Arbor Autoworks

Sep 27, 2024

Great work. Goood pricing

Jun 27, 2024

Arbor Autoworks: A Trustworthy and Professional Choice During our road trip from McAllen, TX to Wyoming, our truck’s A/C unexpectedly malfunctioned. We found Arbor Autoworks in Austin and decided to give them a try. Ryan, who answered our call, was both friendly and professional. Despite our late arrival, they accommodated us promptly. Ryan’s co-worker diligently diagnosed the issue, discovering that the A/C pressure switch had detached. They fixed it efficiently and even checked the oil levels for our long journey ahead. Importantly, they didn’t overcharge us, considering we were out-of-town visitors. We highly recommend Arbor Autoworks to anyone seeking reliable automotive service. Kudos to the entire team for their exceptional work! The Kane family 🚗🛠️

May 27, 2024

Very professional and polite! Had my oil change done in the time I needed. Would recommend to a friend!

Mar 27, 2024

I’m very lucky to live close to this shop. Friendly, professional car repair that was on time and at appropriate prices. We had a great experience and will definitely use them for future repairs. Update: I continue to take my cars here for fantastic service!

Jan 27, 2024

They worked quickly to have my car finish before the weekend. They didn’t force any unnecessary things on me when they could have. I will be returning to them in the future to get some other things fixed as well. Highly recommend!!! ❤️

Dec 27, 2023

One day, I contacted Arbor Auto in regard to my radiator, which has gone out. So, I have gotten a quote. I was told to take my car in, and so I did, which did an excellent on my radiator . It only has taken them m4 to hours to compl

Nov 27, 2023

Alex and the team at Arbor Auto Works were so helpful. They scheduled me in within a day, provided great service at a reasonable price, and clearly communicated their work. They'll be my go-to mechanic going forward! Thanks again.

Nov 27, 2023

Honest reliable shop. I only take my car here.

Nov 27, 2023

I was traveling to Austin, TX to get my new CAC card and my car started overheating at 3pm. I looked for the nearest auto shop and came across Arbor Autoworks. They brought my vehicle into the bay and worked on it immediately. I had no appointment and was very desperate as I don't live in Austin. They were able to fix the problem and allowed me to make it home safely. I can't recommend this place enough. I am truly grateful for what they did for me.

Nov 27, 2023

I went in for a flat tire repair and it was fix within a couple of hours. They were very kind and even offered to put the tire back on for me.

Nov 27, 2023

These guys are great to work with!!

Nov 27, 2023

They know how to handle '55 chevy trucks!!!

Nov 27, 2022

Absolutely stellar service from the first phone call to the car being finished. Will definitely be using them again! My car had an electrical issue which they diagnosed, ordered the part for, and installed all in the same day. Fast communication and the sign-off paperwork was done by mobile text / web app (saved a ton of time.) Definitely go here, you will get great service.

Nov 27, 2022

Always a pleasure to be at Arbor. Winn and team do a honest and professional job

Nov 27, 2022

First time customer who did not have a good experience. They conducted an inspection of my A/C system, which included a pressure test. They identified the problem as being the compressor. While switching out the compressor they put in a new o ring kit and Schrader valves and evacuated and recharged the system. I had only driven the car since the repair was done a few times for short periods of time. Within a week I noticed it was no longer getting cold air. So I took the vehicle back to the shop and upon further inspection was told I now had a leak in the A/C evaporator. This would be another $1K+ estimate for a problem that they should have found in the first inspection. Was it bad luck or bad workmanship? You decide.

Nov 27, 2022

Good friendly service

Nov 27, 2022

Great service, reasonable rates. A good honest local shop. Support them, keep them in our neighborhood.

Nov 27, 2022

Haven't had work done here and probably can't because my vehicle is too tall to fit in the bay, but I had a good experience here. I foolishly ran out of gas a quarter mile up the road. I knew there was a Shell station just down the road on Burnet so I started walking that way knowing I could buy a gas container there. This place was along the way, so I stopped in for the first time, explained the situation and they happily allowed me to borrow a 2 gallon gas container. Matt and Winn were friendly throughout the entire experience.

Nov 27, 2022

Horrible experience! They didn't fix or repair the problem, caused another problem with the suv and then assaulted me when I asked for a refund for who paid for it and a receipt stating exactly what they did. I never got either.

Nov 27, 2022

Scathingly rude, condescending and misogynistic staff. Would not recommend. Won’t be going back.

Nov 27, 2022

This week it’s going to be 105°! Originally had my engine splash shield tearing off which they fixed with ease and haven’t had an issue yet. Also had them inspect my A/C and thought it was the compressor came back some months later to get it replaced and it turns out the entire A/C system needed replaced, yikes I know… But seeing the temperature forecast this week I can’t help but feel grateful that my A/C runs better than the original, and I can sit in the scorching Texas and complain about the coldness while sitting in traffic, thank you Arbor Auto, y’all are life savers!

Nov 27, 2021

Brought my truck and explained what the troubles were specifically. They had my truck for five hours and then when I returned told me exactly what I had explained when I dropped it off. They charged me about $140 to tell me what I already knew and didn’t event fix a thing. Then told me that I could return to spend an additional $330 on the repairs. They could have called any autozone to deliver the simple parts that needed to be installed. Thanks but no thanks.

Nov 27, 2021

First time customer! Very impressed with service. My car is running Great. Matt in front office was very helpful and got things going right from the start!!

Nov 27, 2021

Great honest service that was executed in a timely manner. The people were friendly and the atmosphere welcoming.

Nov 27, 2021

I was super satisfied with their timely manner. I dropped my car off to get my AC fixed because the blower motor needed to be replaced and they had my car ready the next day. The price was kind of high in my opinion but I’d rather pay it and know the job was done correct and I can say they did a great job because my AC is working better than before!

Nov 27, 2021

Its nice to find a local business not part of a chain who still cares about the customer. This place reminds me of what Austin was like years ago before Jeff Bezos took over the entire economy. I will be back.

Nov 27, 2021

We have used Arbor for years. We always get great service and love getting the updates on service. Matt and the guys are wonderful!

Nov 27, 2021

Winn, Matt and Casen treated me with kindness, courtesy and, very importantly, gave me a professional breakdown of what needed to be done and the labor and parts costs. On my current income, this is very important to get needed maintenance done as I can afford it. When my car kept failing, and battery kept draining, they found out what was happening. Matt responded to my despair about possibly losing this car with a positive attitude and outlook. That lifted my spirits so I could get back to work. I am amazed the team tracked down a loose connection and short that was parasitic of electricity. Thank God!! A very valuable part of working with them too, is the ability to be resilient with what one has to work with and arrange a plan to get what needs to be done, done! Thank you so much for your service. Marika