Aram's Auto Repair Center

Oct 17, 2024

Great Staff

Oct 17, 2024

Great staff and very prompt in helping diagnose vehicle issues. They were very upfront about everything and gave us options on a solution for our car that needed major repairs. Thank you to Billy, Michelle and everyone at Arams Auto!

Oct 17, 2024

I like the digital documents you get here. Each repair item recommendation comes with color coded red, yellow and green, so you know the exigency of the repair...and they put photos. You get a very long list of things needing to be repaired, all in pdf with photos.

Oct 17, 2024

Prompt courteous service, definitely recommended

Aug 17, 2024

They are very skilled in trouble shooting car problems and have kept my older model car going. I appreciate their understandable explanations and detailed photos of the problem each visit.

Aug 17, 2024

This is my go to shop from now on. So happy with the repairs, staff was great, Michelle was a breath of fresh air.

Jul 17, 2024

Special thanks to Billy for finding parts for my Audi and to the whole gang for their expert repairs. Thanks, Michelle, for the transportation. I appreciate the TLC!

Jun 17, 2024

My experience started great. Billy (owner) was very knowledgeable on my Cadillac Escalade. The symptoms i provided were on point with his explanation. Billy would charge me $291.00 for the diagnostic a flat rate (verbally) according to him. Once they found out problem parts would be extra (Norma) due to being blessed to have two autos the time of return wasn't an issue n i let Billy know that. Drop off my Escalade 4/30/24 According to Billy during this time he would call or i can look online system to keep track of what's been done? Which i did. review was the same day until the last day before picking it up on May 10th. Few days prior i called Billy for updates according to him they couldn't find the main issue once they disconnected the machine? Well i had been doing some research on own as well. So i came across 2011 Escalade on YouTube Video that explained to teeth my issue to my truck issue. So i called Billy not my first time sharing what i had thought was wrong from day one when i first drop off. Explained that it had something to do with negative cable. Prior to drop off my friend next door neighbor had taken off the same cable and cleaned both ends which took 15 min to take off and put back on. day before picking up my Escalade, Billy called me to inform me that he had received a called or someone sent him information about same issue ?? He said he had found the problem and that if ok, to replace the entire negative cable to battery. I complied called back later and reports that was the issue?? they had drove my truck for about 10-15 miles and that seemed to be the problem after replacing it. i thought great something simple my escalade was going to be fine again. Called back Billy back and told to save all parts that were replaced. He said yea one negative cable no problem. When i got to shop the next day. He said my total was $923.00 ?? I was so disappointed i felt mad. Billy defiantly was taking advantage of me he also was very rude and disrespectful even said if you want your vehicle you must pay in full. no other choice but to pay them. He Charge me for two diagnostics over charge me with negative cable $138.00 i even called NAPA this same cable out he door according to manager Mark Padilla was @34.95?? the labor was way off?? I would never recommend this shop anybody. will be disputing with my bank and defiantly will be making BBB report. Billy and staff never kept the honesty and way over charge me. during our conversation i did asked Billy how he slept with Merck he said "very comfortable' i replied that how you stay in business by ripping people off. NEVER AGAIN.

May 17, 2024

My Experience with Aran’s automotive was really good not only was my vehicle taken care of. I was also given a ride home from the shop and also I was picked up when my vehicle was done. I very pleased with with the prompt service and the care that was taken with my vehicle.

Apr 17, 2024

They don't just kick all 4 of your tire and call it a day. They actually do the work and give you a report with step by step on what they did there is true transparency and Billy is the guy to go to

Mar 17, 2024

Courteous staff, quick diagnosis, timely repair, decent prices & electronic notification at all stages of the work being performed.

Mar 17, 2024

Dropped my car the night before, was told it would be diagnosed the following morning. Took the day off work to pick it up after the repairs (cel phones not allowed at my place of employment). Received a call late morning, informing me car was not looked at and would be diagnosed after 12pm. Called at 2:30 pm and the car had not been diagnosed and was told that repairs wouldn’t necessarily be done by days end, that I could bring it back after diagnoses at a later date. At drop off I had informed intake employee what the issues were and that it had been diagnosed by mobile FIXD tool and by another shop who cleared codes but codes were still popping up. I was not going to take another day off after this lost day when I could’ve taken it to a different shop who could’ve repaired it. Total waste!

Mar 17, 2024

Excellent service. Billy kept me informed regarding the services needed and the progress, including photos, while the work was being performed. The job was completed in a timely manner. He and his associate Michelle were a pleasure to work with. I waited while the job was being completed, in their inviting and comfortable customer lounge. They offered a lift in lieu of waiting, but I was in no hurry not having other commitments. I feel that the estimate was honest, accurate and reasonable.

Mar 17, 2024

The staff there at Aram's is very friendly and inviting. They have the newest software to show you exactly what your vehicle is needing repaired. Hands down a great ran business.

