Anglen Automotive

Oct 07, 2024

I had my car towed to Anglen Automotive after I had my oil changed at another establishment in Waxahachie and my car stopped running. When it arrived, the owner and 2 other employees immediately started diagnosing and working on my car. They worked for almost an hour, found the problem, and then got my car running. There commitment to excellence and customer service was amazing. It is so important to be able to trust your mechanic and now I found a facility that is true. They took a terrible situation, corrected it, and I found a shop in Ellis County for all my future automotive needs.

Jul 07, 2024

Anglen is an exceptional and reliable mechanic. I highly recommend their shop for top-notch service.

Jun 07, 2024

Do good work, prices are fair.

Jun 07, 2024

Excellent customer service, quality work and affordable pricing.

May 07, 2024

Quoted a price, we brought our own parts and still paid more than the quoted price. Kind of disappointed in that kind of service. Husband said the guy helping was pretty rude. Previously had work done on another vehicle we had better service but still need to take it back to get dashlight fixed.

May 07, 2024

We’ve used Anglen Automotive for years and they have great service technicians you can trust will find the problem and fix your vehicle. They will tell you the problem and cost up front. They are honest folks!

Apr 07, 2024

140$ for alignment🫢

Apr 07, 2024

If you want to take your vehicle to a shop that DOES NOT stand behind their work, this is the place for you. My vehicle started having problems about 9 months ago, I'm new to the area and this place was suggested to me. $1,600 later they claimed to have fixed the issue. 2 months later the same issue reoccurred. I took it back to them and they claimed to have fixed the issue again and only charged me for the labor ($400), fortunately for me the part was still under warranty. 2 weeks later, the same issue happened again. I took it back and they claimed it was a defective part. They claimed to have fixed it (again) so i sent my son to pick it up and on the way back from the shop the issue happened again plus the vehicle got hot so we took it back. A couple weeks later they called and said they fixed both issues(another $250). My daughter lives in Waxahachie so I called her to pick it up and you guessed it, the original electrical issue happened again and it got hot on her way home from the shop, stranding my daughter on the side of the road. So, I took it back (for the 5th time if you're keeping track) I waited three weeks for a call, finally I called them to get an update on my vehicle. They claimed to have been trying to get in contact with me (no missed calls on my end and no voicemails) Now they are saying they will no longer warranty the part and that I'll need a new engine. I was told Aaron would call me back to discuss it and I bet you can guess that I never received that call back. Never once have they accepted any responsibility or offered to give me my money back or any other solution. So here I sit, down nearly $2,300 and the vehicle is worse off now than when I first took it there. The only positive I can think of at this point is that they did not charge me this last time for looking at it. Communication is horrible, they apparently do not test drive the vehicle when they "fix" it and are quick to pass blame elsewhere. You're welcome Anglen Automotive for my charitable donation to your business.

Feb 07, 2024

After 2 weeks, have not started working on my vehicle.

Feb 07, 2024

Been using Aaron for years. Wouldn't thinking of going anywhere else for car maintenance!

Feb 07, 2024

Going to Anglen Automative I am very grateful for. They fixed a tire for me and have worked on both of my vehicles. As a single mom and someone who has to handle car places by myself it always makes me nervous to take my vehicle in. I have gone to many places for simple things, like an oil change and have been done wrong. At Anglen's automative, they always tell me the truth about how much the cost will be, the time and are always so helpful to get me home if I need it. I appreciate their honesty and integrity.

Feb 07, 2024

Great guys. Reasonable prices. Good work. I recommend them.

Feb 07, 2024

I absolutely avoid writing reviews of any kind, but I’m out of options at this point. We reluctantly took our 2016 Honda Pilot to this business to address a check engine light and three other lights that were on the dash. i say reluctantly because we have had some local friends comment about how much Anglen has been charging, but we needed the convenience of a local mechanic. The automobile was there for a little over two weeks and they said that made some repairs but we needed to drive it for the weekend to see if the lights came back on but we needed to pay them $2400 for whatever they did to the car. We drove it less than 100 miles and all of the check engine light and other lights came back on. They told us to bring the car back and they would try to fix it. We dropped it off and the car was there for another week. we picked it up…all the lights came back on. we brought it back…another week. (i’m not upset with the time it took btw) This time (around week four of dealing with the issue) they let us know the check engine light was due to the catalytic converter and needed to be replaced for $1300. i told my husband we would just pick up the car and deal with it later at another business, i did not want to give them any more money. We picked up the car and two days later alllll the other problem lights came back on, plus some new ones. I’m just confused as to what we paid $2400 for….and discouraged that the problem that supposedly cost us $2400 seems to be completely the same…even worse. i will say that they have never been rude and have been professional when dealing with us face to face…but i’m loosing sleep over the fact we have paid that $2400 plus $600 for a rental car while waiting on this auto to be fixed…the car is exactly the same as where we started. i’m not sure what it has all been for?

