America's Tire

Nov 13, 2024

Great prices, service is second to none.

Nov 07, 2024

Had a flat tire at 5am, AAA towed me to America’s Tire on Monterey Road in San Jose. It was after hours so I waited by choice, 2 hours for the shop to open at 8am. I was on the road again at 8:20am with a new tire. Buy the replacement certificates, they are worth it!

Oct 30, 2024

Got a nailed in my tire, made an appointment online and they replaced it for free even though I didn't buy it from them. Decided to upgrade to a set of Conti DWS06+ and installation went well. Highly recommend this location!

Oct 23, 2024

I was able to save time, money by choosing America's tires. I will highly recommended.

Oct 16, 2024

Come here when you need help with tire problems & other related things. You will see the difference. I am very satisfied & happy to come here & receive help from everyone. Thanks 🙏

Oct 13, 2024

This morning, on my way to work, I discovered that my rear tire was flat and needed a quick repair. The closest place happened to be America's Tires. To my surprise, there was a line of people waiting. I thought, "This place must be popular, like the taco trucks with long lines, meaning they must be great." Despite the emergency stressing me out, I decided to wait. Ivan, the employee helping me, remained calm, which strangely had a calming effect on me. He also suggested replacing my worn-down front tire at a convenient time. The best part was that the flat tire repair was free. I had to return in an hour to pick up my car, but it was the least I could do for a free service. I will go back and change my front tires, as Ivan recommended. Also, the customer service was very genuine, and not every person has that talent. I believe this is very important. I will take this place as my go-to place, earning a new customer. Just because of a flat tire, this strategy is bringing in new customers and working perfectly and smoothly. Keep it up, America's Tires!

Oct 13, 2024

Fast service

Oct 13, 2024

I had an exceptional experience this morning. Although I was only in for a quick tire pressure check and routine tire rotation, the team treated it with the utmost professionalism and efficiency. They quickly inspected all my tires and ensured everything was perfectly balanced. Sabin, in particular, was incredibly friendly, patient with all my questions, and delivered top-notch service. I highly recommend this shop to anyone seeking high-quality care and expertise. Thank you, Sabin, and the entire team!

Sep 13, 2024

Came in for a flat tire fix and got to know that a nail is lodged in the sidewall of my tire which cannot be patched. Garrett was really helpful in understanding my situation and gave me a few options to chose from. Huge thanks to him I would give Garrett a raise if I was the manager

Sep 13, 2024

What’s the point of having an air check station if nobody ever acknowledges you or comes to tell you they’ll be with you soon. On multiple occasions I’ve come to get my tires checked, that I’ve purchased here and nobody ever comes to check my tires. I waited 15 mins for someone to even look at me and then when I waved they acted like they didn’t even see me. Super rude in my opinion and definitely not customer service focused.

Sep 13, 2024

ZERO stars if I could. Was told one thing over the phone, took a day off only to have them tell me something different when I got there. Unknowledgeable employees, useless manager, made up some random BS policy on the spot, and when I called them out on it, was conveniently unable to find it in writing anywhere. I have shopped with them for over 19 years and so has my family and friends. We will be taking our business elsewhere and canceling all of our cards we had with your company. Go somewhere else if you want honest, QUALITY service. Wheelworks was happy to take my business and money. Thanks for wasting my time

Aug 13, 2024

Everyone here at Americas tires are extremely helpful and provide excellent service. They always welcome in everyone with a smile and treat each customer with respect. Ivan in particular is a really excellent manager

Aug 13, 2024

I usually never write reviews but this deserves one. I recently had the pleasure of being assisted by Garrett, and I cannot express enough how exceptional his customer service was. From the moment I interacted with him, Garrett was attentive, professional, and genuinely eager to help. He went above and beyond to ensure all my needs were met, addressing every concern with a smile and a solution. Thanks to Garrett, what could have been a stressful situation was handled smoothly and efficiently. If anyone deserves a raise, it SHOULD be Garrett.

