ALTA MERE AUTO CARE

Jan 31, 2025

Did a walk in was very friendly, quick, and great prices 🙂

Jan 31, 2025

First time experience, customer service very appreciative. Very knowledgeable, and prices are very affordable towards other companies. Look forward to getting more services done here with everything they offer.

Jan 31, 2025

Great service and fast

Jan 31, 2025

Such sweet staff up front. They are quick and efficient!

Jan 31, 2025

They are very convenient since I work at Lockheed and can just walk to work (get my steps in) and walk back when I finish up and my car is always ready. The folks there are very good at keeping you posted on status of repair and always finish up by the end of the day. I needed new tires and dropped off my truck once they arrived. Turns out they ordered the wrong size. They apologized, got the right tires on, but replaced it with a better tire with better warranty (on purpose) and did not charge me more. Thank you Mo!

Jan 30, 2025

I checked my car at auto zone it showed simple problem, I took it here to fix they said we charge 500$ to say what is wrong, they opened my enjine cost me 7500$ and couldn't fix it. This business is a real scam

Jan 30, 2025

The service at this business is amazing. Brad went above and beyond for us. The prices are very fair and the techs here have a lot of experience

Jan 30, 2025

This company did a great job on my car. They also found someone to do aesthetic work so my car looked like new when I picked it up! Personable and friendly staff. Highly recommend. Having written a book on customer service (Tattoo), I appreciate great service when I experience it!

Jan 23, 2025

No nonsense place to get a fast $40 Oil Change with REGULAR Oil. Easy access in and out. They work on vehicles as well. They handled my new car with kid gloves.

Jan 16, 2025

I LOVE THIS PLACE AND RECOMMEND EVERYONE I KNOW TO ANY OF THEIR LOCATIONS , EVERYONE IS SO HELPFUL AND THEY COMMUNICATED SO WELL ABOUT THE MAINTANCE MY CAR NEEDS

Jan 16, 2025

I’ve been coming here for years. i had an issue that was resolved peacefully and quickly. I am very appreciative

Jan 06, 2025

Alondra was the best and everyone was so helpful and nice

Jan 06, 2025

Do not go here I repeat do not go to this place. They are known for scamming people. I went in and they told me I needed a new engine and charged my almost 6,000.(only needed a new spark plug, just a few bucks) I told them I didn’t have that of course so I refinanced through three different companies of out ignorance and trusting they word. When I was told by multiple people to go get my car back I went in the next business day and they had not touched my car and it was still sitting in the same spot as before. They claimed they had already ordered the engine and I even asked for proof which they never provided. They let me take my car but said I still owed $1650 b/c they had to order the part. They lied lied and lied. They canceled one loan and told me that I couldn’t cancel the other two even tho they tricked me and lied to me. When I called one they said they actually could cancel it but this crooked place told them I received services for them which I never had. They are so crooked and big time scammers. They will get what they deserve. Just save yourself the trouble and go find trustworthy mechanics versus crooks and thugs. Don’t be fooled they are horrible people. Also they try to tlk u into leaving them a good review but don’t do it. Read all the one star comments and you will see

Jan 06, 2025

They advertised as "affordable oil change," and they DO! My care takes 6 quarts, and it WOULD gave Bern $70. I was a first-time customer when I called. I asked about coupons, and the gal I talked to, Elandra (sp?), told me, "You might be able to find some online." I hung up and wasn't considering going there as it's 11 miles from my house. A minute later, Elandra called me back and directed me to a 15% off new customer coupon on their website. That clinched it for me. Very smart and good customer care on her part! Rare these days.

