Auto Best Houston Inc
5
4
3
2
1
Review highlights
"Awesome guys, fast service at very reasonable prices. Fred is very honest and excellent with his customer satisfaction"
"Fast and quality service"
"Quality repairs at great prices!"
Overview
Categories
Auto repair shop
Directions
2501 Austin St
Houston, TX, 77004
Phone number
Call: (713) 659-7600Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM
Reviews
Nov 15, 2024
Any mechanics 🧰needed here,job?
Nov 15, 2024
Fast and friendly service for state inspection and an oil change
Nov 06, 2024
I’ve been taking my vehicles to Fred for help for years. He is the always fair with pricing and upfront about any issues my cars may have. Fred and Auto Best are the greatest mechanics I’ve had in the gulf coast.
Nov 06, 2024
Went in for a vehicle inspection. Chose this place because of convenient location and 5 star reviews. I called ahead and the guy who answered phone was friendly and accommodating. I showed up and got very quick service. He also filled my tires with air for free and made a recommendation about tire replacements. Easy enough and had good energy. 5 stars are earned and accurate! Update: I think my original post was 4 years ago...I have been going here for years and it continues to be great work. He's honest, does not nickel and dime you for everything he does, he uses quality products and when I got my recent tune-up, it drove away like a brand new car! Years later, I highly recommend him! Only thing is he's busy so you might call ahead to make sure you get a convenient time that works for both you and him
Aug 06, 2024
Got this place recommended from a friend and highly recommend to anyone else! Very transparent with pricing and helpful. Went in to get my engine fixed (several $100) and he didn’t take any payment until the code went away which took a couple weeks. Recently went back to get a rear turn signal bulb replaced and they did it for free in less than 10 min!
Jul 06, 2024
Always honest and reasonable, fair prices.
Jun 06, 2024
Awesome and honest service
May 06, 2024
They all ways get me right.
Apr 06, 2024
My car was overheating in traffic, and luckily for me this shop was five minutes away and had good reviews. So glad I took a chance on it! It was fixed the same day and he even patched a tire for me while he was at it. I’m sure the service would have cost me more anywhere else. Thank you, Mr. Fred Garcia, for being exactly what the good reviews advertised!
Mar 06, 2024
I arrived at your establishment today seeking a quote for necessary car services, based on a strong recommendation from a trusted source. Regrettably, my experience was marked by profound disappointment and a sense of disregard. At 1:57 pm, I engaged with an individual I presume to be the owner, whose demeanor left much to be desired. As a conscientious single mother who diligently maintains our vehicle, my daughter and I anticipated a more positive encounter, especially given the commendation received. Despite only inquiring about a quote for spark plugs, the gentleman mentioned an overlooked coolant hose by Toyota. Unfortunately, his approach, beginning with a comment on our car's mileage and progressing into grievances about communication with suppliers, lacked the professionalism I expected. This being my inaugural visit, I had hoped for a more welcoming atmosphere. The absence of an introduction, coupled with a reluctance to provide the requested quote, left me disheartened. It is disconcerting to recount that I took time off from work, only to encounter negativity, haste, and an overall lack of customer-centricity. I recognize the significance of first impressions and the impact they carry, particularly in a service-oriented industry. I trust that this feedback serves as an opportunity for your business to reflect on the importance of cultivating positive interactions. In my capacity working closely within the community, referrals are a key aspect of our collaborative efforts. Regrettably, I find myself compelled to share this candid account, hoping it fosters awareness of the need for a more customer-focused approach. While I seldom endorse negative reviews, today's encounter prompts me to emphasize the vital role customer service plays in shaping perceptions. I urge you to consider the implications of such interactions on the reputation of your establishment. My sincere hope is that this feedback is taken constructively, inspiring a reevaluation of the customer experience at your business.
Mar 06, 2024
If you're in need of a straightforward body shop, Auto Best Houston is the place to go! Don't let Mr. Garcia's reserved demeanor fool you – he and his team will take excellent care of your vehicle. They had my car ready in just a day, and Mr. Garcia even went out of his way to find affordable parts, saving me money. If I ever need more maintenance, I'll definitely be returning to Auto Best Houston.
Mar 06, 2024
The only mechanic you need. Honest and knowledgeable; just a great guy
Feb 06, 2024
Great place to take your vehicle! Honest work!
Jan 06, 2024
Honest, quick, and reasonably priced. I will definitely be returning!
Dec 06, 2023
Brought my car in and turned out to just need the codes cleared. Honest and fast, would come again.
Dec 06, 2023
Fred is such a nice guy and always willing to help no matter what. I love coming here. I trust in Fred & also his pricing is always fair !!
Dec 06, 2023
Fred keeps me moving 💪🏾💕Gracias!!
Dec 06, 2023
I am a client of Auto Best for several years. It is one of the best services in Houston. They are very honest regarding their prices. Exceptional quality of work!
Dec 06, 2023
If you want your vehicle fixed the right way, this is the place.
Dec 06, 2023
Love and trust Fred!
Dec 06, 2023
Quick, friendly, affordable place! Would recommend to anyone needing a state inspection done
Dec 06, 2023
Time and again, service has been accurate, fast and extremely well priced - I fully recommend and trust this place!
Dec 06, 2023
Very nice, helpful, and reasonable. Thank you!
Dec 06, 2022
Awesome guys, fast service at very reasonable prices. Fred is very honest and excellent with his customer satisfaction
Dec 06, 2022
Frank knows a lot and can handle older vehicles. He didn't fix my 1998 Jeep this time because he couldn't get it to repeat the problem. I appreciate that he didn't charge me anything that day and didn't try to just do something when he wasn't sure. I will be bringing my car back to him tomorrow now that it is a more consistent problem.
Dec 06, 2022
Fred is a great mechanic and super honest. So few of such shops remaining...
Dec 06, 2022
Fred is an honest and trustworthy person! He is the only person I take my cars to for inspections and not get the runaround like other places will! Keep up the great work Fred!
Dec 06, 2022
Fred is awesome- I have been going to him for 7 or 8 years and he is always upfront, honest, and does good work. When my old car had a plastic piece that kept getting unscrewed, he would screw it back in for no charge when he could have easily tried to blow it up into a bigger fix than it was. If he can't fix things, he will tell you- he has turned me away before when the issue was something he couldn't handle, instead of charging to look into it.
Dec 06, 2022
Fred is excellent. Always honest about what you really need to do on the car and his prices are very fair. Highly recommended.
Dec 06, 2022
Love this place.
Dec 06, 2022
Quality repairs at great prices!
Dec 06, 2022
Super nice Fred Garcia helped me. So understanding and polite. Honest guy. I have my back breaks being taken care of. Clean orderly shop. I was referred to him. So glad. Thank you Fred for you help. 🙏
Dec 06, 2022
This be people can not be trusted . Guranteed to Ce back with more problems than you came with
Dec 06, 2022
Very friendly and honest. I went because my front brakes were wobbling the steering wheel and they said that everything looked good and new so they wanted to make sure that I really wanted to do that. I did, and it helped the problem but most places wouldn’t be honest like that. They also replaced my battery. All within a few hours with no appointment!