Armstrong Automotive

Oct 06, 2024

This is Bill Allen and I am an old dude and not on Facebook but I decided I needed to do a Google Review regarding Armstrong Automotive. First of all Shayla at the front desk is just a joy to talk to and always takes such good care of you, both on the phone and as you walk in the front door. As an old dude I was raised by a dad who believed in the handshake way of doing business. A short time ago I had brake problems on my car and took it in to Quinn and asked him to look at it. I've known Quinn for a long time and know him to be a completely honest and trustworthy individual. When I walked out the door, as I left my car with him, I said, “You don't need to call me with an estimate, whatever you decide needs to be done to make my brakes work, just go ahead and do it”. There is no other mechanic that I know that I would tell that to. He worked me into a busy schedule and got my car out in a timely fashion at a fair price! I would highly recommend him to anyone. I have a single daughter who lives in another state and worries about taking her car in to mechanics. She worries about getting told things are wrong that are not really wrong so she gets charged higher prices. She would never have to worry about that If she lived here and Quinn and his staff were her mechanics. I cannot give a higher recommendation than to say I would send my daughter to Armstrong Automotive with complete confidence at trust.

Sep 06, 2024

I have been bringing my vehicles to Armstrong Automotive for over 15 years. I have NEVER had a problem or a bad experience. Excellent customer service, integrity and a willingness to go above and beyond for the customer. My most precious things ride in my car (my family) and I feel confident in the work that Armstrong Automotive performs for me on a regular basis. Never trying to upsell, just an honest company with great mechanics and personnel.

Sep 06, 2024

My family and I have used Armstrong Automotive since their doors opened. I was just a small boy when we started and I still utilize their services to this day. 100% trust in them. Quinn isn't just a guy fixing vehicles. He's a man that knows his business and will never feed you a line to get an extra buck. 10/10. I can't recommend them enough.

Aug 06, 2024

We’ve taken our cars here for years. They are honest and fairly price. The owner especially cares about the repairs and the customers. They are conservative about fixing just what is broken. Recently our AC was blowing hot when idle the owner personally took time to explain how, why, and what they fixed. He communicated to us that if the conservative fix ended up not being the resolution, to let them know immediately so they could quickly get us in for a more extensive exam and repair. The AC has been working great with the minimal repair. Their customer service is top notch.

Aug 06, 2024

My family as been using Armstrong for 25+ years. Always honest and reasonable pricing.

Jul 06, 2024

Friendly, knowledgeable people who do not overcharge. Or fix things that do not need to be fixed

Jun 06, 2024

Sorry, I've used Armstrong Automotive since the early 90's and this is my first review. They have been the most HONEST repair shop I have ever seen. They fix what needs to be fixed and don't pad the bill with unnecessary money makers.They only use the best new parts available. They have always been kind, friendly, trustworthy and very knowledgeable. This car guy is very happy with Quin and his entire crew. 5 stars is far less than they deserve. Bob

Jun 06, 2024

Super quick, honest, fair pricing and trustworthy. We take all our cars here!

Jun 06, 2024

This is a great place to take your car to get mechanical work done, they are always helpful.

Jun 06, 2024

Went and got brakes done and noticed the next day some clanking sound that never happend before bringing it in. so I gave them a second chance and he said it's not the brakes. When I press the brakes it doesn't make the sound. Turns out the brakes were not installed properly.

May 06, 2024

Clean shop, great mechanics. Preventative maintenance, diagnostics, and repairs. Explain deficiencies and repair options. Fair pricing.

May 06, 2024

Quinn and Sheila were amazing and communicated whenever there were changes to the repairs or what was going on with the insurance people. Quinn was patient and kind when explaining the repairs that were done to my car. I greatly appreciated his transparency and diligence! I will definitely be coming back to get my car serviced and pass along the amazing service I experienced at Armstrong Automotive 😊

Mar 06, 2024

Armstrong Automotive is the BEST auto shop in Arizona. They are honest, reliable and dependable.

Mar 06, 2024

Very reliable and professional business

Feb 06, 2024

I'm so glad I took my car to Armstrong's! They did a fantastic job on my car. The cost was very reasonable for all the work they did and I can tell how much pride they take in their work. They wanted to make sure that everything was in tip top shape and took better car of my car than I do! (Which is why the bumper needed to be fixed in the first place! 😁) I really appreciated their diligence and will definitely use them again.

Feb 06, 2024

I've been twice now. Best experience with any mechanic ever. Cannot recommend enough.

Feb 06, 2024

Updating my review of Armstrong Automotive: my gas mileage has increased from 26mpg to over 32mpg. Better gas mileage then new! Phenomenal mechanical work and customer service, the best shop I have had work done at! I was recently referred to "Armstrong Automotive" after the shop I have been using for 20+ years closed suddenly. I am happy to say that I have found a new shop for all of my automotive repair needs. I took my 2013 Elantra to a dealership for a repair estimate. It came back at almost 4k of work. I had reservations about what I had been told by the dealership and decided to have Quinn at Armstrong take a look at it. From the moment I walked in the door and met Quinn, I was comfortable that I had come to the right place. Quinn reviewed the unpriced list of repairs provided by the dealer, and as he did he said "I'll check what they have listed and let you know if there is anything that DOESN'T need to be done." OMG!!! He didn't say, I'll see if there is more to be done that the dealer missed. No, he implied he suspected that the quote was overinflated with unnecessary repairs. Quinn then said he would call in a few hours and tell me what he found. True to his word. I received his call, and what a surprise! First, he identified almost $600.00 of work and parts replacement on the quote that wasn't needed. Quinn then went on to identify some issues that had not been addressed by the dealer. One of the main issues I took the car in for was completely ignored, and none of the maintenance issues identified would have fixed that problem. All in all, Armstrong Automotive saved me over $1,000 in work that wasn't needed and I was able to redirect those funds to other needed repairs that I otherwise wouldn't have been able to complete. So, to say the least, I was thrilled with the price and service, but Quinn wasn't done with his surprises, as I was leaving he told me he had my headlight, turn signal, and taillights cleaned and polished. They look brand new! And never a charge for the additional work! If you need automotive repair work done, this is the place to go. You will receive fair, affordable, and honest prices, professional work, and premier customer service. Give Quinn at Armstrong Automotive a call, you will be glad you did!

