American Tire Lube & Automotive
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Review highlights
"It has a clean waiting area and the service is always good and fast. And the prices are reasonable."
"A comfortable atmosphere with a place to get work done while I wait."
"Quick oil change , in and out service for a great price"
Overview
Categories
Auto repair shop, Auto tune up service, Mechanic
Directions
3518 Memorial Dr
Decatur, GA, 30032
Phone number
Call: (404) 963-7481Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
10:00 AM - 4:00 PM
Description
At American Tire Lube & Automotive, we’re dedicated to providing top quality auto repair and maintenance services to our customers. As a family owned and operated business, American Tire Lube & Auto auto repair shop, we truly care about the services we provide. We promise that you’ll find friendly faces and competitive prices at our auto repair shop! It’s the Total Difference – the warm handshake, the friendly smile, the good deal, the fair price – the trust we earn when we go the extra mile so you can drive that extra mile.
Reviews (29)
Oct 06, 2024
This was my first visit to American Tire Lube after moving close to the area. The staff is very friendly and professional. You can't beat their prices either! The time it took them to do an oil change was under 30 minutes and I didn't even have an appointment! I would highly recommend this location and their services.!
Oct 06, 2024
quick easy service and nice wait room
Oct 06, 2024
I came in Friday morning for an oil change with no appointment, and they took care of me in no time. I’ll definitely be back!
Aug 06, 2024
Fast and friendly service. I’ll be coming back for my next oil change
Aug 06, 2024
Great customer service and quick. Very helpful with recommendations too
Aug 06, 2024
I wish I could give them zero stars. At first glance this seems like a great shop. I took my car here to get a diagnostic check, because my check engine light was flashing. After pulling the codes, they informed me that three codes were popping up and they had no idea what could be the cause of the issue, BUT they suggested replacing the knock sensor on my 2011 Hyundai Sonata. I was told that if replacing the knock sensor did not fix my car issues, that I would only be charged $75.00 for the diagnostic check. They replaced the knock sensor, costing me about $450 with parts and labor; however, I drove the car only 2 miles before the check engine light came back on. I attempted to bring my car back, but then my car cut off on me and would not start. I called them back letting them know what had happened and how I would need a refund for the knock sensor and only need to be charged for the diagnostic check like we discussed. I was told that they would not be honoring their word and even got hung up on after voicing my frustrations. Luckily, I listened to my gut telling me to take my car somewhere else, where they found a leak in my radiator. American Tire Lube not only reneged on their verbal promise to me, but also failed to do a thorough check of my vehicle to discover the real issue. This unfortunately, cost me time and money. Spending $450 for a sensor that I later discovered was under warranty. I highly recommend you find another shop to take your vehicle. They can not be trusted no matter how nice they seem on the phone.
Aug 06, 2024
My car overheated nearby. I callled around. Harry with American tire seemed really nice and accommodating over the phone. The price quoted was cheaper than everyone else’s. While waiting in the customer waiting area, was the cleanest I have seen in an auto shop. Will definitely come back.
Jul 06, 2024
Great sevice
Jun 06, 2024
Great quality and speedy service!
Jun 06, 2024
Really great customer service and knows the family. Comfy waiting room and quick service. Thank you for being our go to oil change spot!
Apr 06, 2024
I just want to take my time to warn the people out in Georgia that this place is terrible my vehicle these people had over a year I spent over $4300 dollars these people ruined my vehicle. I brought it to them in good condition every single time they tell me to come and get my car there was something more worse wrong with it. I would advise anyone to let these people do serious work on your vehicle. The mechanic is homeless drug addicts, and then you will ruin your vehicle and tell you you brought it in that way I personally wouldn’t stop at nothing until I get my money back. They got one star from me and that’s because Allow me to Go below that
Apr 06, 2024
Seriously the best shop you could ask for. They got my brakes fixed in no time and really helped me out. Staff was chill and friendly, the place is clean, and the prices are nothing to complain about.
