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Austin's Automotive Specialists

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4

3

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4.8
(1,084 reviews)
Review highlights

"Needed help that day and they got me in and got me fixed up before 5pm."

"Nice friendly place, service done quickly and at a fair price."

"Andy, Justin and the rest of the staff are great people."


Overview

Categories

Auto repair shop, Brake shop, Oil change service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

Closed

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 5:30 PM


Description

Austin’s Automotive Specialists in Austin, TX promises to deliver honest answers and a job done right the first time. Being family owned and operated, we provide a family-friendly environment. We understand that auto repair services can be costly and stressful, and we strive to make your visits to our shop an enjoyable one. We want you to drive away with a smile, every time!


Reviews

Nov 23, 2024

Excellent customer service!


Nov 20, 2024

Brandon was prompt with getting my truck back on road and reminding me on other issues needing attention.


Nov 20, 2024

Great communication they work fast and willing to help with paying


Nov 13, 2024

Brandon and everyone else I spoke with at Austin Auto were awesome! I Was dealing with an extensive repair for my college students car from out of town. They treated me like a longtime customer. Appreciate the Texas hospitality. We will be bringing the vehicle back there for regular service in the future.


Nov 13, 2024

Excellent costumer, friendly services.


Nov 13, 2024

Highly recommend. The team here is incredibly friendly and provides transparent info about issues your car is having. Unlike a lot of places, they don’t pressure you into unnecessary repairs and don’t tack on a bunch of extra charges. We just moved to Austin and we’ll be taking our cars here anytime they need service.


Nov 13, 2024

I had a great experience. The customer service was excellent and they had my car ready in a few short hours.


Nov 13, 2024

Friendly staff, they gave me a fair price and they did a great job. My car is running much better now.


Nov 13, 2024

I had a really expensive repair done here on my car this week. I knew the news wouldn’t be great but it was worse than expected. I can’t express enough, how well Brandon did with answering all my questions and helping me through such a stressful time. He was kind, understanding and he cared. My husband passed away and I am not use to handling these things. In fact, naturally very worried on who I can trust, I called my service rep where I purchased my car and the price was about the same but I was getting a better warranty here. Plus the turn around time to get my car fixed was way faster. Now for Cameron, the mechanic that found what caused my problem and fixed it, thank you from the bottom of my heart. I am beyond grateful that God has given you such a wonderful skill and talent. I wouldn’t take my car anywhere else. Thank you so much!


Nov 13, 2024

I trust Andy and all the guys at Austin’s Automotive Specialist with the maintenance and repairs for all of my family’s automobiles. In this case, our daughters’ Toyota Yaris was the car needing repairs. When I questioned the priority of the repair, Andy told me that if it were his daughter’s car, he’d do the repair. That was all I needed to hear ! I highly recommend Austin Automotive Specialist for any and all automotive maintenance and repairs ! ! Thank you Jeff Canning


Nov 13, 2024

It's hard to find a shop that's honest and trustworthy but these guys prove it time after time. The William Cannon location saved me $400 when given an $1800 estimate at lambs auto for a repair.


Nov 06, 2024

Great and quick service. Very happy that I used them


Nov 06, 2024

Great experience! Great customer service and didn’t try to sell you on anything extra. Super nice crew 👍


Nov 06, 2024

My car started overheating and this place had pretty good reviews. I didn’t have an appointment but they let me drop it off and worked me in. They were extremely nice and detailed in explaining the issue with my car. They got the issue fixed quickly, despite the parts for my car being difficult to locate. pretty reasonable price and it came with a warranty. Definitely will be returning to this shop for any future issues.


Nov 06, 2024

Very quick on diagnostics and repairs. Needed my service done asap and they got me a diagnostic, quote, and repairs done all by the time I got done with work. Highly recommend!


Oct 30, 2024

Consistently great. I’ve been bringing my car here for five years+.


Oct 30, 2024

I have a German car and it was difficult to find a qualified yet reasonably priced mechanic. Austin Automotive came through! They were professional, fast, friendly, and reasonable! I’d highly recommend them for your next repair!


Oct 30, 2024

These guys did an excellent job on my Truck. I've had a power steering leak for years at this point. Had the truck into multiple different shops and Austin's Automotive was the first shop correctly identify the problem and they had it fixed same day.


