Atlantic Tire & Service
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Review highlights
"Great owners! I trust them and their staff with my vehicle's. More than reasonable prices, great work and done in a very timely manner. I recommend everyone to them."
"The staff was super friendly and figured out exactly was wrong with my car."
"Great customer service, reasonable prices and fast service."
Overview
Categories
Tire shop, Auto air conditioning service, Auto electrical service
Directions
2411 Spring Forest Rd
Raleigh, NC, 27615
Phone number
Call: (919) 231-1230Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Atlantic Tire & Service is your one-stop tire and auto repair provider and we are proud to be announcing the Grand Opening of our 6th shop! You will find a team that specializes in providing an exceptional customer experience and going the extra mile to ensure you and your vehicle are completely cared for. Simply put, we take deep pride in what we do. Whether it's installing new tires, changing oil, repairing brakes, or performing another maintenance or repair service, your vehicle is in excellent hands from start to finish!
Reviews
Nov 09, 2024
Great service, got my car in and out for an oil change and the timing was perfect! Thanks
Nov 07, 2024
Great service and pricing! Definitely recommend. They’ll tell you the truth and you’ll be better for it.
Nov 07, 2024
I used Atlantic Tire & Service for a routine oil change. They gave a quick inspection and report of other services to consider with quotes. Everyone was polite and the oil change was completed promptly. I will return for my next car service.
Nov 07, 2024
I was greeted in a very hospitable environment and great respect for my time. The work on my car was done in a very reasonable time frame, with me leaving with confidence that the vehicle was safe and reliable again.
Sep 07, 2024
Had a great experience today when I stopped in to Atlantic Tire and Service. The team was kind, professional and oil change, inspection service was done in 30 minutes! Finally have a home for our vehicle service needs! Welcome to the neighborhood ATS!
Sep 07, 2024
Had not been to this location in a while because the old management had no clue what they were doing when it was automax. Eddy and the rag tag bunch seems like they were just throwing parts at my car. The ac wasn’t working and they had me put thousands into replacing the compressor and condenser, finally I took it somewhere else and turns out it was a pressure sensor. Well yesterday I had no choice but to go back there and much to my surprise a whole new team of people!! Extremely professional and had the ability to ACCURATELY diagnose my vehicle the first time. Had a roaring noise and the tech immediately identified it and stayed late to fix it!! These people are awesome and if you haven’t been in a while due to the complete incompetence of the last owner, then give the new guys a chance! Thanks Michelle and whoever the mechanic is!!
Sep 07, 2024
Have been here a couple of times since their grand opening. The staff are extremely friendly and they have made sure to only service our cars for what they need (don’t try to rip you off). Very pleased with their services and will be my go-to moving forward!
Sep 07, 2024
I wanted to say that I really was pleased with my visit to this location. The front desk associates were very courteous. They were engaging and very polite. The manager, Michelle treated you as if the shop was her own and wanted to be as kind and friendly as humanely possible. This experience was so different from any experience I've had in the past when getting my oil changed. I even received a follow up contact to make sure that my vehicle was running ok since the day of my visit. I would recommend this location again and again!!!
Sep 07, 2024
If you value your car dont bring it to this place…
Sep 07, 2024
I’ve been using Atlantic tire for all my automotive needs and was very happy with the service at the new location on Spring Forest Road. Friendly, quick and job well done
Sep 07, 2024
Please if you are trying to find a mechanic do not go here. It used to be good when Eddie was here, it’s not anymore !
Sep 07, 2024
Aug. 15, 2024..On my way out of town I knew my tire was not holding air and then found the screw. Unable to remove it and plug it myself I rolled up to Atlantic Tire frustrated and running behind. Ray greeted us with his friendly smile and conversation. Luke took my car into the bay and found not just the screw but a nail that punctured through the wall. No fixing of that. The tires needed replacing very soon anyways but I hadn't planned on today. Ray gave us a very decent quote and said he could call his manager, Michelle, and see if she could pick them up as she was out and about. Ray said if we could give them about 2 hours they'd have us on the road. I thought to myself that it would be really nice to be with new tires and out of town within 2 hours. Michelle was there in no time with my tires!! Luke said they had a new balancing machine and he'd make my car smooth! We enjoyed hanging out with Michelle and Ray in their waiting room after getting some Scotty's dogs for lunch. Luke brought me my keys and said to get on the road! Next thing I know I'm on the highway and absolutely no shimmy, no shake and had no idea I was pushing 80 but it felt like 40!! I recommend these folks so much!! All around good people and true to their word! Thank you guys for everything and I'll see you for any tire needs!!
Sep 07, 2024
Quick and easy experience for my State inspection!