Dec 06, 2024

U want honesty! These reviews are here from people they paid!! DO NOT TAKE YOUR CAR HERE! I’ve been with for 4 years! On my car it cost $700 to “fix my car” and 2 days later they acted like they didn’t know what was wrong! It was the same thing they fixed! Today my husband told them to do the diagnostic on his car. They told us it was only a cable! And $30 cable from auto zone! It cost $430 total! Then after they “fixed” it and he paid them they told him it’s not fixed and it’s going to cost $400 more dollars! Why they didn’t say that the first time? Why wait until after and make us spend $400 for NOTHING! The car still is t fixed!! SCAMMERS!!!! And Heres the thing! I had the same thing replaced LAST YEAR By THEM!!! I paid for the part after 2 times they didn’t fix it correctly!! I had to keep taking it back because they didn’t fix it correctly! This time they broke my husbands side mirror!! But play stupid like they don’t know anything! Several people were they saying “I don’t want to keep paying for the same thing over and over!” They are scammers!!! I will be talking with a lawyer because they can’t keep doing this to people!! New owners or not! They think they are above being sued! I’m also going to file’s complaints with BBB and whoever else!! They need to fix this!! DONT TAKE YOUR CAR HERE!!! They haven’t heard the last of me! I won’t stop until they shut down or they fully offer a refund or fix the car!! Don’t let the elderly go here because they take advantage of them too!!! It needs to stop and be shut down!! I make no threats!! They have not heard the last of me! And don’t contact us less your fixing the car for free or offer a refund. U may speak to my lawyer!!!

Nov 06, 2024

Amazing!!!! My son had his car fixed and due to a faulty part it broke down again after about 3 months. They went above and beyond to help us get his car fixed. They were polite, courteous, and honest. They had his car fixed and returned to us within 24 hours! Best experience with an auto shop I’ve had.

Nov 06, 2024

Great customer service and rapid turn around on repairs and maintenance. Very reliable !!

Nov 06, 2024

Great service and attention!

Nov 06, 2024

Great service!

Nov 06, 2024

I got my AC fixed before spring this year was offered a financial program option to pay off $350I signed up and agreed an automatic payment I am still being charged it went from $350 to now $950 payments that won’t stop auto drafting from my back account very disappointing with the financial option was a total scam I should have just paid the $350 up front smfh!

Nov 06, 2024

I just love this place very nice people

Nov 06, 2024

I recommend anybody to come here great customer service

Nov 06, 2024

Meh. Went here many times with a friend for his car. They're all very complacent. The mechanic(s) ALWAYS get it wrong. I fear this place may be up-selling for unnecessary parts. I'm sending in a better mechanic for minor repairs on his car. Look to tiktokfor a video soon to be released. Remember buyer be ware. I'm not bothered if Trump owns the place. I'd prefer to have an auto fixed for a fair price. Upon having another garage have a look. They fixed it no bother. No diagnostic charge of 90 bucks. You guys should do better than this.

Nov 06, 2024

Phenomenal shop!

Nov 06, 2024

So happy with their service they got me in and out in no time and I was in neeeeeed of an oil change! Affordable pricing! Absolutely amazing service

Nov 06, 2024

The best auto repair shop in Fort Worth I’ve came here since I’ve lived here and I won’t go anywhere else they have the best prices very reasonable not like most shops charge an arm and a leg

Nov 06, 2024

Very friendly and informative about concerns foe my car

Nov 06, 2024

Very helpful and fast

Nov 06, 2024

Cannot express my gratitude in enough words. My timing belt broke going down the highway on a Saturday. Stressful is an understatement. Called these guys and Brad sent me a tow driver to bring me and my vehicle to them. Driver was super sweet. Upon arrival Brad had personally taken the time to diagnose my car in less than an hour. He didn't sugar coat the situation and was totally honest about the issue and my options. When it was determined my vehicle was no more, Miss Q consoled my hot mess of a self and they made the whole awful situation much easier to swallow. And to top it off they arranged for their shuttle driver to take me home even though I live quite a ways away. These people are wonderful, honest, quick, efficient, sweet, and just overall fantastic individuals and I'm so thankful they are the shop I ended up at. Would recommend them to anyone in a heart beat!! Thank you guys for being so great!!

Oct 06, 2024

10 stars got me in & out fast

Oct 06, 2024

Great experience, workers really friendly and work completed in a timely manner. Would definitely recommend 10/10

Oct 06, 2024

I got my AC fixed here and they did a AMAZING job ! Wiley will reassure you , and diagnose your problem no issues ! As well as quote you the best possible price ! Jackie greets you like an old friend as soon as you walk in 🗣️. She makes sure your vehicle is done on time and makes sure you receive all of your paperwork that’s needed . She will go out of her way just to help ! This place is absolutely awesome and the people here are AMAZING!!! Highly recommend this place to anyone interested 🗣️✔️🙏💯

Oct 06, 2024

They are the best ever great customer service from the time you walk in until you leave the building the energy is great and they have fast moving people recommend this place for your oil change