenient time for him.

Dec 07, 2023

Dr. Hama is an excellent diagnostician....so the title. I don't want to praise the Dr. too much .... might not have time for me in the future. EXCELLENT!

Dec 07, 2023

Hama and his team are freakin awesome. Absolutely personable and professional. I don’t go anywhere else. Super thankful for him and his top tier service!

Dec 07, 2023

Hama is the best! I went there for oil service, breaks, and to replace my water pump. Got a great price and they had my car back to me in a couple days. Outstanding service and good prices. What more can you ask for.

Dec 07, 2023

I been coming to this shop for all my car problems and always got a great experience with this place. Job always gets done and super quick and price is fair! I would definitely recommend this shop for any issue you have with your car !

Dec 07, 2023

I visited three different garages but was unable to get a solution to my car's problems until I went to Alpine Auto Repair. The father-son family business was incredibly fast in identifying the issue and now my car is in better condition than ever. They maintain full transparency with their customers and I would highly recommend them to anyone!

Dec 07, 2023

I wanted to express my appreciation for the outstanding work they did on my car. Your team’s expertise and dedication in fixing my car were truly impressive. I’m very satisfied with the quality of service, the efficient turnaround time, and the reasonable pricing. Thanks for ensuring my car runs smoothly again. I’ll definitely be returning for any future automotive needs. This is so far the best shop in Portland. I highly recommend this place.

Dec 07, 2023

I'm happy to have found a place trustworthy! Hama took care of my Honda before a 16hr drive. Was honest with a fair price. Highly recomend!!

Dec 07, 2023

Poor customer service. Extremely rude owner. We arrive at 9:30am for our set appointment time, they tell us it will be 30 minutes for the oil change. We go on a 45 minute walk and return and the car hasn’t even been touched. The guy then has an attitude and refuses to service our car because we asked why it had not been taken back. Extremely shady location, poor customer setvice, and the owner has a childish attitude.

Dec 07, 2023

amazing service and amazing people ❤️