Feb 07, 2024

I am a disabled veteran I I am on a very limited income, These guys did an awesome job for me at a very reasonable rate I would recommend them to anyone and thank you for helping me. God Bless you, Harold Bruce

Feb 07, 2024

I recently took my vehicle in so they could fix an issue with the transmission. while the vehicle was in their care, and being left outside unprotected, there was a storm ….. causing hail damage to the vehicle. when I arrived to pick up the vehicle I was told that “customers whose vehicles were damaged are SOL because our insurance isn’t covering an act of nature” if you’re in business and assume custody of someone’s property then you’re responsible if damage happens while you have the car. so what started out as a simple repair has turned into over $2,500 in hail damage this company should own the responsibility and fix the hail dings

Feb 07, 2024

The nicest guys ever. We had several people come out before and no one could help- the gas pump got stuck in our truck and no one could get it out. They came out quick and got it out quick free of charge. The nicest guys ever and saved our entire trip. Call them!!

Feb 07, 2024

There isn't a service these folks haven't provided for my small personal fleet. From antique GMC, to Hyundai, Honda, Chevy and Ford, these folks have fixed it all. They saved a car that was literally submerged in a parking structure for two days. They dried it out and got it going again. The refurbed the interior of our old truck, they've done transmissions, ad a lot of other stuff i don't understand. They take the time to explain. They make sure the price is share and shoot straight if the repair isn't needed. give em a try. you'll see.

Feb 07, 2024

These guys did good work on my older truck - had a very high quote from the dealership, and these guys did it for about half with a used part. Cost was fair and when I brought it back in for a minor adjustment, they had it ready to go quickly. Just be prepared to wait a few weeks if this is for a big repair - they have a lot of cars waiting to get fixed.

Feb 07, 2024

They are awesome mechanics. Trustworthy and efficient. They were recommended by a dear friend and now I'm recommending them as well. Thanks guys!

Feb 07, 2024

Best autoshop in Waxahachie. They've been servicing mine and my families cars for years. I trust them.

Feb 07, 2024

I can't say enough good things about Anglen and their knowledge, professionalism and courtesy. They were able to solve my problem quickly. My thanks to Jason for getting me back on the road home to Houston. I wish I could give Anglen 10 stars!

Feb 07, 2023

Anglen is the best. When I needed tires they found me the best tire at the best price. When I had battery problems the saved my hundreds of dollars on a new battery when no one else even had it in stock. Friendly and caring.

Feb 07, 2023

Excellent service and friendly people

Feb 07, 2023

Great, friendly service

Feb 07, 2023

I really like Anglen Automotive because: 1. I trust them. 2. They never do needless repairs 3. Their prices are ALWAYS better than the dealership. 4. They stand behind their work. 5. The worst thing is that they're usually busy.... which is to be expected. I highly recommend

Feb 07, 2023

I was on my way to Colorado from the Galveston area when my car broke down. I was referred to Anglen by the staff at Jiffy Lube. (I started there hoping the problem with my car was something minor) Aaron and his team were able to look at my car immediately (even though it was 2 days before Xmas) and diagnosed it with a pretty major problem that made the car unsafe to drive. I was devastated… my kids and I had been planning this trip for almost a year!! I am a single mom and coming up with money for airline tickets or a rental car was not an option. The whole Anglen family came together and made sure that we got to Colorado. Their generosity and kindness were just the Christmas miracle me and my kids needed. I sound like a broken record but THANK YOU to Anglen Automotive and the entire Anglen family! You are amazing!! ❤️

Feb 07, 2023

Quick and affordable. Service was excellent

Feb 07, 2023

The only reason this business doesn't have less bad reviews is because the owner makes people take down their reviews! He offered me to take down my review if he tried to fix my truck again but honestly it wasn't worth it! POOR QUALITY WORK! UNPROFESSIONAL AND RUDE OWNER!! Had my truck serviced 5x by them for the same thing, turns out I had my other mechanic look at it and right away pointed out the issue! Never again, don't waste your money! I SPENT $1500 here and what a waste of time and money.

Feb 07, 2023

There is a s no other place I will go after going here.

Feb 07, 2023

They are the best at getting you your disability claims approved.

Feb 07, 2023

They threatened to pursue legal action because of my bad review. Spent over $900 replacing the alternator though the real issue was my transmission, which i waited weeks for and it never came. They told me they'd have it done in a week. I asked for several days in a row for them to get me the transmission number so I could look into finding one myself since there was clearly no progress being made. Each day they said they'd call me back with the transmission number and any information on the ETA of the new transmission. They never called me back. They claimed that there was only one transmission for my vehicle which was not true. My original review had the numbers a little off and i rounded up, which is apparently grounds for legal action so that's why I'm revising this post to give you an accurate example of how terrible my experience was. The owner was also incredibly rude. Original review: Dishonest and overpriced. Charged 1000 dollars to replace an alternator that probably took under an hour to replace. Charged 500 for labor and 500 for parts. An alternator for my 1988 dodge dakota costs under 200 dollars. Do not trust these people.

Feb 07, 2023

Wonder folks! Helped out some weary travelers and got them back on the road. Super nice folks!