Atlantic Transmission

Dec 06, 2024

Stay AWAY From this company I had (2) horrible experiences with Mark at Atlantic Transmission. Please do your research. His horrible reviews speak for themselves. check out the BBB & Facebook, My experience was so terrible, I refuse to deal with him with my warranty. I now have to get an inspection done to check his work & make sure he actually did the repairs he claims to have done. since my car is worse now then before i brought it to him. My vehicle was only having small issues when I brought it to him. Mark stated I needed a transmission rebuild at 66,000 miles. that price doubled 2 times before I picked up vehicle, then after repairs we broke down 7 times. The vehicle is worse now than before we took it to him. then a month later, my car breaks down again costing me another 800$ of course it's not covered under my warranty I bought through him, how convenient. my point is he knew the repair that needed to be done, so did his employee. as did I. We have a vehicle diagnosis DEVICE in my vehicle, So I see all trouble codes as does he. Mark went ahead & did a 7500$ rebuild when I only needed a new chip that costed 800$ he is a scammer & taking advantage of small business like ours. there are over 65 bad reports on my facebook warning post to stay away from this company. Its a crime he is till in business, he is very unethical, rude & so un professional. dont even get me started on his payment system. He only takes cash or zell. that's illegal in Florida especially on anything over 2,000$ this guy took my small business for a ride. not in any fun way what so ever. BE CAREFUL! WE DO NOT RECCOMEND GOING HERE!!

Sep 06, 2024

Atlantic Transmission is the WORST mechanic I ever used in my entire life. The transmission on my Mercedes Benz died after 168,000 miles, so I called Atlantic Transmission, and Becky answered. She told me to bring the car in for a "free estimate." I took it in and asked Mark, the owner, to assess the transmission and give me his honest opinion on whether the car was worth fixing. I explained that I was debating whether to fix the transmission or buy a new car. I then asked him for a ballpark estimate of the cost to fix my transmission, both the best-case and worst-case scenarios. Mark's initial quote was "between $1,800 and $3,500." I left the car with them, and a few days later, I got a call from Mark saying I needed a rebuilt transmission, and it would cost $4,500, plus fluids. I asked him again if it was worth fixing, and he assured me it was the right decision. Trusting Mark's advice, I gave the go-ahead to fix it.(HUGE MISTAKE TRUSTING MARK). Several weeks later, Becky called to inform me that the rebuilt transmission had been installed, but the car now needed a "conductor plate," which she explained is the computer that tells the transmission when to shift. She said but first, Mark required payment of the initial $4,700 (including $200 for Fluids) because the rebuild was done. However if I wanted the car to actually shift, I would need to buy this "plate." I asked if the car worked, and she said, "No." She reiterated that I needed to come in and pay because they had installed the rebuilt transmission. When I went to pay, I found out they don’t accept credit cards—only cash or debit, which I later realized was intentional so you can't dispute the charge. We discussed the new "plate" further, and Becky mentioned it was very expensive, around $3,500 from Mercedes, but she could get one from China for $1,000, though it would take three weeks to arrive. By this point, I had already been without a car for a month and was now being told it would take another month plus $1,000 to complete the process. Having already invested $4,700, I decided to spend the extra $1,000 in hopes of getting a working car, even if just for another year. I signed an estimate for the $1,000 to approve the "plate." A few days later, Mark called, saying, "Becky doesn’t know what she’s talking about." He explained the plate alone was $1,000, but with labor, it would actually cost around $1,800, peppering the conversation with F-Bombs. He said he'd call when the car was ready. The next call came sooner than expected, and Mark told me the transmission was fixed and shifting properly, but the engine was now misfiring, showing numerous codes, and they couldn’t clear them or get the engine to run properly. I told him there were no engine codes before the transmission failed. Mark then raised his voice, shouting that he fixed the transmission and that he’s a transmission repairman, not an engine mechanic. He claimed the car had all those misfire codes when it came in. I asked him why, if he knew about the engine misfires when I first inquired if the transmission was worth fixing, he didn’t mention them? I would never have spent money fixing a car with a blown transmission and multiple engine codes. Mark suggested the misfires would be an "easy fix," but the bill for the plate was now $2,700! At this point, I was beyond furious. I went to the shop in person, and I negotiated the plate payment down to $2,100 in cash, bringing the total cost for the transmission repair to $6,800. I left the shop with a poorly running car and immediately took it to a local mechanic to address the engine misfires. That mechanic had the car for two weeks but couldn’t clear the codes or identify the source of the misfires. I paid $360 for diagnostic time and took it to a second mechanic, who told me the car WAS NOT worth fixing even with the new transmission. I ended up trading in the car and got just $1,000 for it. Mark is unethical, dishonest and delivered the worst car mechanic experience in 40 years of owning cars! RUN AWAY FROM ATLANTIC TRANSMISSION, MARK & BECKY!

