Ashford Auto Clinic

Nov 26, 2024

Great service.

Nov 23, 2024

Ashford Auto Clinic is always my go to for any car repair related items, inspections, etc. They’re trustworthy and communicative. I cannot recommend them enough!

Nov 21, 2024

Very professional

Nov 20, 2024

What a great team. They went above and beyond, sourced a hard-to-find part and got me out of there in no time. Really friendly and knowledgeable, and very fairly priced… they left me wanting to pay more to reflect the quality of their service. Will definitely be back.

Nov 13, 2024

Always a great experience at Ashford Auto! Rod and his team are kind, reliable, and thoroughly explain matters related to my car issues, giving workable options when available. The mechanics are fantastic and have taken care of my 2011 auto for many years! 👍

Nov 13, 2024

Been going to Rod many years and he is a straight shooter who is knowledgeable and fair

Nov 13, 2024

I received prompt and friendly service. It was a top notch experience.

Nov 06, 2024

Great work/restoration on a classic muscle car.

Oct 30, 2024

I’m truly disappointed and disheartened by my recent experience at Ashford Auto Clinic, specifically with their new management representative, Wick. I had to return because my check engine light came on, and while I understand diagnostic fees are standard, I asked if this fee could be applied toward the repair if I chose to proceed since it's sometimes done with other shops. Instead of a simple "no," Wick responded with a long, dismissive explanation about how they "feed their technicians" through these charges. This comment stung deeply because I fully understand and respect the hard work and expertise of mechanics. My family and I went out of our way to show that respect during our first visit. A bit of background: We initially brought my sister’s car to Ashford Auto when we moved to Houston, hoping to find a reliable mechanic she could trust for future repairs. We spent over $1,000 on various repairs in our first visit and were met with kindness, honesty, and excellent service from Rod and his team. To thank them for their honesty and fair pricing, we even provided dinner for the entire team to show our appreciation, acknowledging the hard work they put into making repairs affordable for us. Aside from leaving positive feedback, one of the most genuine ways customers show appreciation is through loyalty and return visits. We felt that by returning for more services, we would be supporting their business as they had supported us. It is incredibly disappointing to realize that despite our efforts to build a relationship with Ashford Auto, our loyalty was met with such disrespect. I even expressed to Wick how highly we thought of Rod and his family, hoping he would understand the impact of his words. Instead, his response made it clear he didn’t care about retaining us as clients. The rudeness has cost Ashford Auto a loyal customer, which is unfortunate for both parties, since now we will have to establish with a new mechanic. To any future customers, I recommend caution, as the treatment we received under the new management does not reflect the warm, professional atmosphere we once knew. I hate leaving bad reviews especially for a small business, but this was just disappointing.

Oct 27, 2024

Always great service.

Oct 27, 2024

It’s always nerve wracking to take my vehicle in to a new shop after making a move to a new area of town. It was a huge relief when I found Ashford Auto Clinic since it was located so close to home and had tons of great reviews. The care and concern shown by staff is genuine and they go above and beyond to find solutions. I appreciate how transparent and honest they are and how they make sure that work they recommend is necessary, affordable, and done with high standards. Thank you Ashford Auto, you guys are awesome!

Sep 27, 2024

Came in for a state inspection which I called beforehand and was told I could bring my car in. 50 minutes go by and the clerk now decides to let me know the tech left for lunch … so you let me waste almost an hour for nothing. I will say they are very respectful and kind but there seems to be management issues going on.

Sep 27, 2024

Such a wonderful place .So friendly and professional people.Highly recommended!

Sep 27, 2024

They are honest, efficient, courteous.

Sep 27, 2024

Work was done properly and in a timely manner.

Sep 27, 2024

Excellent work, see you at the next service. Thank you very much

Sep 27, 2024

Good honest mechanics

Sep 27, 2024

We have an older car, a 2001 Intrigue, and the windows on the left both got stuck down. Both the guys we spoke to at Ashford not only understood the issue, but fixed it brilliantly! Even the manager-owner got involved, and was reassuring about why this was an easier fix than we thought. Great work, team!

Aug 27, 2024

Excellent service, and very helpful staff

Aug 27, 2024

Good customer service and work done on my car. I’ll keep going back.

Aug 27, 2024

I know these good people for almost more than thirty years all what I can say they are honest and reliable and they do the best job

Aug 27, 2024

Really professional and honest team. They explain exactly what you need in plain language and don’t try to upsell you on useless stuff. Good communication with customers.

Aug 27, 2024

Reliable fast service.

Aug 27, 2024

Thay have been taking care of my Truck no matter its old!!!

Aug 27, 2024

They are very friendly , professional, and personable and also, quick ! Loved them! I referred others and will be going back to use their services 🤎

Jul 27, 2024

They always do a wonderful job on my car with no matter what the repair is.

Jul 27, 2024

Very honest and reasonable

Jul 27, 2024

Very professional and quick! They beat the competitors price and fixed the issue perfectly. I loved the honesty and flexibility, great service, I found my new repair shop!