A&S EXPRESS AUTO REPAIR

Jan 06, 2025

I took my car here which apparently had a small leak from the power steering pump, but these people took my $55 for diagnostic check and told me that the whole power steering and the rods needs to be replaced and it’ll cost more than a $1,000. And then he said “it’s better to buy another car” with his Arabic accent. Well I did not have a $1,000 to fix it with them or “buy another car” so I took the car to another mechanic who replaced the two pipes that were connected to the power steering pump hence the leaking. It cost me about $150 and I did not have to sell my car and “buy another one.” 0 Stars for your idiotic comment of “It’s better to buy another car.”

Sep 06, 2024

I went here to get my car serviced for an inspection sticker. They were very friendly and kind. The services was fast and quick, and the prices was reasonable.

Aug 06, 2024

Excellent service

Jun 06, 2024

Review of A&S Express Auto Repair: I recently had a deeply frustrating experience with A&S Express Auto Repair, which I feel compelled to share to warn potential customers. Here is a detailed account of my experience: I called the shop to address a serious issue with my car—it was wearing out the tires unusually fast. They asked me to bring the car in for an inspection, which I did promptly. Despite my clear communication about needing a price estimate before any work was done due to my limited budget as a full-time student, the shop failed to provide timely information. Over the span of 5 days, I made multiple trips and several phone calls just to get a price quote. This lack of efficiency was highly inconvenient and unprofessional. When they finally provided a quote, it was a staggering $730 for: 1. Front frame work, initially quoted at $150, then included in the $730 total. 2. Two control arms, each costing $150, plus 2 hours of labor at $90/hour, totaling $480. 3. An alignment for $100. Realizing I couldn’t afford such high costs, I sought to lower the expense by sourcing cheaper control arms myself. When I suggested this to the mechanic, he responded rudely, accusing me of wasting his time and dismissing my efforts to find Feeling that I was being taken advantage of, I managed to find the required parts for significantly less—around $90 for both control arms compared to their $300 quote. Despite this, the shop refused to work with the parts I provided, demanding an additional $90 for a 3/4-hour labor charge, which made no sense. After days of back-and-forth, without any progress, I decided to retrieve my car. The mechanic, however, made this difficult by refusing to move another car that was blocking mine, further delaying my efforts to leave. This unprofessional behavior led me to call the police to help resolve the situation. This entire ordeal has been unnecessarily stressful and financially straining. The lack of clear communication, excessive pricing, and poor customer service were deeply disappointing. As a full-time student, I rely on my car for daily activities, and this experience has caused significant disruptions. I strongly advise potential customers to be cautious when dealing with A&S Express Auto Repair. Seek second opinions and be aware of possible overcharging practices. I hope my experience helps others avoid similar frustrations.

Apr 06, 2024

I'm so glad I had A&S Express Auto Repair recommended to me! I was able to get my car in quickly, the repairs were done in less than a full day, and everyone in the shop was so friendly and helpful. The price was extremely reasonable and all my questions were answered. I'm going to recommend them to all my friends and family, and I'm very happy to say I have a new regular auto shop!

Mar 06, 2024

This is the best good service

Mar 06, 2024

Verry great service was quick and also got good advice for what to do to my car to not waste to mutch money defenetly a yes for me thank you jowell

Feb 06, 2024

Awesome service, correct price and very professional!!!

Feb 06, 2024

Pretty good service and prices

Feb 06, 2024

This is the right place to fix your car, there's a Moroccan guy in this place his name is ahmad he's really nice and he have reasonable prices 👍🏼

Feb 06, 2023

Ahmad is very honest and reasonable gentleman to deal with. He’s the new owner and he takes his business very seriously. Check it out yourself, you’d be glad you did. Thank you Ahmad.

Feb 06, 2023

All of them are very nice, the price are very resonable, me my husband and all my kids like this shop

Feb 06, 2023

I’ve been going here for service since they opened. Grateful for the honest prices and good quality work.

Feb 06, 2023

This is the best shop to fix your car 100%. They’re very honest people and they’re cheap. Since I got to know them I’ve never went anywhere else. Best auto Shop in Rochester

Feb 06, 2022

Awesome customer service

Feb 06, 2022

Best place for cars

Feb 06, 2022

Excellent service the guys are always doing their best to get you in and out and very friendly

Feb 06, 2022

Great guys here. I was in a pinch when my car broke near their shop and they got me running for a very fair price. Thanks for the help guys.

Feb 06, 2022

Loved it would recommend to my friends

Feb 06, 2022

The guys there always take care of me. Their prices are reasonable and the service is pretty quick.

Feb 06, 2022

This is the worst place in the world to take your car to get fixed. You will be disappointed. please stay away. Sos

Feb 06, 2022

This was my best experience with the mechanic. I took my car there they fixed it they were fission they were quick fixed in one day explained everything that was wrong with it showed me what they did. I have my brother take his car there sister-in-law is taking her car there and I referred them to my people because I love this place