American Automotive, LLC

Nov 07, 2024

Fast. Friendly. Very inexpensive. They do a great job and at a reasonable rate. What a first time impression and treatment. I found a new mechanic.

Nov 07, 2024

Our car’s battery was completely dead after Hurricane Milton, and so options were already limited in getting our car fixed so we could return home. American Automotive was happy to fit us in shortly after they opened. I didn’t have to wait any longer than an hour from drop-off to pick-up, and we were able to get back on the road and head home. Future customers are in good hands here.

Sep 07, 2024

Dropped off a couple tires for them to mount on my old wheels did an excellent job. It was pouring rain and the one guy in back loaded my van with the Tires that were just mounted in the pouring rain so I didn’t have to get wet awesome!!!

Aug 07, 2024

I left a detailed message about the repair I needed, and no one ever got back to me.

Jun 07, 2024

This place has really changed over the last 6 to 8 months. Used to take my vehicles there all the time. Now, when you take them, nobody follows up,, and forget about anyone answering the telephone, because I have been calling for four days no one will answer or return my call. Won’t be going back there anymore.

May 07, 2024

Great job. Great prices. Honest I will go back and I recommend this place

Mar 07, 2024

Above and beyond. Very trustworthy

Feb 07, 2024

Awesome job fixing my car,great service

Feb 07, 2024

Great experience. Thank you guys for getting me on my way.

Feb 07, 2024

My usual shop was unable to look at my truck, so I had my wife drop it off here. They were very thorough and got my truck taken care of in a timely manner (under a time crunch). At a very reasonable price. Thanks again very much appreciated. They have earned my business from here on out.

Feb 07, 2024

They were just great. We got stuck by a "S" belt. They got us back on the road in an hour and A Lot cheaper than I thought.

Feb 07, 2024

This is a great place to get all of your car or truck or in my case my jeep they did a great job thank you so much. I will recommend your shop to everyone of my friends and family!!!!!

Feb 07, 2024

Well they took me at my appointment time and they were brought thorough to help me as much as they could Thank you

Feb 07, 2023

3 weeks waiting for our vehicle. When we went to pickup, there was no people to be found anywhere. All keys on shelf, vehicles all opened with keys inside. I called and no on answered so we had to go back to pick up later. Overcharges for the bill and I asked for the 10% discount for seniors or veterans and the cashier didn't want to honor the discount. But finally discounted to more than the original quote. I might try them again and give them another chance. But very strange way to do business.

Feb 07, 2023

As always the service is outstanding

Feb 07, 2023

Been there four times, the last two were enough for me. Jan 2021 had them install a tie-rod and brake hose, got home and looked under hood and brake fluid all around the master cylinder and engine compartment. and frame where hose was replaced and rear wheels where they bled brakes. I liked Bruce the service writer he was straight up, fair and knowledgable, I know because I worked in the automotive business a long time and was a mechanic. Nonetheless, April of 2022 my radiator transmission cooler blew and had to get my transmission rebuilt so called American Automotive to get the engine flushed. I spoke with Tonya who took over for Bruce, as we spoke and I explained my situation she began to explain what was necessary in order to clean out the coolant system. I told her I understood because I was a mechanic and was in agreement with everything she said and added, "you have to drain the engine block by taking the drain plugs out". After keeping my vehicle for two days and a $ 321.00 bill Tonya called and told me my car was ready but would have to come back after a couple of thousand miles to drain the system again because they had left additive in to clean out the system. Well I knew at that point the job was not done correctly. .Every mechanic knows when this cross contamination of fluids happens that you have to drain the engine block. So when I came to pay my bill I asked Tonya directly if they pulled the plugs on the block and she said "yes". So got home and checked, and they didn't even try to get the plugs out. So took it to another shop where they kept the car for a couple of hours, charged $110.00 to do it correctly the first time. Lastly, I've seen some stupid things working in the business, but this was total incompetence across the board.

Feb 07, 2023

Excellent awesome honest shop which is hard to find. Me, my friends, and family take our vehicles there.

Feb 07, 2023

Great service, kept me notified of my vehicles status, honest, and my car now runs.

Feb 07, 2023

They were great! Super busy but diligent, they got our truck fixed as quick as they could. Taunya was great and very responsive. They have decent prices and great diesel mechanics.

Feb 07, 2023

Very friendly and knowledgeable. The prices are fair and service excellent.

Feb 07, 2022

Awesome service!

Feb 07, 2022

Excellent service, honest staff

Feb 07, 2022

Good work. Fair price

Feb 07, 2022

Honest shop and honest prices. Great technicians

Feb 07, 2022

My truck works good

Feb 07, 2022

Very understanding. Affordable. They are very nice and knowledgeable. No person on earth wants to fix a broken vehicle. They make it much easier to take on the grief of a broken vehicle. I highly recommend.

Feb 07, 2022

Very unprofessional customer service. Receptionist wouldn’t allow the “secondary mechanic” to explain what he saw after inspecting my vehicle. If he’s not qualified to Speak, how is he qualified to work on vehicles? Eventually. Drew came to the front to explain what was found. He was very annoyed to have to speak with me directly and that is simply not the way to gain the trust and loyalty of clients. After asking around, others have had to return to the shop to have the same problems corrected multiple times. No thanks. All around zero stars. Drew, when you go to the doctor, are you satisfied with the receptionist explaining what the doctor finds? This shop must have changed hands, different mechanics and staff. Not costumer oriented.