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Augusta & Paulina Service Station

4.7
(201 reviews)

Overview

Categories

Auto repair shop, Auto radiator repair service, Auto tune up service


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Reviews

Nov 29, 2024

Consistently the best experience I’ve had at a mechanic. Rueben is honest and kind and his team does fantastic work. So happy to have a shop I can trust.


Nov 29, 2024

Good experience as always in my last visit .


Nov 29, 2024

Great service and super friendly, professional staff. So glad they are in my neighborhood.


Nov 22, 2024

Very professional and knowledgeable. I highly recommend them


Nov 15, 2024

Augusta & Paulina Service Station is my go-to for car service in Chicago. They’re trustworthy, never push unnecessary repairs, and always explain everything clearly. I really appreciate how honest and straightforward they are. If you need reliable car service in Chicago, I highly recommend them!


Nov 15, 2024

Great customer service! I feel like I'm taking my car to friends, whenever I need an oil change or my car is making a funny noise. I'm always remembered & greeted by my name. I really trust these guys!


Nov 15, 2024

Muy buen trabajo estoy muy satisfecho Se lo recomiendo a toda persona que necesite trabajo de carro. Gracias..


Nov 15, 2024

Professional and efficient


Nov 06, 2024

Calles the owner to say Ola my friend. Great place to visit.


Nov 06, 2024

Friendly service and fair prices. Online authorization system is convenient so you don’t have to play phone tag to approve recommended services like filter changes and windshield wiper replacements. Only downside was that they were booked a week in advance, but they were able to squeeze in my oil change a couple days early. James is a great dude!


Nov 06, 2024

I had a great experience with AP service! They were very clear and communicative about what needed to be done. Super nice as well!


Nov 06, 2024

I have been coming here for years. Service and trust are always great.


Nov 06, 2024

I have used Agusta and Paulina service and auto repair since I moved to Chicago seven years ago. They are a lovely family owned group and have always been able to address my needs big and small, professionally, quickly and cost effectively. For example, when my entire navigation panel, camera, phone radio etc broke, they were able to source a used and refurbished newer navigation system at a fraction of the cost of what a dealer had quoted. And I can’t even count how many times they have come to my rescue with battery issues during these crazy winters - often times coming to my home to get it started. They also stock high quality and warrantied. batteries. I feel so lucky to have them in my neighborhood.


Nov 06, 2024

I like the customer service and taking the time to explain the maintenance of my vehicle. Scheduling is easy and they response quickly to your questions. I would highly recommend them.


Nov 06, 2024

I love this Augusta and Paulina Service Station! I trust them fully and never worry they will talk me into something I do not need. I love them so much they are listed in my favorites with my contacts on my iphone!


Nov 06, 2024

The team here is always exceptionally kind and helpful. It’s nice to get someone on the phone who is willing to kindly chat with you and provide good feedback. Prices are definitely good for mechanic work.


Nov 06, 2024

The was amazing! James was a huge help! My car broke down while visiting Chicago. Jamed made it a priority to get it fixed and me back on the road in no time. They were transparent about cost and give me lots of peace if mind. I truly appreciate their sense of urgency and client centric customer service.


Nov 06, 2024

These guys know what's up solid mechanics


Nov 06, 2024

Very communicative. Excellent customer service. Trustworthy. A tad more expensive than others, but they know what they are doing.


Nov 06, 2024

Very professional, dependable, knowledgeable and reasonable in price. I definitely recommend them.


Oct 06, 2024

Always very transparent, kind, and quick!


Oct 06, 2024

Awesome job! They were responsive and efficient when they took our car in


Oct 06, 2024

Good service at a good price!


Oct 06, 2024

Good, honest mechanics. I’m very happy I found a local place so I don’t have to take my car the the fancy vw dealer and be at the mercy of a big corporate faceless system.


Oct 06, 2024

Great, reliable service!!!


Oct 06, 2024

I had a great experience with everyone at this shop. I brought my car in at 8am and had the diagnostic by 10am. They are incredibly quick and thoughtful. Answered all of my questions with integrity and kindness. Will definitely be coming back to get my car serviced in the future.


Oct 06, 2024

I've been bringing my vehicles here for 17 years. Reliable guys that you can trust.


Oct 06, 2024

Reliable service and fast.


Sep 06, 2024

Great honest mechanic willing to give you personalized advice based on your unique situation. Cant recommend highly enough.


Sep 06, 2024

I contacted Augusta for an emergency and they understood the urgency. Augusta and team took care of my vehicle the very next day. The team here is very professional and communicates exceptionally well. I am extremely happy with the service. Highly recommend!