Auto Glass Now

Feb 04, 2025

Did a great job, fast service

Feb 02, 2025

Thisis a top-notch shop. The service provided was excellent. Both the office manager and the mechanic were helpful, friendly and did a great job of getting the job done to a high standard within the timeframe promised. Also, the price was very fair and competitive. Great job - thank you!

Jan 30, 2025

Great job, Thank you for the fast turnaround!

Jan 23, 2025

Friendly fast service. Really helped my son out in tight spot Thanks so much

Jan 23, 2025

I've been going to Auto Glass Now for over 10yrs. Same great service and prices over the years. I highly recommend them for anyone who needs auto glass.

Jan 23, 2025

In response to the reply below by the "owner" regarding this review, on investigation the number provided to "support" me, was simply the alternate number for the branch that performed the shoddy work, broke the trim parts, and installed the blemished glass, and completely disrespected me as a customer. When I inquired about contacting the owner I was told, "I don't know who the owner is", "I never met the owner", and "I don't know who writes the replies to reviews. So it seems to me this accommodating reply by the mysterious "owner", is nothing but an effort to put something up on line, to counter my accurate documentation of unacceptable work, and make it appear that they are making some good faith effort to correct their mistakes, nothing could be farther from the truth! I wish I was able to leave 5 stars, but unfortunately I can not. In fairness this place did a good job on the counts of having my windshield in stock, offering a fair price, and getting me in and out in about 2 hours. Where they fell short was in 1) cleanliness; there was considerable, very visible, fine glass shards on the top of the dashboard, which required me to use tape like a lint roller to remove it, and with proper eye protection, then blow the cabin out and run the defroster full blast to blow any other debris out. There were also black smudges at the top and both sides of my white headliner from the technicians hands/ gloves. 2) problem resolution; the tech broke the mounting clip of one of my windshield wiper "scuttles", which is the small cover that covers the area where the windshield wiper arm attaches, and instead of telling me, attempted to hide it by attaching it with a blob of the windshield adhesive. On notifying the manager of this issue I was basically stonewalled, and confronted by her backing up the technicians assertion that it was already broken, which was false, and told things like "it is an old car",(2015), and basically told to take a hike. This performance, to me, cast a light on how well they stand behind other aspects of their work, and to me speaks poorly of the mind set toward positive customer relations that they have, in that for the cost of a aftermarket replacement part, ( about $20), they are prompting a negative review, (a review they requested), causing me some upset by their treatment of me during 2 phone conversations, and causing me a loss of my time required, and the inconvenience of, filing a dispute with the charge card company for the cost of the damaged part. Another aspect of dissatisfaction that became evident while driving around on this clear sunny day, is the quality of the glass itself. Either this windshield is a "second" or simply inferior quality. There are considerable ripple artifacts in the lower left section directly at eye level. It really is substandard quality visually So to sum, while they may have had a better price at face than the other vendors I contacted, the resulting deficiencies, and problems, may have negated that perceived savings. I concede the same issues might have arisen elsewhere, no way of knowing, but none the less for the reasons I have shown, I would not recommend using the services of Auto Glass Now.

Jan 23, 2025

They were efficient, on time, neat and courteous. Going to use them again as unfortunately, our other car has a windshield crack

Jan 16, 2025

Fast work! Custom job! Great finish! I had to have a custom job finished in a matter of hours so I could get my car to the glass shop before they closed. These guys came through for me, I was surprised they got it done in time!

Jan 16, 2025

From Brian of San Leandro California USA: AUTO GLASS NOW IS THE BEST! I AM WRITING IN CAPS BECAUSE I WAS TREATED SO WELL AND GLADYS AND INFINITI WELCOMED ME GLADLY AND RESPECTFULLY AND MY WINDSHIELD FRONT WAS FLAWLESSLY AND EXPERTLY REPLACED IN A TIMELY MANNER IN ONLY ONE HOUR! I WOULD DEFINITELY DEFINITELY DEFINITELY RECOMMEND THIS COMPANY TO MY FAMILY AND FRIENDS AND TO ANYONE WHO NEEDS THEIR SERVICES! I GIVE 5 STARS! I WOULD GIVE THEM 999.99 TRILLION STARS IF I COULD! THANK YOU VERY MUCH AGAIN GLADYS AND INFINITI! YOU ARE BOTH AMAZING KIND RESPECTFUL KNOWLEDGEABLE WOMEN! YOU MADE MY DAY YESTERDAY MONDAY JANUARY 13TH 2025!🥰🥰😊😊❤️❤️🙏🙏🙏🙏

Jan 16, 2025

Great place as soon as I walk in I had my problem resolve. Excellent price, service and efficiency on their job. Thank you

Jan 09, 2025

Auto Glass Now was great! Affordable and same day service.

