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Andy's Automotive & Truck Services

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4.9
(39 reviews)
Review highlights

"Andy’s Auto is awesome! They are very polite, knowledgeable, and always just a call or text away. They have taken our fleet to a new level and we cannot thank them enough …"

"They use top quality parts and bring tons of experience to the job."

"They have been fixing our cars for years good people."


Overview

Categories

Auto repair shop, Auto tune up service, Mechanic


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Description

Andy’s Automotive & Truck Services have been serving Jacksonville, Florida since June 2021. Family and veteran-owned and operated, we specialize in working on fleets, commercial vehicles and equipment, so you can put your focus where it belongs: on your business and your customers. We understand that if your vehicle goes down it results in lost business, so trust our highly trained experts to ensure that your fleet stays on the road! We provide services like brake repairs, oil changes, tune-ups, and more! For added convenience, we offer mobile services, as well as picking up and dropping off your vehicles to ensure that your business operations are interrupted as little as possible. Call Andy’s Automotive & Truck Services, today!


Reviews

Nov 06, 2024

Great staff years of experience good communication


Oct 06, 2024

Andys Auto & Truck repair have done an awesome job with P.M'S & unplanned breakdown repairs on our fleet of medium duty utility trucks. They have always made us a priority & the quality of work on these big trucks shows how much pride they take in their work. A lot of shops will tell you they are the best , but Andys Auto & Truck Repair has proven time & time again why we continue to bring our fleet of big utility trucks to Andys. I'd like to thank Stewart, Kevin , & the rest of the team


Oct 06, 2024

Very proficient and honest they get the job done and they do it right.


Sep 06, 2024

I used Andy's Towing to help transport a car for work and they were absolutely wonderful! So quick and personable. Would definitely recommend and will be using them again in the future.


Aug 06, 2024

If there were more stars I'd give them. Honestly I can't recommend these folks enough. I did the absolute dumbest thing any man can do-- starved my Ford Triton V10 of oil and completely trashed the top end (could have been much worse actually). I really struggled to find shops that would work on it. There's not many around, and those that exist are owned by nightmare corporations that will just really cause more issues than they solve and leave you with a huge bill as thanks. Now I'm on old motorhead and given the engine was still running but just making a racket, I pretty much knew it was going to need at the minimum new camshafts and rollers. I priced both crate engines and the new parts and had a pretty good idea what the parts cost would likely be going into it. I considered the repair myself, but I have two kids, a full time job and just don't have that kind of time anymore. I was fully expecting shops to completely steam roll me since they know you're over a barrel-- which is exactly what happened to me when I got my first couple of quotes. But not Andy's. These guys gave me a very reasonable quote with reasonable parts markups and fair labor costs for what it takes to do an in-place cam/roller replacement. This kind of repair isn't cheap, but their price was fair, so I decided to go with them. Here's where these guys really rock. After about 600 miles of driving the engine started making noise again. My heart sank (and this time I knew it wasn't oil starvation because now I obsessively check every time I get in this vehicle!!). I was mentally preparing myself to be told I'm out of luck, because I'm just so used to being treated poorly as a customer these days. Do you want to know what Andy's did? They took my vehicle back in, did the entire top end again, admitted they made a mistake, and stood behind their work. I was absolutely floored. Ab-so-lutely FLOORED!!! Here's what I hate about this. I know they made basically zero dollars from my repair, and that really makes me sad. My engine now has over 5000 miles since they did the second repair and it's running like a kitten. Not only will I give them the first right of refusal on any engine work I personally have, I will recommend them to anyone who has any engine work needs for the rest of my god-given life. To make up for either breaking even or taking a loss on my repair, I hope that all of you reading this will not even hesitate to give them your business. Oh and also-- I was an easy target for shaming given that this whole mess was my fault. They didn't once make me feel bad about that. Professional and caring all the way through. I love these guys and can't say enough good things about them.


Jun 06, 2024

Dude…… this guy Andy really saved me a ton. He was honest about the work he was doing and had every chance to screw me over due to my ignorance and didn't. 10/10 highly recommend


May 06, 2024

Exceptional service and professional. I work with a fleet of 50 vehicles and the Andy’s team keeps everything running no matter where the job is. We operate in 11 county’s across Georgia and Florida and they meet all of our needs with service, PM and road side support. We would not be as successful as we are without Andy’s Auto keeping all of our vehicles on the road.


May 06, 2024

Quickest oil change ever! They were so attentive and nice.


Apr 06, 2024

Andy's does not just repair trucks. They commit themselves to your business. I manage a 17 vehicle fleet and keeping all of them on the road has proven difficult in the past, but not since we started using andy's. Same day repairs, onsite repairs, you name it these guys will get it done. Stuart, Cody, Christian, Kevin absolutely rock and me and my business will continue to use them. You should too!