Sep 07, 2024
Satisfactory service and it did not take long.
Aug 07, 2024
I should’ve taken pictures before turning in my car, really not sure how this place has a 4.5 score. I get my car back after servicing and it’s got a huge dent on the driver side door. When I go to bring it up, they claim it was there before and it most definitely was not. Terrible customer service, will not be returning and if you care about the outside of your vehicle I recommend you not come here. Plenty of other shops I can take my car to. STAY AWAY. STAY AWAY. CUSTOMER BEWARE.
Jul 07, 2024
Great service and done quickly
Jul 07, 2024
Inspection went fine
Jul 07, 2024
Professional, Clean Service.
Jul 07, 2024
Well I tried to avoid doing this but I was left no choice. I’ve been doing business with this Business for over 10 yrs so I was truly shocked and amazed how I was treated my last visit taking my vehicle. I took my car to get serviced to find out what was wrong with it I had just purchased the car. It’s an 86’ an older car and Eddie WAS my go to mechanic, when I went to pick up my car to my surprise my windshield is cracked badly it had been bashed from bottom by the windshield wipers. Clearly you could see it had been caused from an impact. So I’m furious when I see this! Eddie nor his wife were there but the young lady at the desk got his wife on the phone. First she tells me it was already cracks in it when they received the car …A LIE… then she said they would go half with me on fixing it (That definitely wasn’t happening) And with all of this I still paid my bill. After all that had happened, 4 days later I get a text from his Wife saying they will order a windshield and they will contact me to bring my car back to get it installed. Too little too late had they taken accountability for it from the start I wouldn’t have had a problem bringing it back but now I’m no longer comfortable bringing my vehicles there anymore. I got it fixed elsewhere and brought them the invoice. Eddie tells me if it’s over $500 I’m not paying that! Cool I know what I have to do. He then tells me he was TOLD I had a crack in the windshield so meaning he didn’t even work on it apparently, his wife said they both saw it because Eddie did the work so she says when we were on the phone the day I was picking up so another LIE. To have been a customer for so long and to be treated like this says a lot about the character and integrity they lack. I’ve noticed the changes that have happened and it seems they have lost some of the qualities that made them successful. So I say bring your car at your own risk cause if they damage it they won’t take responsibility for it. And also I dropped my car off there by tow truck Easter Sunday, and got it back the following week so it’s been that long before I decided to write this review I tried to give them a chance to make it right and I never heard from them. This is not how you treat people that not only supported for yrs, and sent people there to get serviced as well.
Jun 07, 2024
Always come through when need very friendly staff
Jun 07, 2024
Good fast and nice
Jun 07, 2024
Great Repair Shop! Everyone is very nice and helpful! Car is running perfectly. My service was quoted and completed in time stated. Found out later it was inline with cost & labor at my ex's shop in another state.
Jun 07, 2024
Great shop
Jun 07, 2024
I was recommended Automax by the cashier at O'Reilly's. So far my experiences have been nothing but great. I've had issues with my car on and off and any time I had a question with regards to my car they always come through every time honoring all warranties. I will definitely refer anyone I know to Automax.
May 07, 2024
Prompt and courteous check in. The gal at the front desk is always kind and quick. You are guaranteed to catch up on a terrible soap opera while you wait (at least for a few minutes!)
May 07, 2024
Always OUTSTANDING Service!!!!
May 07, 2024
Always quick and easy. No complaints
May 07, 2024
Eddie and his staff always provide great service. I was having issues with my ac in my truck. They quickly diagnosed and repaired it. The prices are great. Definitely will go again.
May 07, 2024
I took to my car to get it inspected. The staff was nice, friendly and fast. Thank u Automax!
May 07, 2024
I visited this company to have my brakes checked and a standard inspection . They added some lube and charged me close to $200. I notified the company that I would be taking the car across state boarders on a company sponsored children’s athletic event and requested a thorough inspection for safety purposes. After their “service”, while on our trip, the car began to make extremely loud grinding noises and began to shake while driving. When I returned to the company mentioning my concerns, I was told it would be a few hours’ wait before they could re-check my car. Instead of waiting, I went to another mechanic and it was discovered that the lug nuts were almost completely off of the rear passenger wheel. In addition, my tail-reverse light was out. I cannot believe that AutoMax not only claimed to have serviced my vehicle, but also that they documented a “passed inspection” when so many extreme hazards were present. For the safety of future travels, I will never trust this company with my vehicles again - as I feel their negligence may cause the children sponsored by company to be endangered during travel.
May 07, 2024
Reliable, professional, and convenient service.
May 07, 2024
The service was wonderful and speedy. The staff was very professional.
May 07, 2024
Very impressed with personal and quickness of service.