Auto Row Smog & Repair

Oct 12, 2024

Good quality work, a little slow because they are busy.

Oct 09, 2024

I’ve been bringing my 2007 Toyota Highlander to this shop for a while now, and every time, the service is nothing short of exceptional. A few months ago, I took my car in for a potential transmission issue, and I was blown away by how thorough Brian and his team were. They ran every possible test, had multiple mechanics check it out, and made sure there was absolutely nothing wrong before getting back to me. Most shops, when they hear “transmission issue,” see dollar signs, but not here. They charged me only for diagnostics and even did my oil change upon request. I truly felt like they had my best interests in mind, and that’s rare to find. Most recently, I noticed a lot of water leaking from my car before a long-distance trip to Southern California, and once again, Brian came through. Despite being busy and close to closing, he took my car in on short notice. As always, he was extremely knowledgeable and transparent, walking me through both the best and worst-case scenarios. What really stood out to me was the level of dedication Brian showed. He stayed late on a Saturday evening to inspect my car and get me a quote—well ahead of the Monday timeline he originally gave me. When he called, he broke the unfortunate news that the issue was with the water pump and timing belt. Although the repair wasn’t in my budget this time around, Brian went above and beyond by offering to have someone come in on a Sunday (when they’re normally closed) to get the work done so I could make my trip. Brian even left the car on the lift for me to see everything firsthand, and he patiently explained the issues while allowing me to take pictures for future reference. His willingness to help, honesty, and transparency have truly made him the most trustworthy mechanic I’ve found in the Bay Area. Although I wasn’t able to get my car fixed this time, I will 1000% be coming back, and I would recommend this shop—and Brian specifically—to all my friends and family. It’s rare to find a mechanic who genuinely cares about their customers, and I know for certain that anyone who comes here will get an honest diagnosis and be treated fairly. Thank you, Brian and team, for always going above and beyond!!

Sep 09, 2024

Fast and friendly service!

Sep 09, 2024

Same day smog service at the end of the day at 30 mins notice - helped me in a pinch! Friendly service, fair pricing, and that little bit extra - walking out to the street and helping me back up, without my having to ask. Great team and great shop here, highly recommend.

Jun 09, 2024

First time I took my car what's for a smog perfect passing everything second time I took it was for repair second timer I took a car to them was for repair everything is reasonable if you take it to the manufacturer it will cost you if you take it to auto road it's workable I recommend Auto row 100 percent

Jun 09, 2024

Lovely, smart, and skilled mechanics in this shop! Affordable pricing as well.

Jun 09, 2024

Very slow, unresponsive and lack of professionalism.

May 09, 2024

Had smog issues for a while but they were able to fix it the same day I brought it in. Excellent service and everyone was very helpful and friendly! Will definitely be coming here for future repairs

May 09, 2024

🌝Heart and Soul !!! If your car had a brain This Shop would be considered a Doctors Office🧑‍🔬 As the Owner is so Professional he listens to the car!!!! As well as the owners!!! I would consider Brain to be the Master of All Mechanics 🧰 Therefore he should have ⭐️⭐️⭐️⭐️⭐️ For Trying so hard to Please and Deliver!! With the finest procession ear …he hears the issue. Everyone that walks in is his long time Friend and Loved by the Community!!! This shop is a Free Love Non Stop !! Large comfy couch and local shops make it a pleaser to spend the afternoon getting work done and leave with happy days ahead and newly repaired car!!!‼️‼️🧰😆🤩🧑‍🔬 My daughter bought a used car he helped us through the tuff part getting on the road in safe condition!!! Thanks a Bunch Audrey Pulliam

Mar 09, 2024

Quick and easy smog check

Mar 09, 2024

Terrific service. My go-to place to fix my car, they never disappoint!

Mar 09, 2024

Very trustworthy and efficient

Feb 09, 2024

Thankful for the fast service and kindness.

Jan 09, 2024

I came in because I had a failing catalytic converter. These guys got it done the same day that I brought it in!! The staff is super nice and very knowledgeable, they set my mind at ease! Highly recommended!

Dec 09, 2023

In a time where savvy car owners are always suspect of price-gouging mechanic shops, Auto Row Smog & Repair is a breath of fresh air. I told Brian about my issues and concerns regarding my 2009 Subaru possible leaking issues, and he said bring it on in and I'll check it out. He ran a free check on under the hood and pointed out some issues and possible points that could be resulting in the areas of concern, told me how to best monitor the situation, and gave me some other things to look out for without even asking for a dime. He was thorough, answered all my questions thoughtfully, and patient despite having 3 other things going on at the same time. After a couple bad experiences with some auto shops in the past, this was such a great experience. I think I found my go-to mechanic in the area. Thanks Brian, you definitely have my business.

Nov 09, 2023

Amazing service! People are very friendly there. I didn't feel like I was getting ripped off. Will definitely return.

