ALTA MERE AUTO CARE

Nov 20, 2024

U want honesty! These reviews are here from people they paid!! DO NOT TAKE YOUR CAR HERE! I’ve been with for 4 years! On my car it cost $700 to “fix my car” and 2 days later they acted like they didn’t know what was wrong! It was the same thing they fixed! Today my husband told them to do the diagnostic on his car. They told us it was only a cable! And $30 cable from auto zone! It cost $430 total! Then after they “fixed” it and he paid them they told him it’s not fixed and it’s going to cost $400 more dollars! Why they didn’t say that the first time? Why wait until after and make us spend $400 for NOTHING! The car still is t fixed!! SCAMMERS!!!! And Heres the thing! I had the same thing replaced LAST YEAR By THEM!!! I paid for the part after 2 times they didn’t fix it correctly!! I had to keep taking it back because they didn’t fix it correctly! This time they broke my husbands side mirror!! But play stupid like they don’t know anything! Several people were they saying “I don’t want to keep paying for the same thing over and over!” They are scammers!!! I will be talking with a lawyer because they can’t keep doing this to people!! New owners or not! They think they are above being sued! I’m also going to file’s complaints with BBB and whoever else!! They need to fix this!! DONT TAKE YOUR CAR HERE!!! They haven’t heard the last of me! I won’t stop until they shut down or they fully offer a refund or fix the car!! Don’t let the elderly go here because they take advantage of them too!!! It needs to stop and be shut down!! I make no threats!! They have not heard the last of me! And don’t contact us less your fixing the car for free or offer a refund. U may speak to my lawyer!!!

Nov 06, 2024

Cannot express my gratitude in enough words. My timing belt broke going down the highway on a Saturday. Stressful is an understatement. Called these guys and Brad sent me a tow driver to bring me and my vehicle to them. Driver was super sweet. Upon arrival Brad had personally taken the time to diagnose my car in less than an hour. He didn't sugar coat the situation and was totally honest about the issue and my options. When it was determined my vehicle was no more, Miss Q consoled my hot mess of a self and they made the whole awful situation much easier to swallow. And to top it off they arranged for their shuttle driver to take me home even though I live quite a ways away. These people are wonderful, honest, quick, efficient, sweet, and just overall fantastic individuals and I'm so thankful they are the shop I ended up at. Would recommend them to anyone in a heart beat!! Thank you guys for being so great!!

Oct 30, 2024

Meh. Went here many times with a friend for his car. They're all very complacent. The mechanic(s) ALWAYS get it wrong. I fear this place may be up-selling for unnecessary parts. I'm sending in a better mechanic for minor repairs on his car. Look to tiktokfor a video soon to be released. Remember buyer be ware. I'm not bothered if Trump owns the place. I'd prefer to have an auto fixed for a fair price. Upon having another garage have a look. They fixed it no bother. No diagnostic charge of 90 bucks. You guys should do better than this.

Oct 30, 2024

Very helpful and fast

Oct 27, 2024

10 stars got me in & out fast

Oct 27, 2024

Amazing!!!! My son had his car fixed and due to a faulty part it broke down again after about 3 months. They went above and beyond to help us get his car fixed. They were polite, courteous, and honest. They had his car fixed and returned to us within 24 hours! Best experience with an auto shop I’ve had.

Oct 27, 2024

Great customer service and rapid turn around on repairs and maintenance. Very reliable !!

Oct 27, 2024

Great experience, workers really friendly and work completed in a timely manner. Would definitely recommend 10/10

Oct 27, 2024

Great service and attention!

Oct 27, 2024

Great service!

Oct 27, 2024

I got my AC fixed before spring this year was offered a financial program option to pay off $350I signed up and agreed an automatic payment I am still being charged it went from $350 to now $950 payments that won’t stop auto drafting from my back account very disappointing with the financial option was a total scam I should have just paid the $350 up front smfh!

Oct 27, 2024

I got my AC fixed here and they did a AMAZING job ! Wiley will reassure you , and diagnose your problem no issues ! As well as quote you the best possible price ! Jackie greets you like an old friend as soon as you walk in 🗣️. She makes sure your vehicle is done on time and makes sure you receive all of your paperwork that’s needed . She will go out of her way just to help ! This place is absolutely awesome and the people here are AMAZING!!! Highly recommend this place to anyone interested 🗣️✔️🙏💯

Oct 27, 2024

I just love this place very nice people

Oct 27, 2024

I recommend anybody to come here great customer service

Oct 27, 2024

Phenomenal shop!

Oct 27, 2024

So happy with their service they got me in and out in no time and I was in neeeeeed of an oil change! Affordable pricing! Absolutely amazing service

Oct 27, 2024

Super friendly staff! They were quick to get my oil changed at a decent price and are willing to work with you.

Oct 27, 2024

The best auto repair shop in Fort Worth I’ve came here since I’ve lived here and I won’t go anywhere else they have the best prices very reasonable not like most shops charge an arm and a leg

Oct 27, 2024

They are the best ever great customer service from the time you walk in until you leave the building the energy is great and they have fast moving people recommend this place for your oil change

Oct 27, 2024

Very friendly and informative about concerns foe my car

Sep 27, 2024

Did great and was quick !

Sep 27, 2024

Do not bring your vehicle to this shop. You will have to pay more to get the repairs done after they finish. They will blow smoke up your butt and say something else need to be repaired.RUN🏃🏽do not go there for repairs.

Sep 27, 2024

Good people

Sep 27, 2024

Great place to get your vehicle worked on! They have worked on multiple vehicles for me and always give great service and fix all the problems I’ve brought to them. Highly recommend

Sep 27, 2024

Great service , fast , great prices, amazing customer service.

Sep 27, 2024

I always come here for my oil changes. Fast, friendly, professional and affordable. I highly recommend.

Sep 27, 2024

I went in for an oil change. It was fast, and they got me in and out in about 30 minutes.

Sep 27, 2024

I would recommend anybody to come here. Everyone here makes you feel comfortable about getting anything done to your car. They are very professional and prompt. They are very reasonable as well. They explain everything down to the wire so it won’t leave you confused. Jackie at the front counter is very helpful and she answers any and all questions you have. She really knows her stuff. But again if you are looking to get an oil change or full service this is definitely the place to come. I’ve been coming here well over 15 years and will continue.

Sep 27, 2024

They are very good people !! And will get you in and out with no problem!!

Sep 27, 2024

Very great job on the work that was done

Sep 27, 2024

Thank you Brad for renting us a vehicle so my mom can make her doctors appointment and I can get to work as well. This helps us out so much.