Aug 13, 2024

IF YOU ARE BLACK OR SIMPLY CARE ABOUT RACIAL EQUALITY, please read on…I experienced what was nothing other than overt racism at the Monterrey location in San Jose. An associate by the name of Casey was working on Saturday 7/20/2024 when I came in to purchase a set of tires. There were no other associates up front when I came in so I got in his line. He was assisting a Caucasian man when I got in his line. As I was waiting I decided to read the poster to the left of his register. So I take a small step to my left and lean forward slightly to read the sign, leaving adequate personal space between myself and the other customer. Casey then asks, “Are you with him, are y’all together?” I said, “No”. He then says very sarcastically, “Oh because you’re standing so close to him, I thought y’all were together”. I explained that I was reading. He then mumbled something under his breath and proceeds to ask the other customer, “Is she standing too close to you?” I was stunned. I asked him to repeat himself but he continued to mumble under his breath. The other customer looked so uncomfortable and embarrassed by how nasty Casey was behaving towards me. His behavior was completely unprovoked and unwarranted. When another associate came up, I got in another line. Casey continued to glare in my direction. I watched as he greeted everyone that was non African American with a smile and a hello! I got greeted with being accused of standing too close to a white man. I spent over $1100 on a set of tires. I do not appreciate the way I was handled and disrespected. Your company came highly recommended. I am new to the area and when I asked who gave the best service on tires, I was told was this company. However, my experience was completely soured by the raw racism I experienced from your associate Casey.

Aug 13, 2024

Nice clean place, staff friendly and efficient. I was impressed with how quick I got my car back! I highly recommend! I ordered my tires through Tire Rack and had them shipped directly here, since they're a contacted facility and it was awesome. Two thumbs up!👍👍

Aug 13, 2024

They found nail in the rear tire, rotated the tires without fixing and next morning I have to miss work because of flat tire, kept me there for extra half hour after finding the nail....

Aug 13, 2024

Went for a rear tire repair for a Tesla 3. They said the thread was too low and I needed new tires. The front tires were not quite so low but they said I’d only get maybe 800 more miles out of them. Checked with Tesla - they said the front tires could go another 3000 miles.

Jul 13, 2024

Came to do a quick rotation and balance to my truck 1 hour before closing time and they tell me they can do it. They were no busy. They told me they were only doing new tires but couldn't do a rotation and balance how's that work really disappointing. The shop I usually go to back in Mesa AZ dobson and main st to be specific, they'll take you in and help you out, they go above and beyond just to help the customer I was visiting San José for a funeral and didn't had time to do it back home, next time I'll just stick to the shop I usually go to.

Jul 13, 2024

I did call 4 Hours. before I cam But when I got there they gave me a story of you didn't make an appointment so you need to wait 3 hours So if you call, make sure you give them your first name last name. And they do confirm verbally. And with an email that you made an appointment. If not, don't waste your time, go there. The place do look nice and professional. But the service is definitely the worst communication. You could have with a shop. Or any type of service. I'm leaving this review so the owner can read it and fix his problems at his shop.

Jul 13, 2024

I had a tire shop put the wrong tires on my trailer, and the tire was about to blow. I came in right before they closed and they still were willing to accommodate me even though I had been turned away by many other tire shops. I highly recommend this location. Casey went above and beyond to make sure my vehicle is safe for me to drive home.

Jul 13, 2024

Muy desilusionado cuando vine la primera vez me atendieron muy bien pero cuando regresé a los pocos días para revisar una llanta que se estaba bajando la presión ahí si me pusieron a esperar tres horas no tiene sentido esperar tanto tiempo para revisar una llanta y la opción que me da el señor Edgar es que regresa el otro día más temprano imagínense yo trabajando con el carro con una llanta que pierde presión y que venga mañana no sé qué les pasa por la cabeza algo tan sencillo y tan básico quede desilusión

Jul 13, 2024

First time I came here they had me in and out in 45 minutes. The second time I had two walk-ins come in behind me without an appointment and had their car attended to before me. Last time I came in to mount 4 tires for a trailer. Should take 20 minutes tops and was told two hours. They close in 10 minutes and still haven't started. Last time I'm coming back. Basically, they will put you on the backburner to someone else who is willing to pay more. There is no first come, first serve.