Aug 06, 2024

3rd time at Atlantic Transmission. ALL positive experiences. Of course who can live without their car? We had it towed over the weekend and reached out first thing Monday morning. We had an analysis of the problem & estimate by early in the day. .Parts were ordered and vehicle back in business within 48 hours. Life goes back to normal. Great to have a company that meets their commitments with pleasant and professional ways. Pricing was fair - realistic. THANK YOU !!.

Feb 06, 2024

Awesome Shop, best prices I have ever seen for such a trustworthy shop. Becky and Mark are the most honest and informative people I have met when it comes to automotive issues, they are fast, reliable, honest, and knowledgeable. This is my go to place for any car related issues.

Feb 06, 2024

Fixed my Nissan Altima’s transmission. They really worked with me to find a solution within my budget, car shifts great, and quick turn around time, Make sure you talk to Becky to coordinate things. Mark is very knowledgeable but can be difficult to get a hold of. Highly recommend.

Feb 06, 2024

Had transmission problems in 2023 after $4500.00 drove the truck about 80 miles and had more problems with the transmission took it back and $3000.00 and 2 weeks we got it back so $7500.00 and after hearing about it needed a transmission cooler so I had that installed for $300.00 .The Owner of the business i feel took advantage of us and we felt it was a good business, well today I need the rear end adjusted was told the price up front and when I get there was told it was more talked with the Owner on the phone he was not on site and did lower the bill to $150.00 double the amount I was told. So costumers beware of this business and Owner.

Feb 06, 2024

Very hepful people, small shop but personal service. I got the help I needed to get my car back in shape again. Thanks Atlantic

Feb 06, 2024

We had a great experience with Atlantic Transmission. My son's car was fixed within a day and the service was excellent. The lady that works in the office is beyond friendly and the mechanic explained what was wrong with the car and fixed the problem.

Feb 06, 2024

We have been using Atlantic for years (many cars) and highly recommend their services! Becky is wonderful and goes above and beyond to help us! Chris the mechanic really knows his stuff and is honest, reliable and does a great job! Mark the owner is also a good guy, he always steps in and calls directly to explain what needs to be done. Any time I call, Becky will order parts in advance, make sure Chris is aware and more times than not, gets my car back to us the same day. Overall, they are affordable, knowledgeable and fast! Good and trustworthy mechanics are hard to find but this group is the real deal!

Feb 06, 2023

Becky, in the front office she made me feel comfortable in knowing I can trust that Atlantic transmission, will treat me like family!

Feb 06, 2023

I want to start by saying Atlantic transmission was amazing. My transmission was jacked up, they sent a tow truck to pick up my vehicle inspected the transmission promptly, and called with a reasonable price to fix it. My truck was towed diagnosed and repaired in 3 days. Outstanding service. My transmission has never felt better. Highly recommend this business to any and all.

Feb 06, 2023

Mark has a good operation over here always top notch has taken care of three of my vehicles and services them on a regular basis

Feb 06, 2023

Reasonable price and fast work

Feb 06, 2023

professional scammers, charged me $2500 to fix my car and barely touched the transmission, told me that I would have to run the car for two weeks to break in the new parts, complete scam, the car was worse than before. they told me that it would be a reprogramming problem, and that they wouldn't know how to do it. I took the car to other real mechanic and he told me they didn't even touch the transmission. besides, they were very unpleasant when I went to complain about the service

Feb 06, 2022

Atlantic Transmission has such great shop etiquette, they are helpful, honest and fairly priced...I would most definitely recommend!