Feb 06, 2024

I've used Andy's Automotive for about the past year now for my fleet of moving and junk removal vehicles and couldn't be happier with the level of service this team provides. Always quick to respond, professional, honest and upfront with pricing. They're also mobile which has not only been very convenient but incredibly helpful during our busier days, making sure my fleet is able to stay on the road. Highly recommend!


Dec 06, 2023

Had a project on my Ram cummins truck. Stuart got me in last minute. The upgrade looks awesome and the truck runs perfectly. He's the only person touching my truck. I would recommend this crew to anyone.


Dec 06, 2023

I currently run The Davey Tree Expert Company here in Jacksonville and we were looking for a mechanic that could be our one stop shop and treat us fairly across the board on all repairs, I made the decision to give Andy’s all our repairs from roadside service to weld repairs to maintaining our fleet of trucks and I do not regret the decision one bit, finding and honest mechanic is hard and to find one that will price fairly with the size of our company is harder and Andy’s has been nothing but a pleasure to work with.


Dec 06, 2023

I will be using these guys until they are no longer in business. Cody, Stuart, and Matt are all amazing. My 2012 Veloster needed some work and they told me what was and wasn't needed. They replaced my clutch and proceeded to tell me what did and didn't look good under my vehicle. These guys are super knowledgeable and honest; a hard thing to find in the automotive world. They do all the work on my company's trucks as well so even my business trusts these guys 100%. Call them up and they'll come to you! They will make you laugh until you cry and feel like you don't know how to drive when you stall out for the first time with that new clutch, though :P I highly recommend these guys. They're wonderful and worth every penny.


Dec 06, 2023

My roll-off dumpster company has been using Andy’s Automotive and Truck Service for the last two years. Stuart and Cody are so professional and take great care of my fleet of trucks. They are always quick to respond, even if one of my trucks is broken down somewhere, and are quick to get it back up and running. It is important that my trucks are repaired quickly, and because they are mobile, they often do repairs where my trucks are stored, which is very convenient. I highly recommend these guys for fleet repairs or even general repairs to your personal vehicles (they take care of my personal vehicle as well as my husband’s, and my kids’ vehicles). Great family-owned business!


Dec 06, 2023

they do good work, but they like to quote a quick turn around time, but then take all day without communicating. I understand things come up or don't always go as planned, but a simple text to the vehicle owner about the delay goes a long way. this happened with our first visit, they said it should be done by lunch and it was hardly done by the end of the day. on the way home we realized something was wrong. they had forgot about a belt that was removed for the AC and it was shredded. They offered to repair at no cost, but this means I had to give them my vehicle again. When they did fix it they said bring it in first thing and we will get to it asap, this time it was not done until well after business hours. the vehicle being worked on is a short bus that is also our home, and I don't appreciate leaving my home somewhere with the expectation of a several hour wait, and then hours go by with no communication TWICE. not likely to return


Dec 06, 2022

Andy's Automotive has been an invaluable asset in keeping my company's trucks up and running! Stuart is extremely knowledgeable and honest. He has been very up front and quick with his timing. They have done a GREAT job and I will continue to work with them and suggest them to anyone!


Dec 06, 2022

Andy’s Auto are very knowledgeable and extremely dependable. Always shows up on time and very polite.


Dec 06, 2022

Andy’s Auto is awesome! They are very polite, knowledgeable, and always just a call or text away. They have taken our fleet to a new level and we cannot thank them enough! Cody and Stuart are always here if we need them and they always go out of their way to explain issues and try to save us money! Highly recommend!


Dec 06, 2022

I was struggling to find a way to get lug nut locks off my car with a damaged tire to match and this great man appeared out of nowhere when I was leaving a auto store for the 1000 time feeling hopeless and helped me without hesitation he willingly and happily helped me and gave me hope that there is still great and helpful people in this world. You don’t know how much it meant to me thank you so much again for being such a awesome person


Dec 06, 2022

Stuart and Cody are top notch! If you’re looking for an honest and dependable company to service your commercial fleet, these are your guys. They use top quality parts and bring tons of experience to the job.


Dec 06, 2022

I usually never leave reviews but after such amazing work and professionalism I felt I had too! I have called upon Stewart on multiple occasions and every single time he has come through to save the day! This last time, Stewart drove an hour and half away, in the woods to fix my problem with my truck. A 3rd generation repairman, you can see the expertise as he easily deciphers the problem with the truck! A truly horrible situation was made better by the timeliness, professionalism and convenience of this business! Thank you again!