Feb 17, 2024

As a woman who knows absolutely nothing about cars I feel the need to share this story of mine. So a few weeks ago I took my car to The Good Guys on Blackstone and Herndon to get an oil change just my regular service. The attendant came and told me I needed brake pads on all four tires and that it would be 900$ that my brakes were less then 10% and I needed to get it done immediately as it’s not safe to drive and I don’t want to ruin my roaters as that would cost even more. Well I didn’t have the funds to do it that day so I declined and they told me that they could do financing but it must be done immediately. So I called around and got several quotes all coming up at around the same price. As a single mom not only was I stressing about the cost but also I stressed about driving my car as I was told it’s not safe. Today I came to Aram’s Auto Repair Center as it was about 400$ less to have them done here (that’s a huge price difference) they get my car up on the hoist and proceed to get the job done. To my surprise my car didn’t even need brakes. I’m good for at least another year or so. All the stress and worry for nothing. I’m feeling thankful that there’s still honest business that aren’t trying to take advantage of me as a woman not knowing anything about cars being service or repairs. On a good note if you want an honest mechanic and excellent service I highly recommend you take your vehicle to Aram’s Auto Repair Center!

Jan 17, 2024

Excellent Service

Dec 17, 2023

Aram's Auto Repair Center is a great place to have your vehicle serviced. Billy is the general manager; he's honest, trustworthy, and helpful. Michelle is the receptionist; she is organized and witty as well. Wonderful team. They have worked on our BMW.

Dec 17, 2023

My phone call experience was very great . The person I spoke to his Name was Billy the GM of Aram's auto center every polite .spoke to me very respectfully and answer all my questions with good intentions with the information I give him.. he was patiently and try to understand my situation with my car .. so thank you sir..

Dec 17, 2023

This place is legit. At least my 3rd time getting service at Aram’s. Kind. Friendly. Clean. Great business!

Nov 17, 2023

Great job by Billy and the Aram’s Auto team. A refreshing rarity to find honesty & transparency in an auto service center.

Nov 17, 2023

Michelle and Billy were wonderful to deal with, and their service was excellent. Aram was very thorough in their inspection of a vehicle I was looking to purchase, and they caught things the dealership didn’t list or said they had checked. I spent some $ to have Adam check everything, but they saved me thousands of dollars and potentially an unsafe vehicle. Highly recommend.

Nov 17, 2023

Michelle is amazing. Kept me updated throughout. The ability to check the status and approve a quote at AT HOME with the computer system was so effective. My vehicle was in BAD shape and they were able to get it back on the road. Thank you.

Nov 17, 2023

My car went in not making and noise just wouldn't start then they tell me it needs a new motor when to pick it up because apparently it runs and the motors now making a horrible ticking noise so if you want to be taken advantage of sure they're your shop

Nov 17, 2023

So I was visiting Fresno this weekend and had about a 6 hour drive home. About 20 minutes on the highway and my car started making a terrible noise. I found them by searching Google and they were highly rated and open. I called Aram’s and asked if they could see me right away to diagnose my car. The gentleman who answered the phone said bring the car right now and will take a look. When I got there and described what was happening there mechanics eagle eye found the problem to be engine cover under the car. He fixed it with a couple of zip ties, and I was out of there in about 15 minutes. They were so kind and the customer service was so good. They even refused to charge me though I offered to pay. I’m so grateful they took the time to ease my worry and ensure I had a safe 6 hour trip home. If you live in Fresno, you should absolutely go to Aram’s. It’s hard to find businesses like this these days that provide amazing customer service, and actually care about the customer. It was amazing!

Nov 17, 2023

Take all my cars there for service. They always do a solid job. Very reasonable prices.

Nov 17, 2023

They did a great job repairing our car through insurance when we hit a pothole. Always on top of things, explained the work that needed to be done and were very accommodating. The prices for parts seemed a bit higher than sourcing them yourself, but they even let us get one of the parts ourselves since we had a separate warranty on it.

Nov 17, 2023

Truly a refreshing experience. As a customer I felt that the team genuinely cared about my best interests. I was well informed about recommendations and never pressured. The team was exceptionally patient and transparent during the whole process. Huge thank you to Billy, Michelle, and everyone else on the team I didn’t have the chance to meet.

Nov 17, 2023

AAA APROVED AUTO SHOP. CUSTOMER SERVICE IS GREAT. REPAIR WORK : VERY FAST.

Nov 17, 2023

Great work 👏

Nov 17, 2023

I am very satisfied with their service and i will definitely recommend to my family and friends.

Nov 17, 2023

I hit a very bad pothole and a few days later my car started making horrible noises - I reached out to Aram's after reading all the great reviews and the total experience was great ! Billy explained everything to me, emailed me with updates and text messages - and the turn around time was even better ! They took great care of me and Michelle is a sweetheart !

Nov 17, 2023

The place was very unorganized and completely unprofessional. The gentleman who answered the phone was very rude extremely rude. They overcharged my friend and when we asked about it the gentleman on the phone said that sounds like a personal problem not his problem. I've never been so offended for somebody else in my life I couldn't believe I was actually hearing him speak to someone like that especially a customer. Worst place I've ever been as far as mechanics.

Nov 17, 2023

They provide good fast service. But a bit priced outside of my budjet.