Jan 09, 2025

Great job

Jan 06, 2025

Best Auto Glass place

Jan 06, 2025

Customer Service was great! I called the day before, my rear window was ordered and ready for installation the next day. Thank you for making a stressful situation easier. My only suggestion would be to provide a discount card for return customer's (20.00-40.00) off your 5th window. After all "I'm from the Bay, of course the Bippers are going to break your window's and take nothing of value from your car. Causing your insurance to increase ."🤷🏾‍♀️

Jan 06, 2025

Fast service and professional. Highly recommend.

Jan 06, 2025

Great place and great staff. I enjoyed my experience at the west grand facility.

Jan 06, 2025

I contacted Autoglass now to get an estimate to replace a window. The estimate was $85 in July 2024. When it came time to pay, they informed the pastor the window was $244. We are not the only party this has happened to. The price was significantly different. OK... we paid it by credit card because the window is needed. Autoglass Now ordered the wrong window, not once, not twice but THREE (3) times. I gave them the VIN number. Their technician verified it was the wrong window. They refused to accept the window while they reordered a new one, insisting that I keep one window while another one was ordered. After the third window, they gave up and offered a refund. BUT instead of returning our money in the original form of payment immediately, AGN said they would return the money within 4-6 weeks!?!!! We have returned all the goods. Now, in October 2024, we still have no refund. The pastor even stepped in and called and was told the same thing, 4-6 weeks. We will take legal action to sue Autoglass Now to get our money back. This is unacceptable. We need the money to buy another window that they could not find. After over 6+ trips to the shop, countless calls, we never got the right window, AND we still are out $244+. We are a non-profit; we are not made of money. This has been a horrible experience that adds insult to injury after someone broke into our delivery vehicle that delivers free food to those in need. I do not recommend this business!!! Update Nov 2024: We finally got our refund after 5 months, after months of calling by 3 different staff members and visits to your shop, and filing a complaint. Autoglass Now did not refund the 3-7 business days in the lies they posted in their vindictive one star review of our non profit food pantry because we complained. We give out free food. Autoglass Now gave us a 1 star review because we gave a negative review for Autoglass Now for 1. giving a false quote, 2. giving the wrong window 3x and 3. failing to give us a refund after all the product was returned until 5 months after the original payment. We gave the window back within 24 hours but they did not accept the window. 5 months of runaround is what we got. Sorry, we were extremely patient throughout this process but this is ridiculous. I cannot recommend this business in good conscience.

Jan 06, 2025

No one gets their auto glass replaced for fun. However, when you need to, it's nice to deal with a friendly and professional company.

Jan 06, 2025

On time, Efficient, Super clean. I could not ask for more

Jan 06, 2025

Price is reasonable in there 805 Out 835 professional very quick Great service

Jan 06, 2025

Very efficient.

Jan 06, 2025

Very helpful and super quick install with great pricing

Jan 06, 2025

Very quick, very responsive. Thank you

Dec 06, 2024

A massive windshield crack sent me all over google trying to find the best price. Auto Glass Now quoted me $438 for the windshield AND calibration - it’s $465 for the windshield alone at safelite! Everyone from the front desk ladies to the guys in the back were super kind and courteous. It took about 2 hours and looks perfect!!!

Dec 06, 2024

AGN was able to fix my smashed window the day after I called. They were very quick and charged a very reasonable price! Staff was friendly and knowledgeable. If I need windows replaced, I'll be a repeat customer!

Dec 06, 2024

Amazing & quick service - twice as good as any competitor in the area for the most reasonable price I could find around. Great people who deserve more business!!

Dec 06, 2024

Been on the business end of a few bippins this year and y'all have always been there to help. Speedy, cheap, friendly. Everything you could ask for from this service!

Dec 06, 2024

Excellent service for our windshield replacement. Friendly and helpful staff and very reasonably priced.

Dec 06, 2024

Fast, efficient, on time, and adapted to our changing schedule.

Dec 06, 2024

Great and quick service! They were able to replace my car window in an hour on the same day I called. Office staff was friendly as well.

Dec 06, 2024

Great customer service and reasonable cost.

Dec 06, 2024

I would recommend Auto Glass Now to everybody. Easy to do business with and they also work with you and you won't have to pay the whole amount at once. 👍🏾👍🏾👍🏾

Dec 06, 2024

Perfect - a great price, professional staff, easy to get to, excellent work. Helped to mitagate the disappointment of my car window smash experience.

Dec 06, 2024

Was recommended to this place after calling around for 30 mins. Was just expecting a window replacement. They told me about 45 mins to an hr got out maybe in 25 mins. Also the prices were great for a vehicle this size

Nov 06, 2024

Best in the business Auto Glass now I appreciate there customer service very prompt put my glass back in no time!!!