Jul 13, 2024

Great service, fast and easy to set up. Got in at 8:10 walk in (had appointment at 12:30, but wanted done earlier) and were finished at 8:45. Thry are fine doing aftermarket wheels! Just provide the lug nut key. Only gripe (which isnt a huge issue) would be the tire techs needing to line up the yellow dot with the tire stem. I know, if tires and wheels are balanced lining them up shouldnt matter. But that would be icing on the cake since it means less wheel weights!

Jul 13, 2024

This is a great place to get tires. I like to shop online on their website and make an appointment ahead of time when it's convenient for me. Pay for the warranty or certificate, as they call it, for each tire. It's absolutely worth it. All the guys that work there do a great job.

Jun 13, 2024

My experience at Americas Tire was overall unpleasant. The service was decent, wait was alright, but when I arrived to pick up my vehicle, I was notified that one of the logo pieces in the center of my hub cap had been broken completely (how??). They did not offer me the broken piece to take with me, and said they would order a new one and call me. After no contact for over a month, I called and was placed on a 10 minute hold only for the rep to tell me they had not ordered anything. Horrific customer experience, very dishonest, not worth your money or time.

Jun 13, 2024

Recently, I have been to this tire shop. I am really disappointed with their service. My car’s front tires were worn out, so they suggested replacing them with new ones. They have given me multiple options for tire replacement, which is great. But the actual service wasn’t that great, my car tires lost pressure while I was driving back from the service center, which is really annoying. Even after telling them multiple times that I will be driving to another state in the following week, and to make sure everything is right, their work isn’t up to mark. I called them and went in the next day, the team who checked for flat tire was great but my doubt is with the actual tire installation as there is slight shake and the car is pulling to one side and they haven’t addressed my other concern. Even the office guy who took care of my billing (Christopher), was nice and jovial the other day. But, when I went in for the follow up check up, acted like he has never seen me, I don’t want him to come and have a conversation but a simple smile or hi wouldn’t harm, dude I was there just the other day, really weird! Also, the tire prices were higher than the market rates, partly my bad, I should’ve checked online before I paid for it. Overall it was a pretty bad experience and I wouldn’t recommend this shop to anyone.

May 13, 2024

Great service.

May 13, 2024

I heard American’s Tire offers free flat and repair so I came and tested it out. My tires were low on tread so Casey helped me out and got me a quote under $500 installed and with warranty. I would highly recommend coming to this location. Casey went through all the options and gave me the best recommendation possible. The waiting area has comfortable chairs and restrooms are clean.

May 13, 2024

Speedy work

May 13, 2024

Went in for a wheel balance, since they didn’t get it right the first time. After they balanced it, the counterweight would scrape my caliper, completely destroying them.

May 13, 2024

came in for 4 new tires, but jeffery let me know that 2 of my tires are still good and didnt try to sell me what i didnt need. very honest bussiness. service was quick around 45 minutes. very satisfied of results, would definitly come back.

Apr 13, 2024

I purchased my tires using the online site and arranged for the appointment at this location. They were able to put in the new tires in about 25min. The online setup of paying and scheduling appointment worked well. Also well taken care of in the store. The only complaint would be the slow internet.

Apr 13, 2024

I recently visited this place as a first-time customer with a flat tire, and I was completely taken aback by their incredible service. To my total surprise, they fixed my flat tire for free. Without an appointment, I walked in, not knowing what to expect, but the team there didn't just meet my expectations—they exceeded them in every possible way. Sometimes, actions truly speak louder than words, and American Tire's generous service has won my heart. I am beyond grateful and cannot recommend them enough. A heartfelt 5-star review for their exceptional service and kindness. Thank you for such a memorable experience!

Apr 13, 2024

I was so pleased! I needed a tire repair and while I was there, I wanted my tires rotated and balanced. I called about five different places. Was Quoted between 80 and $160 . American tire repair Quoted between $40 and $80 for everything I needed ! When i came in I was only charged $40 for everything . While I was there, I noticed wonderful teamwork Between these gentlemen, I will be recommending this place to anybody/Everybody I know I’m completely pleased and grateful

Apr 13, 2024

Manager Justyn is awesome. There was a mistake made a couple weeks back when I got tire replacement and manager Justyn was so kind, professional and patient and fixed the issue.