Dec 06, 2022

My A/C compressor decided to lock up while I was visiting Jax, I just so happened to look up and see one of the service vans heading up the street and called the number. Stuart answered and came to my rescue. He saw the problem, grabbed the parts, and had me back on the road in less than an hour. Thank you again Stuart!!!


Dec 06, 2022

Received great service and had an overall great experience! Stuart saved me time, money, and stress when my tire got torn up and my rim was damaged. Instead of having to wait/pay for a tow truck and take it to a shop where they would have charged me more, Stuart was able to transport my car, find a new rim and tire and put it all on within a small portion of the afternoon. I was able to drive my car home when I was fully expecting and preparing myself to have to find some other transportation for the next day! Highly recommend this service!


Dec 06, 2022

Service technician was kind and helpful. Explained what he was doing and had us going within an hour of calling.


Dec 06, 2022

Stuart replaced an axle, tie rod, and lower control arm (along with other components) after it was damaged in a curb collision, he had us up and running in no time. I'm a newer native to Jacksonville and needed to find a honest and fair mechanic, I'm glad I used these guys as they checked all the boxes. I highly recommend Andy's ATS, I will be using them again.


Dec 06, 2022

Stuart showed up at the appointed time and was polite, knowledgeable and professional. He did the repair in a timely manor. Prices were reasonable for work done. Highly recommend and will use again if the need arises. Mr Wes E.


Dec 06, 2022

Stuart was nice, and precise with the diagnose of my car, and how to fix it. Thanks Stuart! Your number is in my contacts whenever I need car help, I know who to call!!!


Dec 06, 2022

We were stranded in JAX for 2 days before finding Stuart. He came out and was so professional, knowledgeable and hardworking. We appreciated his honesty when we needed to be sent to Ford. He was upfront about his pricing and went above and beyond. He even took his time to explain what he was doing to my boyfriend who worked so hard to try fix it while we were calling for help (see photo). He also offered to work as a liaison for us in case we didn’t understand what Ford told us. Super cool family business. I would highly recommend.


Dec 06, 2021

Extremely high quality work from an HONEST mechanic. The only person I let near any of my vehicles with a wrench.


Dec 06, 2021

I have used Stuart for several of my vehicles. Stuart has worked on my classic cars as well as my newer vehicles. He has always been able to resolve any issue I had and gets the job done right the first time. Also, he is the most honest mechanic I have ever worked with. Highly recommend!!


Dec 06, 2021

I’ve been using Stuart Andrews’s mechanic services ever since my brother introduced me to him years ago. The first time my husband used him, he was so impressed with Stuart’s work that he recommended Stuart to the head mechanic at the cargo terminal where he worked. Stuart is honest, hard-working, and reliable.


Dec 06, 2021

Stuart and Cody installed running boards on my new Jeep. They came out to my home to do the install. The manufacturer failed to provide some spacers needed for the install so Stuart and Cody went out, picked up the spacers and finished the install. They did an amazing job and the running boards look great!


Dec 06, 2021

Stuart fixed my 2013 Ford Escape perfectly when I had a hard time finding anyone to do an engine swap, and he came in well under every other quote from local shops. Very good mechanics and trustworthy, which can be hard to find.


Dec 06, 2021

Stuart has worked on multiple vehicles for our company. He’s always reliable, prices are fair, and most importantly, he’s very honest. It’s hard to come by mechanics with those qualities.


Dec 06, 2021

Stuart took care of a repair on our CV axles. I am really impressed with the quality of the work. I also appreciate that Stuart takes the time to explain what is wrong and why so that we can learn more about the car. I would trust Stuart with any of my car needs. He also doesn't try to sell you something that you don't need. We know whatever he tells us will be an honest assessment. He's done great work for other members of our family as well. Highly recommend!


Dec 06, 2021

As a Store Manager at a local Napa Auto Parts having somebody to come out and service my fleet at the level Stuart and Cody do is just something less I need to worry about. Always top notch service, a lot of years of knowledge and experience behind these 2 awesome guys. Would most definitely recommend!


Dec 06, 2021

Personable, dependable, knowledgeable, years of experience, high-quality repairs done at a reasonable price. This is the company you want working on your vehicles. Stuart has completed many repairs for me and each time he goes above and beyond what the normal repair shops would consider a complete job. Andy’s repair shop is a one stop repair shop, from basic brake jobs, to full engine replacement jobs.


Dec 06, 2021

Stuart was recommended to me from a friend to get some work done on my truck. He was fast, knowledgeable and super convenient being able to come to my house to do the work right in my driveway. Highly recommend and will use him for future services.


Dec 06, 2021

They have been fixing our cars for years good people.