ARC Automotive On-Site Services

Feb 07, 2024

Have trouble every other auto repair and service shop which I was very very disappointing and all the other shops such as Walmart Valvoline fire stones and Albuquerque and Rio Rancho areas and I called this automotive shop ARC and spoke with a gentleman name Robert and he was excellent he help me out and is able to give me the service that I want and need for my vehicle and I couldn’t be happier thank you so much I highly recommend this auto shop

Dec 07, 2023

Best customer service thanks to the owner Suzee!

Dec 07, 2023

Don't know. They never answered or called back

Dec 07, 2023

Have me the incorrect battery first

Dec 07, 2022

Great service and great price! It’s the only time I’m my life that I’ve gotten an oil change and it was straight forward and they didn’t try to up-sale me a ton of services.

Dec 07, 2022

So amazing! They were fast and they cleaned my car too! I'm so impressed definitely will go back!

Dec 07, 2021

Great service, fair price. Justin and Suzie always treat me well!

Dec 07, 2021

Honest service, skilled mechanics, and friendly.

Dec 07, 2021

On-site ALWAYS does this fleet right.

Dec 07, 2021

Thank you guys! Perfect service!🤟🏽

Dec 07, 2021

Too expensive

Dec 07, 2021

What a crackerjack company. Set an appointment, do not call you to let you know they are late. You call them and confirm a new time only to have them no show for that time. 2.5 hours of wasted time. I guess they have family and friends do reviews for them.

Dec 07, 2020

Best car diagnostic and honest repairs found here. They won't try to sell you more than the car actually needs.

Dec 07, 2020

Good and professional service.Thank you for quick and good service.

Dec 07, 2020

I have taken my Nissan here several times and even though it doesn’t seem like the primary style of vehicle they usually work on the service was excellent from Justin and the other mechanics. The price, attitudes of staff and speed were very agreeable.

Dec 07, 2020

I was very impressed with the service provided on my motorhome and my car. The technician did his job perfectly and efficiently without any goofing around. The convenience and price are right on. I absolutely recommend Onsite Oil Change.

Dec 07, 2019

Great people, honest. Great work ethic

Dec 07, 2019

Great service.. My place to go for all my auto parts.. thank you guys..

Dec 07, 2019

We were on our way to Burning Man, from Florida, and needed an oil change. They were professional and quick!

Dec 07, 2019

They were great. We are on vacation & passing through & needed to have oil change done in our RV. Highly recommend this business!!! We tried to go to a Ford dealership because the one we went to in Kansas city was $75 total. RIch Ford was going to charge $200.00... nay-nay. We asked about the outrageous price & were given 3 different answers 1- " we pay specialized techs more to work on RVs... 2- we don't like to work on RVs 3- it is the FAIR market price in the area..... this response was from the service manager But enough about Rich Ford ( it is even in the name & I think they mean it) We looked up RV oil changes near me on Bing and the 1st one to popped up was On-Site 6 miles from Rich Ford. Called asked the price for oil change & oil filter & quoted $79.00 They were friendly spoke to Justin said it would be 45 min ( awesome) We never mentioned the price gouging from "Rich Ford.... once we paid the bill then we told them what had happen and how pleased we were with them and the reasonable price. I didn't want it to influence their service... If you like to save $ and pay reasonable prices then go to On-Site for your oil change. overall great service & friendly staff

Dec 07, 2017

Price was consistent and best i found with high end vehicle oil change. Owner seems to genuinely promote a "customer first" experience.

Dec 07, 2016

Suzi was awesome, helped me with an expensive repair that another mechanic in town screwed up. She also worked on my old companies fleet vehicles and did a great job maintaining those

Dec 07, 2015

Ended up in Albuquerque needing an oil change on our motorhome after 5000 mikes. KOA gave us card for on site oil change. Mechanic on time. Per my husband did an excellent job. Spared us taking "our camp and dogs" into a shop. Little more expensive, but the convenience justified the extra cost.

Dec 07, 2014

What JERKS! Owner Susie doesn't care. I called just to ask a simple question and she hung up on me. Thought maybe the line was disconnected but then she did it again! Finally I asked for the manager and he told me she had every right to hang up on who she wanted. Shows how much someone cares about their company that they would act like that. I would recommend my dog to do an oil change before I would ever recommend this company.