Arden Village Service

Jan 09, 2025

For over ten years I’ve received excellent customer service at Arden Village. This time around some of my dashboard lights were turned on and I took the car to get checked. It was something simple and they fixed it and charged me less because they spent less time. Really appreciate the honesty and good business practices. Fully recommend it.

Jan 06, 2025

5 stars and beyond, I love that they keep my car going 😁

Jan 06, 2025

Coming here for years. Good honest people. Highly recommend!!!!!!

Jan 06, 2025

Today I visited Arden Village for an oil change, and I couldn’t be happier with the service I received! A friend of mine Said he works there highly recommended this place, and I can see why. The staff was professional, friendly, and very efficient

Nov 06, 2024

Great service!!

Nov 06, 2024

This is 100% the most honest and trust worthy repair shop you will find. A rare gem. I have a jeep and if you know jeeps you know why I’m here so much lol. This shop is absolutely amazing and hold to their word on any warranty they put on the work they do. I can’t express how thankful I am to know about this place. I live in Rescue, and I always have my jeep towed down the hill to this shop, I pass up all the other shops along the way for a reason. This place is the best.

Oct 06, 2024

Excellent service and personnel. Highly recommend! Captain Turtle🐢

Oct 06, 2024

I read a lot of positive reviews about this garage so when my check engine light came on my Hyundai I decided to give them a try. They lived up to each and every review. They diagnosed my car and came up with a plan, and even looked up my warranty. Super reasonable and a great team. I think I found my new mechanic!!!

Sep 06, 2024

Wonderful! The alternator on my 2012 Corolla died and needed to be replaced. I called and spoke with Pete. He said to call when 3A had it and was on the way. I did about 11:00. He called back about 1:00 to give an estimate. (Just over $500, which was in line with Carfax App pricing.) About 2:30, he called back and it was finished. Price was reasonable.

Aug 06, 2024

Honest, skilled professionals. This is the only place I’ll take my car.

Aug 06, 2024

Randy runs an excellent business!! Honest, reasonable pricing, and outstanding service. Everyone is very friendly and knowledgeable. Their customer service is fantastic!! This is the only place I bring my cars for servicing. They are the best!!!

Aug 06, 2024

Thank you! Because of you fix my a/c I’m back to being Cool Joe. LOL Thanks Arden Village. Highly recommend 5 Stars shop

Aug 06, 2024

Wow!!! Family oriented, friendly, and efficient. They’re fair on the price and down to earth folks. 5 star service I definitely recommend Arden village. 👍🏾

Jul 06, 2024

I LOVE James aka Jimmy. He has the best customer service and takes such good care of me and all my car issues.

Jul 06, 2024

These guys are an old fashioned corner service station, emphasis on service. They’re good. So good you gotta have an appointment! I will wait for honest and fair. 👍

Jun 06, 2024

A truly trust worthy mechanic shop. They are there to fix your car at a reasonable price.

Jun 06, 2024

Night and day difference. Spent the morning calling other shops in town and was blown away by James and his immediate help. I wasn't put on hold for 10 min and told to "come on in and they'll check it out". He asked the right questions and did his best to help diagnose the problem over the phone. Will update this review after service but blown away already by the customer service displayed at Arden Village.

Jun 06, 2024

Took my car here today because of what seemed to be a major electrical issue I've been having for months. The rep said that it was the alternator, and that might be the case. But I told him what was happening at least 3 times, to which he clearly wasn't listening. He then kept saying I'd described other issues (having to jump the car and battery drain) that I did not report and did not occur. When I asked how the alternator could cause this issue, he could not explain and simply wanted to change the alternator. They also wanted to charge me over $300 for an alternator that retails at an auto parts store (Denzo factory replacement) for $189. Finally, they charged me $75 to test the alternator (which takes about 2 minutes and Autozone does for free), even though they were doing two other services on the car. I believe this place does good work and it has a great reputation, but I'm not paying premium prices for lousy customer service and marked up parts. The $75 diagnostic charge really pissed me off, especially since you can get that done for free at any auto parts store. I could have bought my own alternator tester for less than that and tested it myself. I'm taking my business elsewhere from now on.

May 06, 2024

I had an issue with my car today (gravel protector came loose!) and of course it happened right before 5pm on a Friday. I was able to drive it home, but wasn’t able to fix it and my husband wasn’t able to either. I had already contacted the dealership but they wouldn’t be able to get me in until next week, and the other collision places I knew of don’t operate on weekends and were already closed. I googled to find someone open on the weekend so I could drive my car (I didn’t want to drive it in the state it was in for fear it would cause something worse to happen—and I wasn’t exactly sure how/why it happened) and Arden Village popped up. I called expecting to leave a voicemail since they were closed per their hours, but surprisingly a very nice person answered. When I explained what was going on, she said if I could bring it there then, they could take a look and possibly get it taken care of so it would be safe to drive. I was impressed and incredibly grateful. I got there quickly and the mechanic there saw that it wasn’t bolted down (the dealership is going to get an earful from me), and managed to get it secured in no time at all. They are fantastic and what an incredible business to have in our neighborhood! I knew of this place but didn’t realize they did repairs and whatnot, and I’m just so happy and impressed with them. They were so nice, friendly, and helpful and definitely have my business from here on out. Thank you so much!

May 06, 2024

I've used their services for years. They are honest and do not try to rip you off. I trust them with all my repair needs .

Mar 06, 2024

Amazing little shop, with amazing, kind, and knowledgeable staff.

Mar 06, 2024

Went to fill up the tank and asked if they would check my oil as I was about to go on a long road trip. James not only checked and then topped off the oil, but checked all the fluids and tires giving me a green light and peace of mind for my trip. The guys here are kind, courteous and know what they are doing. So glad to live near such a great establishment.

Feb 06, 2024

Arden Village Service is the place to take your car or truck for trustworthy service. The Staff are respectful and really care about helping their customers.

Feb 06, 2024

Great employees and proven time and time again to be an honest reliable shop.

Feb 06, 2024

Honest great service

Feb 06, 2024

These guys diagnosed my problem and replaced my leaking fuel pump. I had gone to a different repair station & they said fuel tank leak…they were wrong. Soooo glad I got second opinion. No more leak!