Nov 09, 2023

Brian and his team are fantastic. We had a couple of issues with our car, and Brian went out of his way to make sure we were completely taken care of, while keeping the cost low! It’s very clear that he and his team truly care about their customers. I’ve never experienced such incredible customer service and will absolutely bring my car back for any future repairs/checks.

Nov 09, 2023

Called at 4pm to enquire about getting a smog check, was told to come by at 445pm. When I got there at 445pm, they told me they were full and I couldn’t be seen that day.

Nov 09, 2023

Everyone was fantastic! I was worried about getting my car checked out before a road trip. When I made my appointment I was reassured of all the items they would check plus any additional concerns I had. After the service was complete I felt confident my car is in good shape. They were honest and fair with their recommendations and I’m glad I found a great auto shop in my neighborhood! Also, they were very knowledgeable and kind about answering any additional questions. Thank you!

Nov 09, 2023

Gonzalo is the best. Honest, incredibly knowledgeable, transparent in his assessment and pricing. Great shop overall.

Nov 09, 2023

Great service! Quick and easy! Won’t go anywhere else in the future!

Nov 09, 2023

Had a great experience at this mechanic today! My right indicator wasn’t working and they fixed it in less than 10 minutes. Gonzalo was incredibly helpful - I’ll definitely come back to this place again.

Nov 09, 2023

Had some pretty intense repairs needed for an 2003 Audi tt, worked with me and kept me informed of progress through the entire process. Couldn’t ask for better service.

Nov 09, 2023

Never in my time of going to auto repair shops have I seen such an amazing display of honesty and transparency as I saw today. Waiting for my Smog check and the mechanic took another customer aside and told her that the past mechanic basically ripped her off, showing proof, and being extremely forthcoming about everything. Advised to lodge a ticket with the state auto mechanics department to get her money back for unnecessary repairs. Advised that there is certainly something wrong but the parts that were replaced were 2 of the most expensive parts to replace but these 2 had nothing remotely to do with the problem. Well done to this team. The mechanic should be really rewarded for how he handled this situation.

Nov 09, 2023

Really sweet dog. Everyone was nice and informative. Extremely quick and well priced.

Nov 09, 2023

Super helpful and down to earth. Had a tire problem and a broken wheel stud. Tires are not their specialty so they recommended and directed me to a nearby tire shop that would be better. Love the help and honesty!

Nov 09, 2023

Zach & his team are life savers. My cat converter was stolen & they were able to replace it with an approved aftermarket converter. Also, they installed an anti-theft device. It took a while for the parts to arrive (not their fault). But, installation literally only took a day. I dropped off the car when they opened & the car was ready by the end of the business day. The cost of the anti-theft device was very reasonable. If I had known sooner, I would've installed one before the theft. You guys rock!!!

Nov 09, 2023

2023: another great service from this shop. Had battery replaced and smog check completed. They make it easy, quick, and always fair/transparent pricing. 2022: if I could give 6 stars, I would. Needed help replacing a headlight. Called expecting to schedule an appt and they fit me in immediately. While there I mentioned I had a 15+ hr roadtrip coming up and they made additional time to do my oil change and safety inspection. They clearly explained one issue they found and their recommendation to hold off on the repair to avoid interfering w the roadtrip and get cost advantage of doing multiple repairs at once at a later date. Once again very impressed with this shop/team. Not only are they great at what they do (efficient, high quality), but they're all so very nice and easy to work with. 5ya: The people here are so kind, knowledgeable and helpful. I've been in the frustrating process of registering a car purchased from out-of-state with the check-engine light on and my visit to this repair shop restored my faith in good people and good service. They went far beyond running the smog check to helping me to understand my rights under the law of two different states and even dug up information on the I hadn't been able to find on existing warranties that should cover my cars problems and gave me advice on how manage the process. I recommend this place 100% - especially if you're unfamiliar with cars and unsure where to go/what to do (like me), you can expect them to be honest, fair, incredibly helpful.

Nov 09, 2023

I'm a car dealership service dept kind of gal, because it has always been challenging working with multiple auto shops for tires, transmission, brakes, AC etc. and all the interesting personalities at those places, but we needed a much closer shop for an urgent exhaust issue. Well, both Zach and Gonzalo were absolutely fabulous. Young, confident, capable, efficient, pragmatic, and super friendly. What's not to love? They saved our beloved Outback with over 216k miles. I may say goodbye to my dealership friends.

Nov 09, 2023

Want to feel better? Go to Auto Row Smog! Don't have a car? Go anyway! I went in this morning, got my car smogged. I watched Gonzalo juggle so many balls and get things done all with a pleasant smile on his face. Definitely worth the trip.

Nov 09, 2022

Brian and his team are phenomenal! He takes the time to explain what is wrong, what the least expensive fix would be, and what he would do if he were in your situation. They are busy because they are good! It is the first and only place I take my cars if I need something. I wish all service experiences were this good!

Nov 09, 2022

Did a really good job on my AC. Kinda busy place which is a good thing for the business owners and bad for me because of the wait time. That's the reason for the 4stars. The job was definitely a 5 star job.