Apr 06, 2024
Stopped by early Saturday morning for an oil change - brought my own oil and filter, which was no problem, just paid a fair price for labor. I was in and out in 20min. Service was good, friendly gentleman behind the counter. Will return
Mar 06, 2024
Great job on getting my oil plug loose. I had a very good experience and I definitely recommend this place!
Feb 06, 2024
AVOID THIS PLACE. They create fake problems and overcharge. NOT TRUSTWORTHY. RUDE CUSTOMER SERVICE BY OWNER INSIDE. AVOID AVOID!
Feb 06, 2024
Affordable prices. Great customer service and quick!
Feb 06, 2024
Drove in and asked if they could handle a much needed repair. Techs jumped on it and completed the task in less than an hour. Also definitely the cleanest and most organized waiting area I have been in for a auto repair facility. Owner is very professional and polite
Feb 06, 2024
Good service
Feb 06, 2024
Great customer service and fast work!!
Feb 06, 2024
I came here for an oil change last minute. The receptionist was very professional and explained everything I needed to know. Also he didn't over charge me & actually gave me a discount for being a first time customer. The mechanics started on my car right away. Will definitely be here again.
Feb 06, 2024
I hate getting my car serviced in any way because I have had so many bad experiences with male mechanics trying to take advantage of me because I'm a woman. They refuse to listen to me, treat me like I'm stupid, and try to talk me into unnecessary services. This place was not like that at all. I walked in for an oil change. The guy at the counter was very nice and professional. They got my car in right away while I waited in their nice, clean waiting area. They got it done super quickly, and they didn't try to sell me any unwanted services or parts. I will definitely be back!
Feb 06, 2024
I love this shop the man, at the at the front desk is so helpful and respectful. And concerned about the costumers needs, and he has reasonable prices. I will be coming back here.
Feb 06, 2024
I went in for a oil change and things went fine until my car started smoking. I returned to have the car looked at and found that they never put my oil cap back on. The company refused to look at the problem unless I paid for diagnostic test, but my car never had this problem nor any symptoms leading up to this. Whatever happen led to my heat supply connector being damaged. So of course, I replaced it. Please don't trust these people.
Feb 06, 2024
Recently relocated looking for a professional and fast oil change service. I called and was greeted on the phone and told to come by and they would take care of me. Upon arrival, the establishment was neatly decorated and clean. They were fast and affordable!
Feb 06, 2024
Rude workers and they charge more than others around them. AVOID
Feb 06, 2024
Stop here coming from Orlando. Great customer service and able to have me in and out in a timely manner. Highly recommend!
Feb 06, 2024
These guys were very speedy and got my oil change done so I was in and out in a half hour. Great professional service!
Feb 06, 2024
They helped me out a lot
Feb 06, 2024
When you walk in before your service is started he tells you if you give them 5 stars and a review you get a free item. So glad my reviews are based off of service and not handouts otherwise I would’ve been among the many fake reviews you see on this post. Owner is EXTREMELY rude. Admitted to swiping my card about 20 or more times. The money came out of my account. He turned the mic off at the front counter, which is how you communicate with the associate, while I was talking. He was being so rude to the point that it started to piss me off so I returned the energy. He made me call my bank and even the bank told him that the money was taken from my account. He wouldn’t give me my keys until I paid him via cash app and kept telling me “you don’t wanna see me be rude” bucking up on a female, sassy as hell. Will NEVER return. Please take a class on customer service. I pray my oil was even changed correctly after seeing a review after leaving how an entire bottle of oil was left under someone’s car. There are plenty of other places to go in the area, please do not go here. The reviews are fake. Edit: Because pray with me don’t play with me. Commenting saying “I remember this transaction” another lie lol nobody was inside the shop the entire time of my transaction besides me and the owner. Giving away free stuff and begging and bribing for 5 star reviews are not the same. Also my magnetic strip is not cut in half please don’t make me upload a picture and show even more how you’re a liar.