Auto Rescue of Lakeside
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Review highlights
"… really worked hard on my vehicle. I thought that it was hopeless my car had so many issues. They found a solution that SAVED me thousands of dollars. My new best friends!"
"Great place...awesome service on unique and regular cars both."
"Friendly staff excellent rates and Superior work"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
1730 Dumbarton Rd
Richmond, VA, 23227
Phone number
Call: (804) 262-4200Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Welcome to Auto Rescue of Lakeside we are a locally owned and operated neighborhood repair shop ready to serve you today! We believe you have the right to transparency; you have the right to know what is going on with your car and it is our job to present that to you. From there we are not pushy, we simply educate so you can make informed decisions on your cars maintenance and repair! Rescue is in our name, so if you are having car trouble we will say YES to helping you today.
Reviews
Nov 28, 2024
Very knowledgeable and polite.
Nov 28, 2024
Well Jake is indeed friendly. But I brought in my car with a ticking that has recently started and is very annoying. Jake and the guys never found the noise but did fix a problem I was unaware of with front suspension and totally got me for $3600 including alignment yet my car feels very strange now and definitely pulls hard to the right. I don't think they finished the work I paid for or did not do the work well. And it's a month before Christmas...lesson, get a second opinion!!! I'm not a new customer, Im now a one time customer.
Nov 28, 2024
Yes sorry about that, what's review is me .. don't know why it's my wife account. It's my Camry that isn't right...after I got it back.
Nov 21, 2024
I am ALWAYS completely satisfied with the work on my vehicle at Suto Rescue. I honestly work with Auto as opposed to my dealership. Auto is my Dealership. Lol
Nov 21, 2024
This place is a rip off. Wanted to charge $750 to replace a brake line. That is double what it's supposed to cost. I took it in for an inspection and all of a sudden the line started leaking. They said it was rusty. They messed it up then wanted to charge way too much to fix it. This is how mechanics shops get you in virginia. They know it's needed to pass inspection and charge you way more than it should. Always try to go somewhere you can trust. I can't trust these guys.
Nov 14, 2024
I had an excellent experience with this car service! The team provided fantastic customer service—everyone was friendly, knowledgeable, and genuinely cared about getting my car back on the road. The service was quick and efficient, and they made sure to keep me updated throughout the process. One of the best parts was that they offered financing options, which made it much easier to handle the repairs without straining my budget. I highly recommend this place for anyone looking for quality service and flexibility in payment!
Nov 07, 2024
After my car broke down in Richmond, this shop made sure I was safe and all my needs were taken care of. Jake from the shop explained everything so I really understood what was going on and helped me with future issues that need to be addressed. They turned a very stressful situation into a manageable one. Would return to this place and have more work done in my car. Extra bonus shout out for helping me get a shuttle service back to shop since I did not know area.
Nov 07, 2024
Been getting my cars serviced here for years. Always get the issue/problem resolved. Nice people, good customer service and quality jobs done by everyone.
Nov 07, 2024
I trust that they are trained with expertise and highly capable of performing my automotive repairs... Staff is cool too
Nov 05, 2024
Auto Rescue Of Lakeside showed The Best Customer Service I've ever encounter in my 42 years of living. They were informative and kept me up to date on issues on my suv , very welcoming, shot out to patrick and thomas for your professionalism and the whole team!
Nov 05, 2024
Auto Rescue cared about me and my car problem. They were not satisfied until I was satisfied. I trust them to do a good job every time! Thank you, Auto Rescue!
Nov 05, 2024
Great !
Nov 05, 2024
Great place...awesome service on unique and regular cars both. Great diagnostics and repair quality.
Nov 05, 2024
I have been using this shop for years. It's under new management now, but is still a great place for auto service.
Nov 05, 2024
I took my vehicle to be diagnosed because I had water 💦 in the back passenger seat on the floor which started to smell like mildew! I got my appointment quick and I even got it back the same day!!! The guys that worked on my vehicle did an excellent job they fix what was going on and I also needed tires and an alignment because my vehicle was pulling and I was afraid of driving it!! Let me tell you I am in love with my vehicle again it drives like brand new and it’s not pulling at all❤️! Thank you team 😊 I found my repair shop!!!
Nov 05, 2024
I've been coming here for years and even in the ownership change ,the work and friendly atmosphere is top notch , I'd recommend them anytime.
Nov 05, 2024
Run DO NOT GO IN, WORST AUTO SHOP EVER, thousands of dollars spent and car was in worse shape than it went in!! , only got 1 star because I couldn’t give no stars!!
Nov 05, 2024
Thank for the great service that you guys always give me!!!!! You guys are the best keep up the good work
Nov 05, 2024
The service is excellent, the waiting room is large with lots of seating. The prices are very reasonable. And the icing is sometimes they fix stuff at no charge. Service with a smile has come back!
Nov 05, 2024
This was my first time at Auto Rescue. I used to bring my vehicles to a different shop for years and after a recent management change the service suffered at that shop. I was really impressed with how friendly the staff is at Auto Rescue. My vehicle required a decent amount of work when I brought it and their knowledgeable technicians did an amazing job of getting my vehicle back in shape. In my opinion, they went above and beyond. I would highly recommend Auto Rescue to anyone looking for a new shop or if it’s your first time bringing a vehicle in for a repair or inspection. The customer service you’ll receive will put your mind at ease knowing you’re in good hands.
Nov 05, 2024
Wonderful experience, Professional and friendly. Thank you
Oct 05, 2024
Friendly people, competitively priced.
Oct 05, 2024
Great and timely service. They also do financing!
Oct 05, 2024
I have been going here for more than 5 years , never disappoints me. Very friendly people . Highly recommend!
Oct 05, 2024
Professional, friendly, and trustworthy service you can depend on with fair pricing👍🏿
Oct 05, 2024
Walked into Auto Rescue for the 1st time and was greeted so warmly! Patrick and Jake both were extremely nice but more importantly very knowledgeable. They did a background check on my truck and were able to tell me what had been done in the past and what needed to be done for the future! I was very pleased with the service I received and plan on going back. Thank you both for your beautiful customer service!!
Sep 05, 2024
Great service! Very friendly and professional. Turned my truck repair around same day. Been coming here for years and even with the ownership change the level of service is still great.
Sep 05, 2024
I have NEVER had a bad experience at All Tune and Lube. I have referred them to multiple acquaintances. Last week they checked my tires and added air at noW charge. They have donated a used tire to replace a tire swing at my church. They are skillful and honest. I have never had any surprises.
Sep 05, 2024
Serviceman were very professional, knowledgeable, and proficient to fix my vehicle.
Sep 05, 2024
These folks are always honest and professional. Oil change, transmission fluid change, and inspection (only needed new wiper blades - yay!). Everything completed in the timeframe they provided. Highly recommend!
Sep 05, 2024
They kept me up to date regularly on the status of my repair and helped me with a loaner car when I needed it. Kept me and the kids on the go!