Jan 06, 2024

Don’t not go here. He will charge you $1000 and then break something else and say it’s $450 more to fix. The owner is a liar. He belittled me the first time I brought in my car when I was skeptical. I told him I was pregnant and needed my car he said he wouldn’t work on it. Worst shop and experience ever. Don’t waste money or time here. Awful and sad experience. He doesn’t know what he’s doing but he is so cocky he does. Liar. Horrible human being. He is so cocky but so wrong.

Jan 06, 2024

Quinn and his team are honest, efficient, and great at communicating. The Ford dealership told us that we needed. New transmission in our Expedition, and they were charging top dollar. We took it to Quinn, and he was able to replace the transmission with a new transmission they purchased directly from Ford for $4,000 less than Ford wanted to charge us. We took the car on a long road trip a week later and everything worked perfectly. We have also taken our car in when we had problems with the cruise control—the initial thought was that there was a damaged sensor, which would have cost a couple thousand dollars. However, further diagnosis showed that it was just some bad wiring that needed to be replaced, which was *significantly* cheaper. They had it repaired in one day, knowing that we were hoping to go on a road trip. I’m super grateful to have found a good, honest, talented mechanic with a great team! I’ll happily share his information with friends.

Jan 06, 2024

They do very good work and are fair on the cost of their work I highly recommend them

Jan 06, 2024

This place is outstanding! I took my Jeep in thinking I was going to have to replace the transmission due to a DYI project gone wrong and was prepared to pay heavily for it. The problem was an oil cooler. Less expensive and quicker to fix. The folks there could have taken advantage of me and told me I had two problems. I love their integrity and will definitely be going back. Thanks!

Dec 06, 2023

A wonderful all around experience and above and beyond exceptional in every aspect! Quinn not only did phenomenal, more than fair priced, and fast work on my car, but was kind and compassionate from the moment I originally called. Shayla was delightful, friendly, and thorough both when I dropped my car off and when I picked it up. I will never entrust my car to anyone else and would highly recommend them to everyone!!! Thank you again for taking such great care of me!

Dec 06, 2023

A+ service! They are extremely honest and are priced reasonably. I have been coming here for the last 12 years.

Dec 06, 2023

Excellent work! I’ve had several repairs done here over the years and they have always been very honest and fair.

Dec 06, 2023

Fair and honest family business

Dec 06, 2023

Good honest shop good mechanics

Dec 06, 2023

Great customer service!

Dec 06, 2023

Had a couple engine codes that I was having a hard time diagnosing. Between their computer systems and awesome technician they were able to find the affected wires and get the problem fixed. All in under five hours of dropping it off.

Dec 06, 2023

I found the best place to have work done on on my vehicle. The clear coat on my car’s hood was peeling. They repainted it and put on a new clear coat as well as small touchups on the rest of the exterior. My vehicle was ready two days early. Their work is professional and thorough. They run a good business, and I am very pleased.

Dec 06, 2023

I had a wonderful experience working with Quinn at Armstrong Automotive! I would highly recommend his shop and am looking forward to continued business with them in the future. As a small business owner myself, I appreciated the transparency and timely service. He was honest on what repairs were necessary for my vehicle and did not try to upsell me on anything. I had taken my car to a different shop that quoted me much higher rates. Finding a good mechanic is like finding a good doctor. It takes time, but when you do, it is so worth it. Thank you for the great service! I will be back. I highly recommend Armstrong Automotive to anyone in the Phoenix valley.

Dec 06, 2023

I'm traveling and made arraignments so they could look at my car that day. When I arrived they said maybe three days just to look at it.

Dec 06, 2023

My go-to guys when I am in over my head. Honest and direct, they tell you what you really need. Not the cheapest around but worth the quality. Saved my butt a few times.

Dec 06, 2023

The first automotive shop that was able to help me target my truck’s issues and communicate them to me in a way I could understand. I will always bring my vehicles here from now on.

Dec 06, 2023

They are very professional. My car Battery needed to be replaced. I came in without an appointment. They had me taken care of in about an hour and 10 mins. Very good service

Dec 06, 2023

They have taken care of our 5 plus cars for over 10 years with prompt, honest, thorough, value service. We take them in, or they can arrange to have them picked up. Our most recent example is we took our Jeep in for routine maintenance, and we mentioned the radio speaker was broken and asked if they could fix it. Turned out it was not just a speaker it was a special amplifier and speaker unit built into the center console and were able to get it replaced for us. If they can't do something, they know the best who can. I highly recommend.

Dec 06, 2023

We have been going to Armstrong Automotive for many years now. They have always fixed our vehicles for a fair price and in a timely manner. Recently our car was "totaled" by the insurance company. Quinn was able to repair it for us so that it both ran great and looked perfect! We have always recommended them and will definitely continue to do so!

Dec 06, 2023

Went to Armstrong to have my breaks looked at before driving across the country to PA. They were great! Fast, friendly, and came highly recommended to me by someone in my community. Highly recommend! Also, their place is neat and tidy inside and out. Five stars!!!

Dec 06, 2022

Best auto repair shop in the Valley!