Feb 06, 2022

Great place to bring any transmission work markers the owner a regular guy

Feb 06, 2022

I took my 2007 Pontiac G5 here twice. First time they were so quick with their work, and even texted me a complete list of everything my car could get done with descriptions and prices. So convenient! The second time I brought it in I was completely distraught because there was something seriously wrong with my car. The staff was so incredibly kind and patient with me. They checked every inch of my car trying to figure out what was wrong for over an hour finally telling me my transmission was completely shot. Hearing this news I almost started crying, this car was very special to me and they understood that, and they were so nice about everything they didn’t even charge me for the inspection even though I insisted. They gave me a number for someone who sells cheap cars (super nice guy too) and offered a couple for sale on their lot just trying to help. Genuinely good people who wanna help work here. Best mechanic experience I’ve ever had was here. If I ever move out of this state ya’ll have to come with me because I don’t wanna get my car fixed anywhere else.

Feb 06, 2022

This is the best affordable shop I have been too in a long time. I brought in my 05 Ford Ranger for leaking oil. They had the seal replaced the same day, no more leaks, no more problems. Also, beautiful woman that took care of me had a great smile and personality and they didn't even charge for the smiles. Thank you.

Feb 06, 2021

Amazing and reliable service! Went in for an oil change and the process was fast, professional and hassle free. Would definitely recommend to any one in need of car service. Will be doing future business. Thank you!

Feb 06, 2021

My whole experience was easy and painless. Mark and Becky took care of everything I asked, kept me informed if anything else had to be done or was recommended to be done. They took the truck in on a Tuesday and had it done the next day. So service was fast and great on the rebuild of my transmission. Thanks to everyone there.

Feb 06, 2021

NIghtmare experience. They had my car for over 2 months and never fixed it. I finally had to sell it to them for parts. They would not return phone calls or keep me up to date as they continually promised. They lied to me repeatedly. They seem nice, but lying to a customer isn't very nice, is it? You should stay far, far away.

Feb 06, 2021

They rebuilt my '03 Blazer's transmission. Runs like new! Thanks!

Feb 06, 2021

Was having transmission problems with my car and found this company thru a Google search. We went over pricing and decided to have my transmission rebuilt. It was done very fast. Will use them again.

Feb 06, 2020

Frankly I was concerned when saw some of the reviews however I went to get an estimate and see for myself. Becky did an outstanding job assuring me that things would go as discussed. Everything went great and the car works perfectly. Thank you for standing behind your estimate and being very fair. It was a good experience.

Feb 06, 2020

Great people and awesome friendly service, unbeatable prices to boot. Highly recommend , had my ac fixed and body work done after I crushed the front end of my trailblazer into a bus. Timely service and EXTREMELY happy with the Results.

Feb 06, 2020

Great price great people great service truck runs perfectly

Feb 06, 2020

I've gotten alot of work done here and they have always been honest and fair

Feb 06, 2020

Looking for a trustworthy mechanic is always stressful. I was looking for a good mechanic to go to and found Atlantic Transmission as a reference from my dad. From the minute I walk in I’m greeted with a smile. I’ve had nothing but the best experience coming in. For a more than fair price! They get my car back to me quickly and they don’t always require an appointment. Now my whole family comes here! I will definitely go here if i ever have any car troubles

Feb 06, 2020

Nice people! Professional, respectful and pleasant. Becky is great. She searches things out, keeps you abreast and keeps smiling. You can really trust that she has your best interest as her number one job. Tim was helpful as he explained things in depth. He is easy going, personable and intelligent. There was a bit of an issue.. That's when you see true personalities. I got the help I needed without a problem. Things were resolved in a flash and the smiles and good rapport were sustained. That's when you know that you will return. It comes down to trust!