Oct 27, 2024

Andy is honest and thurogh and kind. Mechanics seem to be aware and proffessiomal. Thank you Andy Robert K.


Oct 27, 2024

Awesome!! These guys rock!!


Oct 27, 2024

Brake Job done right - along with oil change - 2015 Tundra with 118K miles


Oct 27, 2024

Excellent service. Highly recommended.


Oct 27, 2024

Great reasonable pricing and fast service!!! Will be coming back for sure!!!!


Oct 27, 2024

Honest, Thorough, and Top Notch Customer Service. A friend of mine who is a long-time customer referred me to Austin Automotive Specialists and I am so impressed with their service. Andy took the time to ask important questions, and set up my appointment. When I arrived that day, Alex got me signed in and also took the time to find out more about the issues, and was very personable and knowledgable. Andy was very thorough with regard to inspecting the car and I truly appreciated his taking the time to communicate with honesty and integrity. What impressed me even more was that I waited in the lobby, each and every customer that called in or came through the door received the same high quality, honest, friendly service. These folks are professional, honest, and they care about ALL their customers. AAS has a new loyal customer and I will recommend them to my family and friends. Thank you!!!


Oct 27, 2024

I appreciate the honest and handwork of the team and Andy


Oct 27, 2024

My car broke down literally the day I moved here (classic). Andy and his team were able to fit me in right away and were very quick with repairs! Not only were they very nice but also reasonably priced, they didn’t try and tack on a bunch of extra unnecessary stuff and just stuck to what I needed. Thanks guys!


Oct 27, 2024

Oil change done, no issues. First time bringing my vehicle to AAS, didn't know how things would. So, far a pleasant experience.


Oct 27, 2024

Once again Brandon saved my old car. It would not start and they located the problem quickly, he also located a new horn to replace my dying horn. Thank you thank you Brandon and the great people at Austin Automotive. Wes and his team are great I took my car to a national “repair shop” and I’m being really generous with that term here, for inspection they told me that the rear tail light assembly had gone out and I would need another new one but they were no longer manufacturing the part for my car because it’s 21 years old and they don’t install aftermarket products.Seriously on a car that’s 21 years old all your going to find are after market parts! I asked did it pass smog and they said no and that was it they didn’t say Why it didn’t pass smog So I shopped around and found Austin Automotive Wes and Brandon and the team saved my baby, they replaced the part that it needed and passed inspection with Flying colors On a second trip to repair they found other items that needed replacing. Most importantly they fixed the Air Conditioning it took a couple of days and three different hoses but Brandon persevered and now it’s like new. There are two simple reasons they have been in business for 46 years they are knowledgeable, reliable, and fair. Once again Austin Automotive comes through. You can make appts on the website. Save time don’t go anywhere else My son in law took his car to that other place and they are still scratching their heads !!!


Oct 27, 2024

Radiator replacement, and wheel barring.


Sep 27, 2024

Best service team!!!


Sep 27, 2024

I have used Austin’s Automotive Specialists for many years for oil changes and major repairs. I have always found them to be courteous and honest with service. The name in the front has changed several times, but the folks here have always been reliable and reasonably priced.


Sep 27, 2024

My second visit. They did not disappoint. Highly recommend.


Sep 27, 2024

Scheduled an appointment and was a very efficient transaction. Work was done promptly and the staff were very courteous. I will be back for all of my other needs.


Sep 27, 2024

Thank you Brandon for helping me get my car serviced, at a great rate! Austin Automotive specialists were quick, friendly, & very affordable, highly recommend & will be back. (:


Sep 27, 2024

I had my oil changed and brake fluid changed.It took about one hour and forty minutes.My brakes were much better afterwards.Always happy with Andy and Austin Automotive.


Sep 27, 2024

Stopped by the shop and had to make an appointment just to have my vehicle looked at for 4 days later. On the day of my appointment, I dropped off my vehicle at the time of my appointment at 9:30am and was told I would have to leave it all day?!? When I showed up at the time I told them I needed it ready for pick up at 3:30pm, it was still not done. Then got the quote which was overpriced and very unclear! Even had things on the quote that was not why I brought my vehicle in. Took it to another shop for a 2nd opinion and was quoted $2000 less!